United States
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No Deposit Bonus Not available
Deposit Bonus Not available
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Established
2015
Licensing authorities
Malta

Sugar Casino Review

Through our review of the Sugar Casino and decided to give it a title "slightly bad online casino" for its rating. Because this casino has proved to have some good qualities for users. However, we also detected that Sugar Casino also carries a lot of negatives which indicates in our pros and cons section. Therefore, it will be unwise to play here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.

Positives

  • A massive assortment of games
  • A large selection of live dealer games

Negatives

  • Bonuses are only accessible in a few countries
  • There is no live chat assistance at all time
  • There are several unsolved complaints
  • There are several restricted nations

Interesting facts

  • Internationally small casino

According to our search, we found Sugar Casino has an medium revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.

As we already mentioned, Sugar Casino is a slightly bad online casino. That means that while it's not completely bad, the negatives almost outweight the positives. Therefore, it would be better to play at other better online casinos.

Customer Support at Sugar Casino Needs Improving!

What impressed me about the Sugar Casino is the sweet name and cute background changing according to the festive seasons. One of the most fun aspects of the online casino is a great game selection full of video slots and table games. Another great thing is the XMAS Christmas promotion which supposes to grant you promotions every single day making playing here a great deal of fun. This is such a unique thing about the casino because I have not seen any other casinos doing the same thing. 

While promotions and game selection are very impressive, customer support needs a bit of improvement. Based on my personal experience, it is too hard to determine the customer support hours with the live chat. The email chat was neglected and forgotten. Nevertheless, the FAQs are quite a compensation for the email and live chat. The FAQs section contains high-quality information where you can find all the informative answers to your general queries. 

I hope that the operator can make some improvements regarding live chat and email. Therefore, you can play at Sugar Casino. However, you have to test the customer support to make sure you can rely on and deposit. 

Review of the Game Selection from Sugar Casino

I call Suger Casino an only slot casino with more than 300 slot titles from leading providers such as The Grand Galore and Blood Sucker. 

Unfortunately, a fan of table games and the progressive jackpot can not find any single game titles here. I do not know why that happens. This is so weird for an online casino.

For the game selection, Sugar Casino failed to meet my expectations. I hope the operators can add more games to the list.

Deposit and Payout at the Casino

Coming to this aspect, I just hope that the banking method will be compensation for the poor game selection and unclear bonuses and promotions. When you deposit to Sugar Casino, there are many methods that you can use to deposit to your bankroll at the casino, such as Skrill, Neteller, PaysafeCard, or bank cards. The minimum to deposit to the bankroll by using a bank card is £20, while for an e-wallet is £10. 

The bank information can only be found on the homepage of the online casino when you successfully registered.

Overview of Our Experiences

Sugar Casino is home to many video slots and table games with more than 500 slot titles from big software providers such as Blueprint, Red Tiger Gaming, Edorphina, ELK Studios, Betsoft.

Unfortunately, the online slot is the only game type on the website. There are no table games or jackpot slots. 

Customer support offers in live chat, email, and FAQs. Though the customer support needs a bit of improvement, let’s explore other positive aspects of the casinos. 

As mentioned above, the strongest areas at Sugar Casino are the bonuses and promotions. With exciting daily reload promotions, you will never get bored playing at the casinos. 

Check the Reliability of the Online Casino

Sugar Casino is a part of Gammix Limited, a company incorporated under the laws of Malta with registration number C68405 and registered address at 77, Spinola Road, St Julian, STJ 1730, Malta. The casino site is fully licensed by Malta Gambling Authority. Therefore, the casino is definitely a safe and secure playground for all gamblers. 

To earn this license, the casino has to make sure that they are not involved in any criminal activities and are capable of running its operations and afford the payouts. These commitments are the compulsory requirement to get a license from Malta

Customer Support

There are many things that Sugar Casino has not been flawless such as the poor game selection and unclear terms and conditions for bonuses and promotions. Customer support at this online casino also presents some weaknesses. The main weakness of the customer support is the operator doesn’t have consistent working hours for its support team.

The top-quality FAQs section makes up for this. You can find almost all general questions at the Help tab.

Bonuses and Promotions

While the game selection is a bit disappointing, Sugar Casino tries to impress its players by providing good and extensive welcome bonuses and reload bonuses. New players will receive a match bonus of up to €1500 with the first three bonuses. 

  • First Deposit: Get 100% Bonus up to €500 + 50 Cash spins on Starburst
  • Second Deposit: Get 100% Bonus up to €500 + 25 Cash spins on Starburst
  • Third Deposit: Get 100% Bonus up to €500 + 25 Cash spins on Starburst

However, the downside of the bonuses is the wagering requirement, which is high and above 35%. Another thing is you can not find the terms and conditions in the bonus statement. 

Sugar Casino also provides to players daily promotions. Every day you play at this online casino, you will be awarded nice promotions from the operators. However, once again, there is still no clear information on terms and conditions for promotions. 

