Verdict

CryptoReels casino review was completed on January 6th, 2022. All comments are collected after the experience and data analysis from our experts.

After thorough research and evaluation on many criteria, we found many reasons for you to trust this online casino. In terms of licensing, this casino does not hold certifications from highly reputable agencies, but the operation still proves they have enough transparency.

On the other hand, the interface design and the number of games are not too impressive, except for the variety that comes from the slot games system. In addition, the bonus for new players is very engaging, but it comes with unfavorable terms. Therefore, you should consider carefully before accepting these offers.

Positives

  • Bitcoin accepted
  • Live chat support is available 24/7
  • Nice and modern website

Negatives

  • Poor selection of game providers
  • Fees are associated with some payment methods

Information about the Casino

4.0

CryptoReels is a casino for players who prefer to use cryptocurrencies in their transactions. Launched in October 2019, it is a subsidiary of Club World Group, a large organization that has been established for over 20 years. The fact that a casino is affiliated with larger, more prosperous institutions is also a plus for its reputation level, and that makes sense in the case of this casino.

This casino well supports transactions using cryptocurrencies, just as its name implies. First, you just need to provide your email without any complicated verification to activate the trade. Next, it doesn't charge any fees for any transactions you make in Bitcoin or other cryptocurrencies. Moreover, the execution time of transactions is fast and almost instant. And finally, all information about transactions is entirely anonymous, ensuring the security of users.

Since cryptocurrencies are becoming a new trend in the payment execution of bettors, we appreciate this casino's efforts in promoting the safety of its users and the convenience of legitimate transactions in the adoption of payment through existing cryptocurrencies.

High Reputation 

This casino has been licensed by the Curacao Regulatory Authority. It is not a highly regarded certificate in the industry, as this regulatory body will authorize the casinos' business as long as they complete the legal formalities within the allotted time.

However, after looking at this casino's performance since its launch, we appreciate their efforts in demonstrating their transparency to all players. That is shown by the truth that no players have complained that they feel they have been treated unfairly in claiming their bonuses. The fact that this casino appears in 2 blacklists is not a big deal, as it is both related to their former owners. Therefore, we consider this to be a fair, reputable, and suitable casino to play at.

Mostly Fair Terms and conditions

After reviewing the terms and conditions offered by this platform, we found that most of the sections are fair and do not cause misunderstandings for players. However, some of the terms may cause minor controversies, but they are not significant, and we will list them now for your reference.

First, the casino will void all player winnings if they determine that the player has used special software designed to beat the casino. It is worth mentioning here that the reviews of these frauds are given based on the casino's point of view, and they do not need to prove it.

Further, the casino reserves the right to reduce the balance in an inactive account when the period of inactivity exceeds 180 days, which may result in unfairness for players when they do not access the system for a while. However, players can still get their funds deducted from their account because of their deactivation by contacting customer service. So the troubles will be able to be solved equitably.

Finally, players from Belarus, Bulgaria, Croatia, Lithuania, Poland, Romania, Russian Federation, Serbia, Turkey, and Ukraine are not allowed to receive the welcome bonus. That can cause dissatisfaction for gamblers coming from these areas.

Those are the sections we found in the T&Cs directory that can lead to unfair treatment of players. However, we will also list the factors that the operator has worked hard to make in order for players to trust the transparency of the platform.

First, players must be at least 21 years old or have reached the legal age of majority in their jurisdiction, whichever is greater. Allowing only players who have sufficient cognitive and behavioral capacity to gamble will save players from possible legal troubles for them.

Second, this casino uses modern random number generator software in determining the results of the games they offer. This third-party software has been clearly and honestly moderated to produce the most random results and is not affected by operator manipulation.

For the above reasons, we conclude that this casino has mostly fair terms and conditions, and they are not a scam. Therefore, players can completely trust to choose the entertainment services they provide.

Players' Information Security

The platform uses an SSL secure connection, certified by the Verisign Secure Server Certification Authority to prevent the loss of personal information that customers have provided to them.

In addition, such information will not be shared, rented, sold, or distributed in any way to any other person, individual, company, or organization. Players can trust and provide the necessary information to the casino without worrying that they will use it for any purpose other than to contact the player when something goes wrong.

Poor Web Design And Mobile App

Despite its high reputation and safety privacy rules, other factors of this casino are not good enough to attract players. First of all, the graphical design of the platform is unimpressive. We found the layout of the categories to be unreasonable and it is not easy for players to find games that match their interests when only a few of them appear on the homepage. Furthermore, the extraneous images and advertisements about the offers seem to take up too much space, even though the information about them is also essential, and create discomfort for the players.

The platform does not support creating a separate mobile app for it. Therefore, players will have to use their web browser if they want to participate in the games here on mobile devices. Our experiences on the phone did not show much difference compared to the computer. Even, navigation is sometimes better.

