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Warning! Shazam Casino shows signs of scam and difficulty making payments. |
Shazam Casino was launched in 2019 and quickly attracted attention thanks to its no-wagering rewards. Many players received bonus codes and logged in with high hopes, but their experiences were often disappointing.
Some players reported delayed withdrawals, unclear payment terms, and unprofessional customer support. In addition, Shazam Casino is rarely mentioned on trusted review sites, which raises concerns about its reliability.
We recommend that players do thorough research before depositing any money.
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Feature |
Details |
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Website Name |
shazamcasino.com |
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Owner |
Alistair Solutions N.V. |
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Launch Year |
2021 |
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Licenses |
None |
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Number of Games |
300+ |
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Types of Games |
Slots, Table Games, special games, jackpot |
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Software Providers |
RealTime Gaming, Visionary iGaming. |
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Welcome Bonus |
70 Free Spins on Gem Strike + $35 No Deposit Bonus. |
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Payment Methods |
PayPal, Visa, Mastercard, Neosurf, American Express, Bank Wire, and more. |
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Withdraw Time |
Unknown |
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Currencies Accepted |
AUD, USD |
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Mobile App |
No (Mobile-optimized website available) |
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Support Methods |
Live Chat, Email, FAQ, phone. |
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Language Support |
English |
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Responsible Gaming |
Deposit Limit, Loss Limit, Self-Exclusion, Reality Check, Cool Off/Time-Out, Wager Limit. |
Reliability & Licensing Review
Shazam Casino was founded in 2021, is quite new in the industry, and is owned by Alistair Solutions N.V. We cannot find any information about the casino's operating license on their platform. This raises further concerns about the transparency and reputation of Shazam Casino with players.
Another concern comes from the player's review at Sharam Casino, which has a rating of only 1.9 stars - a bad level on Trustpilot. Sharam Casino has more than 20 reviews, but 88% are 1 star. Many players have complained about their lousy experience playing at this casino, related to withdrawal payments, money holding, VIP program cancellation without reason, or poor customer service.
Although the casino website is committed to applying high-end SSL encryption to protect user information, there are still complaints about Players' bank information being leaked and many spam emails sent from this casino or 3rd parties.
Summary of information: No operating license, unclear terms, low player rating - We advise you to be cautious when gambling at Shazam Casino. You can refer to other reputable casino suggestions with full legal operating licenses and better ratings that we recommend below.
Game Collection
Currently, the game store at Shazam Casino has only over 300 games, quite a few compared to many other online casinos in the US and EU markets. The advantage is that you can choose from many game genres and variations of popular slot machines or table games. Real-Time Gaming and Visionary iGaming provide all games available on the Shazam website.
Many players appreciate Shazam Casino for its logically arranged app store, easy to search by topic such as:
Slot games
Shazam Casino mainly features slot games from RealTime Gaming (RTG), with about 100 titles covering themes like fairy tales, festivals, mysteries, and ancient Egypt.
That said, the slot experience here still has a few drawbacks:
- Graphics are mostly outdated, though a few newer games look more appealing.
- Limited features, with only basic functions like free spins, scatter symbols, and wilds.
- Because it relies on just one provider, the slot collection feels lacking in variety, with mostly traditional designs and not many modern gameplay options.
- There's no demo mode available unless you're logged in, which makes it harder to test the fairness of the games.
On the bright side, some titles like Cleopatra's Gold, Bubble Bubble, and Cash Bandits have received good feedback - especially from those who enjoy classic, American-style slots.
Video Poker
Shazam Casino offers around 14 – 17 video poker games, mostly from RealTime Gaming (RTG), including classics like Jacks or Better, Deuces Wild, and Bonus Poker.
The interface is neat and easy to use. Games are grouped clearly by type, the paytables are transparent, and everything runs smoothly on both phones and computers.
Still, there are some downsides:
- No detailed instructions, which might confuse new players.
- No demo mode to try the games first.
- Few variations, focusing more on traditional styles — not ideal for those who prefer modern gameplay.
Table Games
The number of table games that Shazam offers is quite small, with only about 20 titles, with the following genres: Including popular games: Blackjack (many variations: Classic, Perfect Pairs, etc.), Roulette (European, American), Baccarat, Caribbean Stud Poker, Pai Gow, Three Card Poker, Craps, Red Dog.
Some advantages that we evaluate about the games on Shazam's grandmother:
- The number of games is not much, but they are full of basic tabletop games, so arranging is not confusing.
- These games are all from the RealTime Gaming provider with a classic, neat style.
- RTG game graphics are smooth on phones and computers, easy to operate, and clear on the information board.
Some limitations that we encountered when playing table games at Shazam:
- There is no live games
- Some effects reduce the gaming experience.
- They do not offer a demo to try before signing up and also do not have advanced features like multi-hand blackjack.
Specialty Games
Shazam Casino offers mainly specialty titles with more than 200 variations. You can search for popular specialty game experiences like Keno, Bingo, and Scratch Cards.
Live Dealer Games
Shazam Casino only offers 4 live game tables, not many variations, and not many dealer options. Players who love live games will feel bored at this casino. The Live Dealer section of Shazam Casino is only at a basic level, suitable for those who want to try a few quick games with an easy-to-play, stable interface.
Bonuses and Promotions at Shazam
Shazam Casino offers no deposit bonuses that attract many players to sign up. When registering, new players can get 70 free spins for Slot games. The no-deposit requirement allows players to experience the real thing and earn rewards without losing anything.
No Deposit Bonus
Shazam offers a rare no-wager bonus for players when they join. New players can get $20 after logging in and claiming the bonus. But you need to note: The no-wager bonus must be wagered 50 times before withdrawal, applicable games (slots, table games, specialties).