Bonuses

No Deposit Bonus Not available
Deposit Bonus Not available

Language options

English Website: English All languages (4)
English Customer Support: English All languages (4)
Live chat

Payment method
Show all (17)

Zimpler
Visa
Trustly
Skrill
Neteller
NeoSurf
MasterCard
Ideal

Game providers
Show all (37)

NetEnt
Microgaming
Big Time Gaming
Pragmatic Play
Quickspin
Blueprint Gaming
Red Tiger Gaming
Betsoft Gaming

Available games

Roulette
Bingo
Blackjack
Baccarat

Screen shot

Homepage Mobile
Homepage Mobile
Wild Walker
Wild Walker
Video Slots Mobile
Video Slots Mobile
Table Games Mobile
Table Games Mobile
Razor Shark
Razor Shark
Promotions
Promotions
New Games Mobile
New Games Mobile
Mystery Museum
Mystery Museum
Disco Danny
Disco Danny
Chaos Crew
Chaos Crew
Eduardo Muthu
Author Guarantor: Eduardo Muthu Last updated: 01 December 2022
Bonuses

Sugar Casino bonus codes

Please browse through all the promotions Sugar Casino offers to all players. You'll see what offers are available to players from your country, but you can also see what's available to players in other countries by clicking the button below. However, keep in mind that you cannot use them.

No bonuses available for players from United States
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Unfortunately, it seems that Sugar Casino does not offer any bonuses to players from your country.
Show bonuses not available to players from United States (7)

Up to $1,500 + 100 Extra Spins United States

Deposit
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Max Cashout: $750
  • The maximum amount of real money you can withdraw from this bonus is $750.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $20 and get a $1,500, $1,500 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 36x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 36 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $0 bonus, you will have to wager $0 in total before being allowed to make a withdrawal.
Free Spins: 100
Restricted
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100% up to $500 + 50 Extra Spins United States

Deposit
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $20 and get a $500, $500 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 36x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 36 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $720 in total before being allowed to make a withdrawal.
Free Spins: 50
Restricted
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100% up to $500 + 25 Extra Spins United States

3rd Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Maximal bet: $4
  • You cannot bet more than $4 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
Wagering requirements: 36x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 36 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $720 in total before being allowed to make a withdrawal.
Free Spins: 25
New players only • Terms apply, please gamble responsibly • Bonus is only available for deposit via Credit Card and Trustly.
Restricted
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100% up to $500 + 25 Extra Spins United States

2nd Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Maximal bet: $4
  • You cannot bet more than $4 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
Wagering requirements: 36x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 36 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $720 in total before being allowed to make a withdrawal.
Free Spins: 25
New players only • Terms apply, please gamble responsibly • Bonus is only available for deposit via Credit Card and Trustly.
Restricted
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100% up to $500 + 50 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Maximal bet: $4
  • You cannot bet more than $4 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
Wagering requirements: 36x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 36 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $720 in total before being allowed to make a withdrawal.
Free Spins: 50
New players only • Terms apply, please gamble responsibly • Bonus is only available for deposit via Credit Card and Trustly.
Restricted
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VPN not allowed

100% up to $200 + 50 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Maximal bet: $4
  • You cannot bet more than $4 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
Wagering requirements: 36x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 36 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $720 in total before being allowed to make a withdrawal.
Free Spins: 50
New players only • Terms apply, please gamble responsibly • Bonus is only available for deposit via Credit Card and Trustly.
Restricted
Has bonus worked for you?
VPN not allowed

Up to $1,500 + 100 Extra Spins on Starburst United States

Deposit
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $20 and get a $1,500, $1,500 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 35x (bonus + deposit)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $20 and get a $0 bonus, you will have to wager $700 in total before being allowed to make a withdrawal.
Free Spins: 100
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User reviews

User reviews of Sugar Casino

This is a place to share experience with Sugar Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

3.3

Rated by 22 users

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6

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Info
License
Malta
Web Language
German
English
Finnish
Norwegian
Support Language
German
English
Finnish
Norwegian
Established
2015
Support Livechat
Restricted Countries
Côte Divoire
Côte Divoire
Estonia
Estonia
Germany
Germany
Greece
Greece
Hungary
Hungary
Italy
Italy
Netherlands
Netherlands
Puerto Rico
Puerto Rico
Romania
Romania
Slovenia
Slovenia
Spain
Spain
Sweden
Sweden
Switzerland
Switzerland
United Kingdom
United Kingdom
United States
United States
United States Minor Outlying Islands
United States Minor Outlying Islands
Virgin Islands, U.S.
Virgin Islands, U.S.
Currency
CAD, EUR, NOK, USD
VPN
Betting Shops
Payment methods

Sugar Casino payment methods

Browse an overview of payment methods supported by Sugar Casino, along with related limits and fees associated with transactions to or from your casino account.

Minimum deposit
€10
Minimum withdrawal
€30
Withdrawal limits
€15000 per month
Withdrawal pending time
EWallets: 0-48 hours
Card Payments: 0-48 hours
Bank Transfers: 3-5 days
Pending Time: 24-48 hours