Launched in 2016, Betika Casino is a prominent brand in Kenya that has expanded its reach across various African markets. Owned by SHOP AND DELIVER Limited and licensed in multiple countries, the brand is known for its transparency in reporting annual revenues, earning a reputation for being trustworthy.
While Betika is mainly focused on sports betting, it still offers a casino section that’s worth exploring, though it may not be as strong as other competitors in terms of game variety. If you’re primarily interested in betting, Betika might be an appealing choice, but it’s also worth giving their casino offerings a try.
Here's the updated First Glance table for Betika Casino:
|
Category |
Details |
|
Established |
2016 |
|
Owner |
SHOP AND DELIVER Limited |
|
License |
Uganda, Ghana, Kenya, Congo, Democratic Republic |
|
Languages Supported |
English, French |
|
Customer Support Languages |
English, French, Swahili |
|
Bonuses |
Free spins + Mini promos |
|
Game Selection |
200 games + 27 providers |
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Game Types |
Slots, Blackjack, Roulette, Video Poker, Baccarat, Craps, Poker |
|
Payment Methods |
Airtel, Safaricom |
|
Currencies Supported |
CDF, GHS, KES, UGX |
|
Withdrawal Limits |
KSh150,000,000 per month KSh5,000,000 per day |
|
Customer Support |
Email: [email protected] Telephone: +254729290290 Live chat 24/7 |
Betika Casino Trustworthiness & Licensing Review
Betika is owned by Shop and Deliver Limited, a company based in Nairobi, Kenya. It currently operates in several African countries, including Kenya, Ghana, Nigeria, Zambia, and Tanzania.
In Kenya, Betika is licensed by the Betting Control and Licensing Board (BCLB), with the bookmaker license number 0000517. The company also holds licenses in other countries where it operates, such as:
- Ghana: Licensed by the Gaming Commission of Ghana (GCG), license number GCSB24X2766O.
- Zambia: Licensed by the Betting Control and Licensing Board of Zambia (BCLB), license number 0000938.
These licenses allow Betika to offer its gaming services legally in these regions.
Many people like Betika, but some have different or negative opinions. Sites like Trustpilot or AskGamblers feature player-submitted reviews, offering additional insights into customer satisfaction, payout speed, or support quality based on personal experiences. So, it can also be helpful to explore how real users are experiencing the platform.
A helpful tip is to start with free spins or a small amount of money. This lets you test the platform and games first before deciding to spend more.
Bonuses and Promotions at Betika Casino
The Betika casino website primarily focuses on sports betting, so the casino-related promotions are quite limited. In many of the countries where this platform operates, Betika does not offer a dedicated welcome bonus for casino players, which is a notable drawback for those seeking a bonus-rich casino experience.
Currently, some users might come across occasional offers such as:
- Free spins on select slots (often tied to special events or dates).
- Mini promotions like slot cashback or free spins, though these are infrequent.
- Promo games featured under the “Promotions” tab, usually without clear terms or eligibility guidelines.
However, these promotions tend to have the following limitations:
- They are not updated regularly.
- There is no specific first deposit bonus for casino play.
- Key conditions like wagering requirements, validity periods, and withdrawal limits are often unclear.
If you're looking for a casino with frequent, transparent bonuses such as 100% deposit matches, 50 free spins, or weekly cashback, Betika may fall short of expectations.
That said, if you're a casual player looking to try out a few slot games between sports bets, Betika can still offer a simple and accessible experience.
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If Betika isn’t your choice because its bonus offers are too limited, here are some top alternatives you can consider:
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VIP and Loyalty Program
Currently, Betika does not offer a dedicated VIP or Loyalty Program for casino players. This marks a notable difference compared to many popular international online casino platforms.
Betika primarily targets sports enthusiasts and fast-paced betting markets. As a result, loyalty rewards, point accumulation systems, or tiered membership benefits have yet to be implemented for casino gameplay.
In some countries, the platform may feature:
- Sports betting frequency bonuses
- Small gifts during holidays
- Mini challenges for sportsbook users
However, these rewards are not linked to casino activity and do not follow a structured VIP system.
Betika Casino Game Collection
Betika Casino offers a library of games from over 27 top game providers. Some of the notable providers include Play’n GO, Galaxsys, Evoplay and Amatic. These partnerships reflect Betika's commitment to offering a diverse and high-quality gaming experience to its users.
The casino section at Betika is relatively modest in scale and focuses primarily on popular game types. Players can find categories such as:
- Slot games
- Table games (Blackjack, Roulette, Baccarat, etc.)
- Live casino games
- Instant win games (quick spins, virtual lottery)
However, the overall game selection is limited to over 200 titles. Many titles commonly found on international platforms are still absent on Betika. Additionally, the game interface and categorization are not well-optimized, which may make it difficult for users to locate their favorite games unless they know the exact title.
