Playluck Casino Expert review

Verdict

Playluck Casino founded in December 2020 by Infinite Visions. The casino is loved by many gamblers because of innovative and beautiful designs with the finest gambling entertainment and modern. Playluck is a totally new appearance in the industry, that’s why it will take some time for the online casino to manage to distinguish themselves among those risky casinos. However, as far as the experience when I played at the casino, I can feel that they focus their attention on player experience and website user experience meanwhile improving its game portfolio.

Positives

  • Home to leading software providers
  • Multiple payment options
  • Live chat is available
  • Mobile-friendly design
  • They hold a UKGC license

Negatives

  • Limited live chat hours 06:00 - 23:00 GMT

Playluck Casino Overview

3.0

Introduction

Playluck Casino is a brand powered by Aspire Global, the industry’s best-in-class platform for iGaming. The Company is registered in accordance with Maltese law with registration number C42296 and having a registered office at 135, High street. The operator firstly targets players from the UK and Sweden

When you come to the casino, you will be very impressed by its Security. They created very highly secure facilities to give you confidence when you use their banking facilities. Using your Credit card and other payment methods at the Playluck site is absolutely safe.

Restricted Countries

Due to strict rules and regulations, residents of Spain; King Kong; the USA; France; Portugal; Turkey is not allowed to register an account and taking part in the casino activities at Playluck Casino

Trustworthiness and Fairness

Playluck Casino has just merged into the industry very early this year. It will definitely take sometimes for them to gain footing in terms of trustworthiness. Playluck Casino constantly boosts its power by improving its security with the banking system and strong focus on User Experience. 

When I tried their casino, I was really satisfied with the modern interface; Playluck Casinos able to deliver unprecedented performance with authentic and fresh offerings on any platform and portable device. In addition to this, the customer support is perfect with many available flatforms like live chat, telephone call. The website itself is also available in several languages: English, German, Norwegian, and Finnish. 

Licenses

Playluck Casino is are licensed by the Malta Gaming Authority as well as the United Kingdom Gambling Commission – major regulatory bodies in the industry as UKGC is the best regulatory and licensing body in the industry for UK players. Besides, the games offered by iSoftbet are approved and licensed by Alderney Gambling Control Commission, license number: 117C2.

Playluck Casino also has relevant certifications regarding security and privacy such as Gamcare. Playluck Casino uses SSL protection for the end-user encryption. Also, the platform is compliant with GDPR.  

Playluck Casino Screenshot
Playluck Casino Screenshot
Playluck Casino Screenshot
Playluck Casino Screenshot

Casino Games

4.0

Game Providers

Playluck Casino offers users a moderate selection of games, most of which are supplied by more than 59+ providers on deck.

They are: NetEnt, Play'n GO, Quickspin, Yggdrasil, Nolimit City, ELK, Scientific Games, Evolution Gaming, Playson, Thunderkick, Realistic, ORYX, Synot, Booongo, Betsoft, Habanero, and many more

Evolution Gaming and Betsoft are two of the leading providers of games on the platform. The game provider created video slots such as Coywolf Cash, Jungle Jim, and the Lost Sphinx, North Storm, Boom Pirates. All in all, Playluck Casino features interesting games that give customers an interesting array of options.

Game Selection 

Playluck Casino offers the latest real money casino games, including the best Live casino, online slots, and scratch cards with jackpots. A multitude of games is on offer at Playluck Casino. There is also another category – New Games. The majority of them are video slots and live casino players can enjoy spinning the reel on popular titles such as Wilderland, 9 Pots of Gold, Riches of Robin, Sticky Joker, Golden Yak, Mighty Spinx, and Fruity Friends. You can always find your favorite among more than 100 slot games with Hollywood-themed and branded games like top slot games such as starburst, Book of Dead, Reactionz. 

Players can enjoy a variety of table games including Blackjack, Roulette, Baccarat, Vegas Single Deck Blackjack, Football Studio, Lightning Roulette, American Roulette, Dream Catcher, Baccarat Squeeze.

For Scratch Cards, Playluck Casino offers brilliantly designed games of the all the basic European, French, and American type, a variety of blackjack titles (B7th Heaven, Cash Farm, Slapshot!, Hit the Bank, Wizard of All, Wings of Cash, Lucky Moments, Secrets of El Dorado, and more)

Video poker lovers can choose several popular releases, including Jacks or Better, Joker Wild Double Up, All American, Deuces Wild, and Aces and Eights.

With table game, you can ignore these titles Odd One In, Sharp Shooter, Swap the Flop, and more. Interestingly, most of the tables require low minimum bet limits of less than £1.

Live casino games 

Evolution Gaming and Betsoft are their main game providers for live casinos. Players can choose among Baccarat Live, Roulette Live, Immersive Roulette, French Roulette, Salon Prive, Diamond VIP Blackjack.

Mobile Gaming

Playluck Mobile Casino allows players to enjoy favorite casino games on the move, on both tablet and smartphone devices ( working flawlessly on both Android and iOS). You don’t need to download, as it can be accessed from the web browser.