It's All About Slot Games

4.0

Although it only cooperates with two game developers, Real Time Gaming and Visionary iGaming, the entertainment services here are diverse and quality. The games are divided into many categories, such as slots, table games, poker games, and jackpots to meet the broad needs of players. However, that variety belongs only to slots, where the number of choices in other genres is unimpressive.

As expected, slot games still make up the majority of the games offered. Top slots with exciting gameplay are found here among thousands of games available, including 5 Wishes slot, 777 slot, Achilles slot, Aladdin's Wishes slot, and more.

As mentioned above, this platform offers quite a few table games for players to choose from when there are only 25 different games. If you are interested in this type of game, you can try American Roulette, Baccarat, Blackjack, or Craps.

The disappointment will continue in the poker games section, where the maximum number here is 17 choices. Featured games in this category include Aces and Eights, All American Poker, Bonus Deuce Wild, or Bonus Poker.

Finally, the jackpot genre is the most notable factor in the lack of variety of entertainment offered here, if not to mention slot games. A mere ten jackpot games will certainly disappoint players aiming for big wins. The few choices they can play include Aztec's Million, Caribbean Draw Poker, Megasaur, or Caribbean Stud Poker.

Less Diversity in Payment Methods

4.0

As noted above, this casino encourages its customers to make transactions through cryptocurrencies. In addition, there are only 15 other payment methods accepted here, including Neteller, Skrill, Mastercard, American Express, and more.

Unfortunately, only USD is the accepted currency for transactions apart from BTC. That can cause inconvenience to players in regions that do not use this currency.

Minimum and maximum deposit limits for most methods are $35 - $1,000 per transaction, except for the following:

  • Wire-Transfer, Courier Check, and Bank Transfer: trades not supported
  • QB Direct: $35 - $200

Minimum and maximum withdrawal limits for most methods are $35 - $5,001 per transaction, except for the following methods:

Mastercard, VISA, Diners Club, American Express, Interac e-Transfer, and QB Direct: trades not supported
Courier Check $200 - $2,500, with a cost of $25 per transaction.

Except for Courier Check, all other transactions are free of user fees.

Except for Bank Transfer, Wire-Transfer, and Courier Check, which will take 4-5 days to activate transactions, other methods allow transactions to be processed immediately.

The maximum withdrawal limit here is set at $5,001 per week and $20,004 per month. That's a pretty low number, and it could take players years to withdraw all their winnings if they win more than $500,000.

Also, there is a rather odd provision that we found, which is that this casino does not accept bitcoin transactions under 0.0004 BTC, and they will confiscate the amount from transactions that violate this regulation. This provision will cause significant disadvantages for players who only participate with small amounts. Therefore, we will list this as one of the points where casinos unfairly treat players in making necessary transactions.

Withdrawal limits
€20,004 per month

Impressive Welcome Bonus Package

4.0

Although there is only one promotion for new players, the value it brings is really impressive. Specifically, on the first deposit, players will be rewarded with up to 450% of the value of their deposit; this number can be up to $4,500. Additionally, players can get an additional $75 free chip if they make their first deposit in Bitcoin. Please note that these promotions will come with specific T&Cs to activate them; you can refer to them now to see if you should receive these offers or not.

  • Minimum deposit: $35,
  • Maximum cash out: Unlimited
  • Wagering requirements: 50x (bonus + deposit)
  • Sticky bonus
  • Maximum bet: $10
  • Bonus expiration: 60 days
  • Only applied for slot games
  • In addition, with Bitcoin transactions, you will have to accept the additional condition of max cash out 10X

There are three conditions worth mentioning here if you accept these offers before engaging in your gambling. First, the minimum deposit to activate the offer is $35, which is too high compared to the acceptable level of $10.

Next, the wagering requirements are also much larger than the standard number of 35x. You will have to wager up to 50x the sum of bonus and deposit value before you can withdraw your winnings.

Finally, this is a sticky bonus. You will not be able to make withdrawals containing the operator bonuses, and the only way for this offer to be valid is for you to use them in the casino games the platform offers. 

For all of the above reasons, we strongly encourage you not to accept these offers even though their value is very attractive. However, the decision is entirely in your hands.

Friendly Customer Support

3.0

If a player has any questions about an issue, this casino has various ways in which players can contact customer support to resolve their issues. Those methods include phone number 1-866-522-7289, the Live Chat system, or email support in the Contact Us section at the bottom of the homepage.

Through testing, we found that the responses from various support methods of the system were quick. So don't hesitate to contact them if you notice problems with your account.

Eduardo Muthu
Joined: 2 years ago
Score by Eduardo Muthu

Details

Website cryptoreels.com
Established 2019
Casino games 200+
Licenses Curacao
Platforms Mobile Tablet Desktop
Softwares
Currencies
Loyalty club
Tournament
Products
Tel 18665227289
Live chat
Website language
Support language
Support hour 24/7
Restricted Countries

Game Types

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting