Lucky Red Casino - Will You Be Lucky Here?
Lucky Red Casino has been one of the leading online casinos in the virtual casino world, known for its stellar accomplishments built up over a decade. The casino has offered a wide selection of featured games and exciting promotions, together with accepting US players. Overall, the things it has achieved in the past deserve to be appreciated.
However, all of this has changed completely since 2016.
After a series of internal turmoils, the casino's image seems to have collapsed completely. Then came the onset of shoddy practices and behavior associated with Club World Casino, an allegedly notorious scam. Since then, the casino has been known for doing bad things like blocking unknown users, refusing to pay large sums of money to players, and linking it up with another fraud, AffPower. So I do not recommend you to play at this casino; it’s all up to you to decide. I will still update the casino details in the lower part of the Lucky Red casino review.
- Accept US players
- Accept cryptocurrency Bitcoin
- Bonuses and attractive promotions
- Poor customer support service
- Suspect association with fraudulent gambling organizations
License and Confidentiality
Lucky Red Casino is licensed by the government agency Curacao; this is a weak license, easily obtainable with money, so I do not appreciate its credibility. Besides, the casino does not provide any information on its website that the casino is actually authorized.
The casino uses SSL encryption technology to keep your personal information and data secure. However, because its reputation is blacklisted, your best advice is not to risk your large sums if you are playing at this casino.
Game Collection: Powered by RTG
The casino's collection of games is provided by only one software vendor, Real Time Gaming. Therefore, both the numbers and types of casino games will not be as much and varied as the other casinos. If you want to experience a variety of cool games, this casino will not be a good suggestion for you. However, Lucky Red casino still offers a full range of genres like slot machines, table games, and other specials, except for live dealer games.
The casino offers more than 100 slot machines, including names like Aztec's Millions, Ancient Gods, and Shanghai Lights.
Nearly 20 table games are found on the casino website, including Baccarat, Blackjack, Caribbean Hold 'Em Poker, Vegas Three Card Rummy, Roulette, Craps.
You can find some popular names like Classic Blackjack, Perfect Couple Blackjack, 21 Face Blackjack, Match 21 Blackjack, Super 21 Blackjack, Match Blackjack.
Besides, the casino offers a number of roulette games and video poker. However, they are only in very small amounts.
Most popular games in Lucky Red Casino
Banking: Many Options
As for the payout, the casino gives the player an amount just enough to use. For withdrawals, players can use methods like Bitcoin, ecoPayz, Mastercard, Visa Card, Visa Electron. For US players, they will not be able to use ecoPayz. All methods are free, the minimum you have to deposit is $ 35, and the maximum amount to deposit depends on the way you choose.
For withdrawals, you can use Bitcoin, Checks by Courier, Bank Transfer. All transactions will be processed within 48 hours, with the exception of Bitcoin, which the casino says will be processed within one day. Except for Bitcoin, the other two methods charge service fees. The minimum amount you can withdraw is $ 100 for Bitcoin and 200 in the other two methods. And the maximum amount that you can withdraw per week is at $ 2,500 for bitcoin and $ 5,000 for other methods.
However, according to some client complaints we have collected, withdrawals of great value are delayed by the casino and, in some cases, cancelled. Therefore, you should consider carefully before making a payment.
Ewallets: 1-2 business days
Bitcoin Wallet: Up to 24 hours
Wire Transfer: 5-6 business days
Cheques: 5-6 business days
Pending Time: 24 hours
Bonuses and Promotions: 400% Bonus up to $ 4,000 after the First Deposit
Like other casinos on the market, Lucky Red Casino also offers players rewards after registering for an account. You will receive a 400% bonus up to $ 4,000 with the bonus code "LUCKY400", which is only applicable to slot games.
A second bonus that the casino offers is up to $ 1,000 with the "LUCKY100" bonus code, applicable on any game except slot games.
In addition, the casino also offers a variety of daily and weekly promotions for players to join and receive incentives.
Customer Support: Not Appreciated
Customer support has a significant role in keeping customers happy and keeping their trust in the casino. However, since the casino changed hands, things seemed to get worse. Basically, casinos offer players different ways to contact support staff, such as live chat and email and call.
However, I have seen a lot of complaints about the support staff being rude, deliberately not helping the player, and not working effectively. There are even problems that customers do not receive any response from the support team. And another problem is that the management board only supports the English language, so it is difficult for people in the area who do not speak English.
Overall, Lucky Red casino’s customer service was rated poor, even bad. Therefore, you should carefully consider every aspect of the casino before deciding to join it.