Lucky Red Casino offers attractive bonuses and flexible payment options, making it appealing to many players. However, it's important to be aware of its limited withdrawal options and the absence of a VIP program.
Another notable downside to Lucky Red Casino is that it doesn’t offer any live dealers. Additionally, this casino also has a higher minimum deposit threshold than its competitors, at $35 for a first deposit. These things may make it a less-than-ideal choice for players who want to try out such games with a smaller bankroll.
Here's the updated First Glance table for Lucky Red Casino:
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Category |
Details |
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Established |
2009 |
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Owner |
The Club World Casino Group |
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License |
Government of the Autonomous Island of Anjouan (ALSI-202409030-Fl2) |
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Languages Supported |
English |
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Customer Support Languages |
English |
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Welcome Bonus |
$75 Free Chips + 400% Bonus for Slot Games or 100% Bonus for Other Games |
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Game Selection |
150 games |
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Game Types |
Slots, blackjack, craps, bingo, baccarat, video poker, scratch cards, instant win games and keno. |
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Payment Methods |
Visa, Mastercard, Amex, Interac, Bitcoin, Bitcoin Lightning, Bitcoin Cash, Ethereum, Litecoin, Tether, USD Coin |
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Currencies Supported |
USD |
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Withdrawal Limits |
$1000 - $5,000 |
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Customer Support |
Email: [email protected] Live chat Telephone: 1-866-513-0857 X: https://x.com/LuckyRedCasino |
Lucky Red Casino Licences & Security Review
Lucky Red Casino is licensed by the Government of the Autonomous Island of Anjouan. The casino also uses SSL/TLS encryption for data protection during transactions. Additionally, the games at Lucky Red Casino operate using Random Number Generators. These RNGs are tested periodically by Technical Systems Testing (TST), an independent company.
Lucky Red Casino has gotten a lot of negative feedback from players, especially on Trustpilot, where it only has a little over 2 out of 5 stars. A major complaint is the difficulty in withdrawing winnings.
Some players have faced long delays, waiting days or even weeks to get their money, while others were asked to provide documents that seemed unreasonable or even impossible to obtain. These issues have made many question whether the casino is trustworthy.
With so many complaints about the withdrawal and verification process, it’s important to think carefully before deciding to sign up and deposit money at Lucky Red Casino.
Bonuses and Promotions at Lucky Red Casino
Lucky Red Casino gives out many bonuses to make the game more exciting. One great thing about this casino is that it includes a $75 Free Chip in its welcome package, which not all casinos offer.
Besides that, Lucky Red Casino focuses on giving out many daily bonuses, so players always have chances to get extra money or free spins, not just when they sign up but every day. Let’s look at some of the best ones.
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Good points about Lucky Red Casino bonuses:
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However, there are a few important points to remember:
- Lucky Red has a relatively high wagering requirement (50x the bonus amount), meaning you'll have to play quite a bit before you can withdraw your winnings.
- Another important tip is that bonuses usually have time limits, so always check their expiration dates to make sure you don't miss out.
Overall, the bonuses at Lucky Red Casino can be very rewarding, as long as you're aware of these terms.
Lucky Red Casino Game Collection
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Total Games |
150+ |
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Provider |
Real Time Gaming |
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Mobile Games |
70+ |
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Slots Games |
100+ |
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Jackpots |
12+ |
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Table Games |
26+ |
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Poker |
17+ |
Lucky Red Casino offers more than 150 different games, including slots, blackjack, craps, bingo, baccarat, video poker, scratch cards, instant win games, and keno. However, this site only uses Real Time Gaming (RTG) software to power its games. Since Lucky Red Casino only partners with RTG, players will not find games from other providers here.
Also, the lack of live dealer games can be a drawback compared to other casinos. If you want to experience live dealer games, you can consider other online casinos that offer this feature.
Slot Games
Lucky Red Casino has about 100 different slot games. If you like simple, classic games, you can try 7’s and Stripes, Jumping Beans, or The Three Stooges. If you want to try something new, play Fucanglong, which gives you free spins, multipliers, and expanding wilds. You might also enjoy Sweet 16, which has cascading reels, stacked wilds, and re-triggerable free games.
Table Games
In this section, you can find several types of Blackjack, Baccarat, and Rummy, along with Texas Hold’em and other Poker games. There are also close to 80 Video Poker games to enjoy, including Bonus Deuces Wild, Double Bonus Poker, and European Slot Poker. If you like other games, you can try Roulette, Bingo, Keno, Craps, and Sic Bo.
Jackpot Games
Lucky Red Casino has progressive jackpot games. These jackpots can only be won if you use certain ways to play. Some jackpots can only be won if you download and install Lucky Red’s software, which works on Windows computers.