The wagering requirements are high compared to many casinos, making it quite difficult for players to withdraw this wagering bonus.
Welcome Package
The welcome bonuses that Shazam Casino offers includes the following incentives:
- First deposit: 250% Slot Bonus.
- 2nd deposit: 200% Slot Bonus.
- 3rd Deposit: 150% Slots Bonus.
So, if you are a newly registered player, with the first 3 deposits, you can get up to $7.500 and a generous cashback. However, there are a few things players should keep in mind:
- This bonus is only valid for 7 days and will be voided if not used.
- The maximum bet will be limited when playing with the bonus (usually under $10/spin).
- This bonus is only available on table games & progressive slots.
We rate the total value of the bonus as usually high, more than the average of many casinos. Besides, shazam also offers bonuses for crypto users, which are flexible for players who love modern payment methods.
Limitations of bonuses that players need to note at Shazam: High betting requirements, the casino is not transparent about the number of free spins and applicable terms, and does not clearly state which part applies to which game, making it easy for players to be confused.
Promotions at Shazam
Shazam Casino runs various daily and weekend promotions, such as:
- Daily Magic – Bonuses and free spins for selected slot games
- Magic Adventures – Special offers tied to holidays or casino events
The casino does a good job of keeping things fresh with creative promotions, anonymous VIP perks, and unique player competitions.
We like the variety of bonuses available. However, claiming them can be a bit of a hassle, as players need to manually enter promo codes each time. This setup suits slot lovers who play often and don’t mind the extra step. But for those who prefer automatic rewards or table games, it might feel inconvenient.
Another issue is the unclear bonus terms, which can affect how players enjoy the game or withdraw their winnings. Shazam has received several complaints on Trustpilot about vague conditions.
If you're interested, we recommend starting with free games or a small deposit to test things out before fully committing.
Payment Methods
According to Shazam Casino, they offer many fast deposit and withdrawal solutions. Specifically, the methods currently supported are:
- Credit and debit cards: Visa, MasterCard
- E-wallets: PayPal, Neteller, Skrill
- Bank transfer: Direct bank transfer
- Cryptocurrency: Bitcoin, Ethereum
Shazam Casino's payment issues are facing many complaints and controversies. Many players have encountered problems withdrawing and depositing money with this casino, such as providing CCV numbers and exposing bank account information.
Shazam offers many payment options, with a wide range of cryptocurrencies accepted (over 10). Players can deposit with high limits (crypto – up to $25,000/deposit) at a fast, near-instant speed. In addition, Shazam has indirect PayPal support (buy LTC via the platform).
However, the platform has some limited things, such as:
- High minimum deposit for USDT/USDC (over $50)
- No popular e-wallets like Skrill or Neteller
- Limited withdrawals: only BTC or bank transfer
Withdrawal Details
- Typical processing: 4 – 7 business days
- Low official reports of delays but some players say withdrawals fail and support is unresponsive
Therefore, we do not recommend this casino to players for bonuses. You should look for another safer casino solution with positive feedback on payments and high payout rates. Also, we recommend you use the PayPal indirect payment platform (Buy LTC via this platform) to minimize withdrawal risk.
Website interface
Shazam Casino has a modern website with a dark background that matches its magical theme. The layout is easy to use and everything loads quickly, which makes the site feel smooth and responsive.
- What works well:
- Game categories are easy to find on the top menu
- Page speed is fast and stable
- Live chat is available at the corner of the screen for quick support
- What could be better:
- The design feels a bit stiff and not very exciting
- No animations or interactive effects
- No advanced filters to search by provider or RTP
Mobile Experience
Shazam Casino does not offer a separate mobile app. Users can log in via a mobile browser without downloading. The advantages of the Shazam mobile platform are that the web interface automatically adjusts to fit many phone sizes, and the large buttons allow easy operation on small screens. Shazam's games (slots, tables, video poker) all work quite smoothly on mobile (iOS and Android) without additional downloads.
However, the mobile interface still has limitations: There is no customization for users, but it uses the same layout for all, and it lacks support utilities (push notifications, save accounts, open with one touch)..
- Mobile experience highlights:
- No need to download anything
- Works well on both Android and iOS
- Slots, table games, and video poker all run smoothly
- Mobile limitations:
- Same layout for all users, no customization
- Missing helpful features like push notifications or quick login
- No one-touch access or saved account options
Responsible Gambling Tools
Shazam Casino provides players with tools to support responsible gambling. This is something we appreciate about this casino. The tools that are currently supported for responsible gambling are:
- Deposit Limit Tool
- Loss Limit Tool
- Self-Exclusion Tool
- Reality Check Tool
- Cool Off/Time-Out Tool
- Wager Limit Tool
Customer Support
On the casino website, they provide customer care services through 4 support methods:
- Live chat 24/7.
- Email: [email protected]
- Phone: (888) 3352-368
- Frequently Asked Questions section
However, the support service experience at Shazam Casino is annoying for users when:
- The support staff on live chat is unprofessional, and the support attitude is terrible. The response via live chat is slow and does not help players solve problems effectively.
- The same goes for the email support method; they do not provide reasonable answers to players when they have problems with payments or betting bonuses.
- The support phone number is often unreachable, or the support staff is ineffective.
Shazam Casino should adjust the customer support service and provide faster responses and more professional staff. We recommend you consider another casino with better and more reliable customer service to avoid these bad experiences.
Conclusion & Recommendations
Shazam Casino has a decent game selection, nice graphics, and regular promotions.
But there are serious concerns. Many players report problems withdrawing money. The payout process is unclear, and customer support is often slow and unhelpful.
So, we suggest you be careful. Read the terms closely. If you want to try, start by playing for free or deposit a small amount first. It’s safer to choose a casino with faster withdrawals and better reviews.
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