Betika’s casino offering is best suited for casual players with simple entertainment needs. If you're an experienced player or someone who enjoys discovering new games regularly, Betika’s game library may feel underwhelming.
|
Game Category |
Examples |
Main Providers |
Notes |
|
Slots |
Aztec Gems, Floating Dragon, Wolf Gold |
Pragmatic Play, Red Tiger, Play'n GO |
Wide selection, includes classics and themed slots |
|
Live Games |
Live Blackjack, Live Roulette, Live Baccarat |
Evolution Gaming |
Real-time interaction with dealers, smooth experience |
|
Table Games |
Poker, Roulette, Baccarat, Dice |
IGT, Playtech, Habanero |
Mostly standard versions, no unique rule sets |
|
Bingo & Keno |
Standard Bingo, Keno variations |
Various |
Simple gameplay, luck-based |
|
Crash Games |
Aviator |
Spribe, Galaxsys |
Fast-paced, trending among younger players |
|
Drops & Wins |
Slot and table games with extra rewards |
Pragmatic Play |
Linked to promotional events and tournaments |
Payment Methods at Betika Casino
Betika Casino offers a payment system optimized for Kenyan users, providing a simple, fast and convenient transaction experience that is in line with local financial habits. Players can easily deposit and withdraw funds via Airtel Money and Safaricom M-Pesa, two of the most popular e-payment methods in the region.
|
Information |
Details |
|
Deposit Methods |
Airtel, Safaricom, USSD, Betika Scratch Cards, Bank Transfers |
|
Withdrawal Methods |
Airtel, Safaricom, USSD |
|
Accepted Currencies |
CDF, GHS, KES, UGX |
|
Min Deposit |
10 KES |
|
Min Withdrawal |
50 KES |
|
Max Withdrawal |
KSh150,000,000 per month KSh5,000,000 per day |
|
Withdrawal fees |
15 KES to 33 KES depending on the transaction amount |
|
Withdrawal Processing Times |
Within 24 hours |
Deposits:
- M-Pesa (Safaricom): Players can deposit funds using Paybill number 290290, with their Betika account number as the reference.
- Airtel Money: Follows a similar process to M-Pesa using the designated Paybill number and account reference.
- USSD (*644#): Betika supports deposits without internet access via USSD. Simply dial *644# and follow the on-screen prompts.
- Betika Scratch Cards: Players can purchase Betika scratch cards from local agents and enter the code to fund their account.
- Bank Transfers: Bank deposit options are available by following instructions in the “Deposit” section on the website or app.
Withdrawals:
- M-Pesa & Airtel Money: Players can withdraw directly to their personal mobile wallet through their Betika account.
- USSD (*644#): Withdrawals can also be made without an internet connection by dialing the USSD code and following the instructions.
Advantages you can get when using Bekita supported payments:
- Supports M-Pesa and Airtel which are extremely convenient for Kenyan users, no need to link a bank.
- Fast transactions, especially withdrawals are usually processed within minutes.
- Low minimum deposit (from only 10 KES), suitable for small players.
- High withdrawal limit, meeting the needs of large players.
However, Betika Casino does not yet support popular international payment methods such as Skrill, Neteller e-wallets or bank cards, causing inconvenience for players who do not live in Kenya or cannot use Airtel and M-Pesa services.
Betika Casino Customer Support
If you ever have a problem using Betika, or you have a question that needs help quickly, you can talk to Betika by email, phone, or live chat.
- The fastest way to get help is by using live chat. It’s open all day and night (24/7). To use it, just click the little speech bubble icon on the Betika website.
- If you want to use email ([email protected]) or phone (+254729290290), you can find that information at the very bottom of the Betika website.
There’s also a Help section (FAQ) on the app and website. The answers there are helpful, but there aren’t as many as you might find on other betting sites. We hope they will add more answers soon.
Betika Casino on Mobile
The Betika mobile app is designed with simplicity and speed in mind, allowing users to register, deposit, place bets, play casino games, and withdraw funds seamlessly without needing a browser.
The interface is user-friendly, with clear navigation for Sports, Live Betting, Casino, and Virtuals. Search functionality works well, and the app supports Dark Mode with automatic layout adjustments based on your device.
However, the casino section is still limited: the layout isn’t fully optimized for extended slot or live casino sessions, some games load slowly on weak connections, and sports betting remains the main focus.
So, the Betika app is well-suited for users who engage in daily sports betting. While the casino section covers basic needs, those looking for a smoother and more immersive casino experience may find the desktop or mobile browser version more suitable.
Player Safety and Responsible Gaming Tools
Betika gives players some tools to help them play in a safe and healthy way. These tools include:
- A short quiz to check your habits
- Options to block or pause your account
- Help if you want to reopen your account
- Support from an outside group called GamHelp Kenya
- Tips for parents to block access for children
These tools show that Betika cares about player safety. You can take a break from playing, talk to someone for support, or ask for help if gambling becomes a problem. The platform also works with experts to support players who may need it.
Still, Betika can do more. It would help if they added features like limits on how much time or money you spend, or reminders while you play. Making account settings easier to change would also be helpful.
How to Create Your Account on Betika Casino
Before you can place any bets, you need to make an account on the Betika website. Don’t worry, it’s very quick and easy. Here is how to do it:
- Go to the official Betika website: https://www.betika.com/en-ke
- Click the yellow “Register” button.
- Type your phone number and create a password that only you know.
- You will receive a code in an SMS. Enter this code to verify your phone number.
- Click “Submit”.
After registering your account on Betika Casino, it's important to complete the KYC (Know Your Customer) process. This ensures your account is secure and complies with legal requirements.
Steps to complete KYC on Betika:
- Prepare your documents including a valid government-issued ID, a recent utility bill or a bank statement (not older than 3 months).
- Submit your documents by uploading clear photos or scans of the required documents.
- Betika's team will review your documents. This process typically takes up to 24 hours. You'll receive a notification once your account is verified.
Conclusion and Recommendations
Betika Casino is a trusted online betting platform in Kenya, with a clear legal license, a convenient local payment system and a wide range of popular games from many reputable providers. From the user-friendly interface on both the web and mobile apps to the commitment to protecting players through responsible gaming tools, Betika has built a solid reputation in the market.
Although the number of games is limited compared to major international casinos, Betika still stands out thanks to its service optimized for African users, especially in Kenya. If you are looking for a legal betting platform that is friendly to local users and good for newbies, Betika is a great choice to consider.
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