Some exclusive jackpot games available only on the downloaded software are:
- Shopping Spree II
- Cleopatra’s Gold
- Jackpot Piñatas
Other jackpot games like Spirit of the Inca, Megasaur, and Aztec’s Millions can be played both in the browser and on the software.
Lucky Red also offers 4 poker jackpot games:
- Caribbean Hold’em
- Caribbean Stud
- Let’em Ride
- Caribbean Draw Poker (only available in the software)
Payment Methods at Lucky Red Casino
Lucky Red Casino offers over 13 different payment methods for players to deposit and withdraw funds. However, not all methods support both functions.
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Information |
Details |
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Deposit Methods |
Visa, Master Card, Amex, Interac, Bitcoin, Bitcoin Lightning, Bitcoin Cash, Ethereum, Litecoin, Tether, USD Coin, Binance Coin. |
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Withdrawal Methods |
Bitcoin, Litecoin, Bank Transfer, Courier Cheque, Interac, Wire Transfer. |
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Accepted Currencies |
USD |
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Min Deposit |
$35 |
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Min Withdrawal |
Interac, Crypto: $50 Bank Transfers: $200 Courier Check (USA Only): $200 |
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Max Withdrawal |
USD 5,000 per week |
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Withdrawal Processing Times |
Crypto: 48 business hours Bank Transfers: 5 - 15 business days Courier Check (USA Only): 4 - 6 business days via FedEx |
This casino supports cryptocurrencies such as Bitcoin, Bitcoin Cash, and Binance Coin. This is a strong point because cryptocurrency transactions are usually fast, safe, and highly secure.
However, the platform has a major weakness in the imbalance between deposit and withdrawal methods. While players can deposit using a variety of methods, withdrawal options are much more limited. This can be inconvenient for players, especially those who have deposited using methods that do not support withdrawals.
Additionally, there is a maximum withdrawal limit of only $5,000 per week. If you win $10,000, you might need to wait 2 weeks to take out all your money. But will your money still be there after two weeks? If you keep playing, you might lose some of it before you can withdraw everything. This can be frustrating for players who want to take out their full winnings quickly.
Withdrawal processing times are also a major drawback, especially for non-cryptocurrency methods. Withdrawals via crypto take 48 business hours, but if you choose a bank transfer, you may have to wait up to 15 business days.
The minimum withdrawal amount is quite high, such as bank transfer or check both require at least 200 USD, making it inconvenient for those who want to withdraw small amounts. So these factors make Lucky Red Casino seem unfriendly to most players.
Lucky Red Casino Customer Support
Lucky Red Casino offers customer support through the following channels:
- Live Chat: Players can access this feature directly on the website or in the casino lobby for immediate support.
- Phone: The toll-free number for US customers is 1-866-513-0857. However, this number is only available to players in the US.
- Email: Players can send an email via the contact form on the website or via [email protected].
Lucky Red Casino offers multiple customer support channels available 24/7, including live chat, phone, and email. Despite positive reviews of the support service, players should exercise caution and consider various sources of information before joining, due to past reports of problems with customer support management and quality.
Lucky Red Casino on Mobile
Lucky Red Mobile Casino lets people play games on their phones and tablets. While there are different slot games like Naughty or Nice, Hen House, Coyote Cash, and Enchanted Garden, the overall experience feels outdated.
One of the biggest issues is that there is no dedicated mobile app, which makes playing less convenient compared to other online casinos. The website’s design also looks old and may not be as smooth as newer platforms. Another downside is that players must log in just to see the full list of games, which can be frustrating for those who want to explore before signing up.
Player Safety and Responsible Gaming
Here are the tools offered at Lucky Red Casino to help you stay in control of your gambling:
- Deposit Limits: You can set daily, weekly, or monthly limits on the amount of money you can deposit into your account.
- Cool-off Periods: You can take short breaks from gambling if you need to step away for a while.
- Self-Exclusion: If you need a longer break, you can choose to self-exclude from gambling for a specific period.
- Where to get support: Gamblers Anonymous, National Council on Problem Gambling, Gambling Therapy
Lucky Red Casino’s policies meet basic standards for responsible gaming, but could be improved by adding warning tools, analysis of playing habits, and personalized support for problem players. If it wants to compete with the top casinos for responsible gambling, it needs to expand these support features.
Conclusion and Recommendations
With the above issues, we do not recommend you to play at Lucky Red Casino. If you still want to try, learn more about this casino, read reviews and feedback from other players to better understand the real experience. Read the terms and conditions carefully, especially the wagering requirements and conditions related to bonuses and withdrawals. In addition, you should try it out first by using the bonus programs to experience and evaluate the quality of service before investing a lot of money.
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