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Verdict

Having made a name for itself in the online bingo world before expanding into casinos, MrQ casino can be seen as a next-generation gaming website. The platform does not restrict gamblers from any specific country, but they must be from countries with no specific laws prohibiting gambling. The casino website is only available in English, and so is the customer support.

The only currency accepted on the website is the GBP (British Pound). If users prefer traditional methods, you can use a debit card and deposit at least £10. Alternatively, users can sign up for a mobile number and pay via phone bill. It's a safe and straightforward way to send between £10 and £30, which is a great way to make payments on the go.

Positives

  • Various types of generous bonuses
  • Fun Bingo games
  • Friendly customer support
  • Have a valid license from the UK Gambling Commission (UKGC)

Negatives

  • Limited payment methods
  • No live casino games

A Reputable Entertainment Online Platform for Gamblers

4.0

MrQ Casino was founded in 2018 by Lindar Media. The site mainly offers slots and bingo games, catering to many players who love fast-paced.

The platform has also implemented the latest SSL encryption technology, so gamblers can register with peace of mind knowing that their personal and financial information is securely processed.

The casino also has a license from the UK Gambling Commission (UKGC), meaning it undergoes regular checks and reviews to ensure fairness. At the request of UKGC, the platform keeps client funds and operating funds in separate accounts. This means that the user's funds will be protected in the event of a casino bankruptcy. All games use Random Number Generator (RNG) and percentage checked.

MrQ Casino's interface is quite clean and everything is clearly divided. During the review, I couldn't find a scrollbar for moving the game grid up and down. Users can use the arrow keys on the keyboard, but the mouse pointer is not a viable option. However, I cannot deny that accessing the game is extremely easy.

The casino doesn't have an app for Android and iOS devices, but it does have a mobile site that users can launch on any phone. On the mobile site, gamblers will be able to play multiple slots and bingo games. Although there are no mobile rewards, users will be able to access welcome packages upon registration on the website.

MrQ Casino: Homepage
Homepage
MrQ Casino: Promotions
Promotions
MrQ Casino: All Games
All Games

Bingo and Slot Games

3.0

MrQ Casino operates two types of games. Users can access a variety of free games and real money slots, as well as a selection of trusted bingo rooms. What's interesting about the casino lobby are the games offered by Thunderkick. Although this developer does not have the same outstanding reputation as NetEnt Gaming, its games are still highly entertaining. The studio uses a combination of cartoon-style imagery and smart features. These spins are both fun and lucrative.

Bingo is what MrQ casino does best. It offers four types of bingo games, including Uncredited Bingo, 90 Ball Bingo, Free Bingo, and 75 Ball Bingo.

When it comes to slot games, the site has more than 70 slots games offered by top software vendors such as Eyecon and Thunderkick.

There are also roulette and blackjack, and they usually take longer to load. However, all of these games run incredibly smoothly, and the gamblers won't experience any interruptions.

Unfortunately, there are no live casino games available, which creates a vast minus the site has to fill. This lack of diversity, coupled with a slightly slower average load time, makes clear areas where MrQ casino can improve in the future.

Not Many Payment Methods but Quality

3.0

To deposit money into your account, you can use Visa Debit, Mastercard Debit, and Pay by Mobile to use O2, 3, or EE. The minimum deposit is £ 10 and Pay by Mobile is £30 per day, and the maximum monthly amount is £240. The Paypal option is also available on the website.

Gamblers can receive money at the end of the period in about 3 to 5 working days. The maximum withdrawal amount is £1,000 per day, £3,000 per week, and £5,000 per month. Gamblers can always request a withdrawal of the full amount in the account even if it exceeds the maximum limit by contacting the support team.

The process for withdrawing via Bank Transfer is not flawed at all. Although MrQ Casino doesn't accept many different payment methods, this should be enough for most UK players to get started.

SSL-Encryption protects all financial information, and the casino is also PCI compliant, meaning users' data will be kept secure. For large withdrawals, online casinos may need identity verification gamblers to prevent potential fraud.

Minimum deposit
£10
Minimum withdrawal
£10
Withdrawal limits
£1000 per day, £3000 per week and £5000 per month
Withdrawal pending time

EWallets: 24 hours

Card Payments: 3-5 days

Bank Transfers: 3-5 days

Pending Time: 3-5 days

Last but Not Least

3.0

MrQ casino's welcome package includes 10 Free Spins in the Legend of the 5 Ninjas slot. The minimum deposit to qualify for the welcome package is £10, and gamblers have 48 hours to use it.  

Besides, the casino also offers gamers the opportunity to play in the "Free for All" bingo room. Bettors will get 6 bingo tickets for 30 games that they can use from 9 am to 10 pm. All winnings are forfeited and credited to the account with real money.

Good Customer Support Service

4.0

Users can access most of the customer support channels via the drop-down menu on the left side of the lobby, and the first call portal will be FAQs.

This is an interactive feature that allows gamblers to search for relevant keywords to answer inquiries related to account verification, banking, and responsible gambling. MrQ Casino is also making available details on welcome bonuses and technical support issues.

Live chat is also available, though it's not currently accessible on the weekends. More specifically, live chat is open between 08:30 and 17:30 (Monday through Friday). Users will not receive support via the channel on Saturday, Sunday, or Bank Holidays are indicated.

The hotline is also unavailable on weekends, as it reflects the same opening hours as the live chat feature. This is typical for a relatively new casino.

Finally, the website operates an email address with response times of less than 24 hours (significantly better than the recommended 72-hour time frame). Response times can be even faster during the week, and this is one of the fastest support channels at MrQ Casino.

Tom Barley
Joined: 1 years ago
Restricted
18+, T&C Apply, GambleAware
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Details

Website mrq.com
Established 2018
Licenses United Kingdom
Platforms Mobile Desktop
Softwares
Currencies
Loyalty club
Tournament
Products
Email [email protected]
Live chat
Social
Website language
Support language
Allowed Countries

Game Types

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting