Pronto Casino Verdict
Through our review of Pronto Casino and we found it to be a bad casino and players are not recommended playing here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.
- Just a few restricted countries
- Live chat is available only after registration
- Casino is aiming for Scandinavian nations
According to our statistical data, Pronto Casino has very small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.
Based on all of the information mentioned in this review, Pronto Casino is a bad online casino which means you should not deposit and play at. If you have any issues when playing at this casino, you can contact us via our Live chat system. Our support are available 24/7 and ready to support you for free.
Pronto Casino Casino Expert Review
Pronto Casino is a relatively young casino in the industry but is still appreciated by what has been achieved in the three years since its launch. They are a reputable casino licensed by the MGA, and so far, there have not been any complaints around the player experience. Although only one payment method is supported, it does not interfere with the entertainment process because everything is resolved quickly. However, you should note that currently, the platform does not offer a welcome bonus program. Therefore, you need to reconsider before making a decision.
Library Games with over 900 Titles
Pronto Casino has partnered with reputable developers to create a diverse game portfolio that caters to all audiences. As a result, you can discover many exciting titles from software vendors such as NetEnt, Quickspin, Big Time Gaming, Yggdrasil, NoLimit City, Push Gaming, Max Win Gaming, and more.
The game catalog is also clearly divided, making it easy to find your favorite titles and genres. Currently, the game library has more than 900 titles divided into categories, including Slots, Live, Blackjack, Roulette, Table Games, Jackpot, etc.
The casino has over 600 classic video slots with various themes and unique features for those who love spinning the reels. The casino development team also keeps the catalog fresh by adding new games as soon as they become available. So with the reels on the Zombie Queen slot, Big Bounty Bill slot, Book of Dead slot, Bonanza slot, and more, you can try your luck. In addition, the Jackpot game catalog is also quite generous with titles such as Mega Fortune slot, Arabian Nights slot, etc.
Evolution Gaming and NetEnt power the Live casino section, so it has the same quality as other platforms, promising entertainment moments like land-based casinos. In addition, live roulette tables are pretty attractive, with novel variations that offer enormous winning potentials than standard titles.
Also, don't miss the outstanding Live Blackjack tables, which offer seven seats with a Rear Bet option. You can also join thousands of other bettors in Infinite Blackjack. In addition, Evolution Gaming's Baccarat and Poker portfolio is considered the most diverse, with titles such as Live Casino Hold'em, Caribbean Stud, Baccarat Control Squeeze, Dragon Tiger, etc.
The live lobby also offers Super Sic Bo Live, Dream Catcher, Monopoly Live, Deal or No Deal, etc.
The table games category is the second-largest category, offering blackjack, roulette, and more popular variants.
You can try your luck with European Roulette, French Roulette, Blackjack, Baccarat, Casino Hold'em, Caribbean Stud. In addition, it has some video poker, scratch cards, and specialties like Lucky Number x8, Money Wheel, and more.
Payment Process Supported by Trustly
You will be surprised to know that Pronto casino offers only one payment service for depositing and withdrawing winnings - Trustly, supervised by the Swedish Financial Supervisory Authority, and holds a European Payments Service Provider license. Moreover, this method also allows gamblers to make payments instantly.
The minimum deposit requirement is surprisingly low, from €5. In addition, with only deposits exceeding €2,000, players must go through an additional verification process. The maximum withdrawal limit is €5,000 per week or €20,000 per month. The limits are set quite reasonable for any budget.
In addition, the platform will charge an administration fee for accounts that have been inactive for more than 12 months. On the 13th month, the casino will apply a monthly cost of €5.
How Safe Is the Casino?
Although still relatively new, the casino has quickly built a trusted and recognized name in the community. The site is licensed under the Malta Gaming Authority (MGA). Therefore, you can be assured of the reputation and security of the platform because the MGA is a competent and demanding licensing authority when approving online casinos before licensing.
In addition, the platform also has a section dedicated to responsible gambling, how to recognize the signs of gambling addiction, along tools and processes to help gamblers play responsibly. As a result, you can limit the account to maintain control and the option to reduce or self-exclude.
Another important security feature is that the casino uses SSL data encryption and other security technologies to increase the safety of gamblers.
Highlights of Pronto Casino
The site was founded in 2018, and is considered a relatively potential addition to the online gambling industry. Managed and supervised by Premier Gaming Limited, the platform has shown its efforts and potential in its players' services.
Gamblers will have the opportunity to discover more than 900 exciting titles from leading providers in the industry such as NetEnt, Evolution Gaming, Relax Gaming, NoLimit City, Yggdrasil Gaming, etc. Furthermore, payments are processed relatively quickly with dedicated customer support.
Casino Terms and Conditions
As for T&Cs, the platform has adopted an unorthodox approach to online gambling, allowing users to gamble without creating an account. In addition, you can play free versions of many specific titles before deciding to top up.
The main markets the casino targets are Finland and Sweden, though it still caters to other regions. But, of course, the list of restricted countries is also quite extensive, including Belgium, China, Denmark, Ethiopia, France, Hong Kong, Indonesia, Ireland, Italy, Malaysia, Portugal, Singapore, Spain, Syria, Turkey, United Kingdom, United States, and more.
The age limit at the site is 18, and those who register must provide correct information. In addition, the casino reserves the right to automatically block accounts that do not meet the needs or show signs of non-transparent gaming. Therefore, once you accept T&Cs, you will be bound by them, and it is recommended that you read this section carefully before making your final decision.
User Interface and Mobile Experience
The website has a simple design and is easy to navigate. Everything is decorated quite elegantly with blue and white tones, which is pleasing to the look and does not cause any disturbance. Steering is relatively easy with the game category and other categories organized right on the homepage. From there, you can go to the desired sections without any difficulty.
If you're looking for a specific game, you can use the search function at the top right, which also helps you filter titles by game vendors. From design to functionality, the website was created to enhance the customer experience.
The entertainment experience on the mobile browser platform is also relatively smooth because the features are similar to those on the desktop. You need to enter the casino's domain name into your favorite browsers, whether iOS or Android phones, everything goes quite smoothly and helps a lot for those who are often on the go.
Help Center Unavailable 24/7
There are two main ways to contact the support team: Live Chat and Email. Unfortunately, live chat is only available from 10:00 AM to 00:00 CET, Monday-Friday, and 10:00 AM to 11:00 PM CET on weekends.
Even so, the quality of support is still appreciated by the professional and dedicated staff. It seemed that they were well trained and always had a polite attitude when receiving our questions.
For in-depth issues, email is the best way to deal with withdrawal issues or more complex issues. Sending an email, you can also attach files or provide lengthy information in more detail.
Lack of Welcome Bonus Package
Unfortunately, Pronto Casino currently does not offer any welcome bonus. Instead, it provides streamlined, experience-based programs to attract and retain players. A few promotions are going on right now, including Daily Drops and Wins, Magic Mondays, The weekend hunts, etc.
Therefore, you can take advantage of a wide range of exciting promotions that take place every day. In particular, the platform also organizes a series of seasonal promotions, suitable for special occasions or new game releases. In addition, all bonuses are subject to the T&Cs. Therefore, you need to read the small print before participating in any promotion.