But worth noting that The mobile game category is as impressive in terms of numbers, which one can’t expect -  3000 titles of all games are found!

The only way to test is to play each game offered, I already did the task for you and the truth is each game is in accordance with current iGaming standards, powered by HTML5 technology and other progressive technologies that give the same level of thrill on small screens as desktop devices.

Payment review

2.0

Bonus review

4.0

Customer Support

4.0

The customer support on the Playluck Mobile is very well- take care with the support teams are available 7 days a week from 06:00 GMT to 23:00 GMT.

If you have any questions or concerns; please feel free to contact them using the following methods:

  • Live chat
  • Call us
  • Email through a from the website

You can get support from these languages: English, Finnish, and Swedish.

Before you ask for help at the live chat, maybe you can visit its small but helpful and informative FAQ (Frequently Asked Questions) section on the website that should be reviewed for any general questions. 

Eduardo Ramos

United Kingdom
Joined: 10 months ago
Score by Eduardo Ramos
  • Reliability
  • Casino Games
  • Payment
  • Bonus
  • Support

Playluck Casino Game Types

Free slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting

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Playluck Casino Customer support review by real players

Germany
4.5
  • Support
    5
  • Bonus
    4
NEW
Share

Support and bonus are awesome, everyone should play in Playluck casino

When I tried to run their program when using my mac laptop, I don't know what the problem is. Anyway, when I contacted their help, the problem was solved and that's why I played with joy at their casino because of their quick service! Playluck Casino is a rival driven casino that is very fun to play with because they have some innovative casino games like "Big Cash Win, Gold Rush, Bus a Vault, Fantastic Fruit, Surf Paradise and much more! These exciting games lead me to their latest $60 player bonus that is very exciting to play because it's free for their new players. I don't question their casino and bonus so I got it and started reading their terms and conditions and I saw the bonus has to be wagered 50 times so I checked out their qualifying games and their casino is like Paradise 8 Casino is like the design of their casino. Around that time, I hoped that I would wager it or win something big on some draw, but I didn't because I'm not lucky enough to win and wager it. A deposit bonus of 400 percent match bonus is fine anyway they have another bid! I asked their representative first who said that the minimum deposit is $25 Total of $200 so I deposited $60 to try who I got $240 after they transferred the bonus amount to my account I played their several specially qualifying games for those bonus days, weeks passed before the bonus ended. It's not my first time to get their bonus because I've had a lot of their promotion before and I'll be part of their VIP club soon. Their finances are good so you'll have to wait to check your withdrawal status occasionally. They 're fantastic casino and worth playing casino unlike the other casino that doesn't even worth playing. Overall I score Playluck Casino 9/10!

Germany
4
  • Support
    4
NEW
Share

I love the simplicity of Playluck casino

I love the simplicity of Playluck casino so I hope they do not redecorate it I just like the old school look. About customer support, they so nice and helpful that make me extremely respect and also comfortable. For games, there are common games so if you want to have experience, it is really easy to use.

Germany
5
  • Support
    5
NEW
Share

Love games at Playluck casino

There a vast number of games on Playluck casino. It is also easy to play. I also love the customer service in here. They always help me immediately whenever I have problems. Moreover, they are really friendly with new customer like me smile this is my best experience when I play in here. Such a good recommendation for you guys. Come here and enjoy~ They always welcome you own their way <3 Love you, Playluck Casino!!!!

 

Sweden
2.3
  • Support
    2
  • Odds
    4
  • Bonus
    2
  • Payment
    1
NEW
Share

Satisfied with games but Playluck needs to change withdrawal and upgrade support otherwise I will not come back.

Positive: Last time I visited Playluck Casino was meant to get to know one of the latest 3-reel slot games of the Competitor, Mad Camel Cash, a bit better. I think this is a very enjoyable one for a classic slot, with fairly fine, colorful graphics. I like the characters and the arabic theme. When two camel symbols appear on the reels they act like a wild symbol and triple the winning number, that's great feature. Lucky for me, that's exactly what happened to me when there was a spun of 2 camels and a magic carpet symbol giving a €120 win for a €1,5 bet. It has a payout rate of nearly 95 percent, which is not the highest but I believe it is reasonable. I was glad to have our first meeting. Fun game, good surprise.

Negative: Anyway, for me Playluck casino is a little weird and sometimes nonsensical. Since joining them I haven't seen any promotions available in the lobby. I don't know it's just for me (although my country isn't blacklisted for their bonuses) or what their bonus program is, but not supporting their own players is never a positive thing. Contacting their support team via live chat or e-mail is typically a painful, questionable and often nearly impossible experiment. This is not just the sense that it doesn't work, but it also seems like it doesn't even exist. I don't really understand why running a properly working customer service to the benefit of the players is so difficult. On the other side I got paid 2 times (without any authentication procedure) but it took 5-7 days to complete the transaction on both occasions. As I said I have ambivalent feelings for them and I don't really know why, particularly I don't have any real reason, but sometimes I don't feel the comfortable, professional atmosphere here. I assume that is going to change in the future.

Welcome bonus: 100% up to $200 + 20 Free Spins