Play Club Casino Review
The Play Club Online Casino has done a good job with the help of a flashing banner that advertises the welcome bonus on the top page, with the latest winners highlighted on the right side of the page. The games collection is displayed in the center of the page which does not only grabs the attention of the visitor but also makes it easier for those who immediately want to switch to playing.
The casino has done a good job of putting up a website that is easier to navigate around and find your desired options to select. However, the colorful and flashing appearance can grab players' attention on one hand, but it may seem overwhelming to some users on the other hand.
Software Providers and Game Selection
Aspire Global International Ltd. powers and operates the Play Club Online Casino, keeping the casino performance smoothly. Their game selection is provided by well-known developers like NetEnt and Microgaming. The casino also has some of the games from WMS, Play’n GO, Elk Studios, and NextGen Gaming. The live casino games are provided by Evolution Gaming.
All these developers when put together result in a gaming line that provides an excellent output to the users, giving them an exciting and interesting experience when playing at the casino.
The casino has a good range of slot games to offer, however, the library available has categories for each software providing, depicting a limited selection from these. The slots collection comprising of games from NetEnt, NextGen, Microgaming, Realistic Games, Play’n GO, and NeoGames gives the user a good choice to pick for themselves from.
The video slots collection comprises exciting and famous games, which otherwise are available at other casinos too. The top selection of games provided by the NetEnt at the Play Club Casino include names like:
The slots collection at the casino also has games provided by the ever-famous Microgaming, including:
- Games of Thrones
While NextGen provides the Play Club Casino with its famous games with 3D adventures like:
- Merlin’s Millions
- Foxin Wins
The Play’n GO has the following games to offer:
- Pearls of India
- Jade Magician
- Grim Muerto
The Slots collection provided by the Play Club Casino covers all kinds of users, those wanting to have an exciting and adventurous experience with the games as well as those who want to keep it simple. The NeoGames provide 3-reel games for their players, this slot by Neogames goes by the name:
- Monte Carlo Slot
This Casino also has arcade action to offer their users through the slot machines from Realistic Games like:
- Super Graphics Upside Down
These games give the player a realistic feeling through their visuals and graphics, and by placing the player in front of a virtual arcade gaming machine. One setback with the slot advertised by the Play Club Casino is that it does not include any progressive jackpot slots.
Table games remain the priority of many users, despite the popular slots being available. The table games available are more classic than those at the slots and therefore require more skills. However, the table games available at the Play Club Casino are very limited in number, with only 7 non-live table games offered.
The live casino offered at the Play Club Casino provides the players with a genuine and authentic experience while playing at the casino. The casino provides an amazing opportunity to players who are not comfortable in playing real-time with dealers, to practice in virtual versions of the same table games to get proficient. The Casino also has scratch-card games for the users to grab some instant wins. These scratch-card games come with various interesting themes for users to stay engaged and entertained. The not-so-big collection of the casino for live games is catered for by the availability of the scratch-card games, with an impressive number of 20 scratch-card games. Users tend to play these games between their games due to the fast and easy action of scratch-card games.
Play Club Casino Legality
Play Club Casino is the one launched the latest in 2017, where players are given good quality games to enjoy their time. The casino has its games collection coming from the top providers of the world that are known for their quality of games. The casino has a live casino offer for their players to play with real-time dealers online, with options of table games, video poker games, and amazing progressive jackpot games for players to make big wins. This is a legitimate online site licensed by the UK Gambling Commission and the Malta Gaming Authority.
The welcoming impression of the Play Club Casino website remains a little overwhelming for the visitors, with an abundance of colors and graphics. Of course when it comes to websites, instant attraction grabbing matters since a visitor can switch between websites with an easy click, so the deal with online sites is to provide an attractive first page where scrolling keeps the user engaged.
Trustworthiness and Fairness
Trust is an important factor to consider when it comes to online casino sites, because of the overgrowing scams in the market. The Play Club Casino has an increased trust factor from the users due to the license providers for the casino, the UK Gambling Commission, and the Malta Gaming Authority, who are known for licensing only credible casinos.
For operating in the United Kingdom, it is a requirement for the casinos to hold a license from the UKGC. The UKGC works for the regulation of both land-based casinos as well as online casinos. After the issuance of the license by UKGC, the casino is being monitored by the organization, and continuous audits are done. The same is applied to Play Club Casino, hence keeping the credibility of the casino under check. They have a second license issued from the Malta Gaming Authority, which is usual for the casinos having their headquarters in Malta. MGA itself is a well-respected organization that provides a license to credible casinos. Therefore, users have placed their trust in this Casino, despite it being launched recently, and continue to play at the casino. The performance of the Play Club Casino is constantly monitored by both the UKGC and the MGA to make sure that the casino promotes fair play without scamming the users.
Customer support is an important part of the online operational casinos since many features, mainly the offers, bonuses, and promotions vary from one casino to another, therefore, even for experienced players, the customer support of a casino plays an important role in explaining details about the site.
It is suggested however to reach for the FAQ section of the online casino since many casinos answer the common questions asked by customers themselves in the form of FAQs. The Play Club Casino has made it easier for the customers to find their queries on the FAQ page by diving the whole page into 8 categories, locating the FAQ page under the help button on the main page.
Although the FAQ addresses most of the common questions asked, however, if a user does not find his/her desired query listed, then customer support can be approached in a matter of minutes.
The Play Club Casino offers three modes of customer support, which is, through phone calls, emails, and live chat feature. The live chat feature can be accessed during the whole week from 6 am to 11 pm. However, some customers have reported time and again that with the live chat feature available at the casino, it often gets difficult to connect with any customer support person since the connection error states that the user is approaching outside the allowed timeframe, which a user might not be.
Moreover, upon answering the query the chat gets disconnected abruptly and the user has to go through the whole process of connecting again for a new query or for talking to someone else.
Bonuses and Promotions
The Play Club Casino provides good bonus and promotion offers to its players, making users take full advantage of it. The welcome bonus provided by the casino includes 100% first deposit match up to $200 with 100 free spins.
The casino provides another bonus surprise if the user makes a second deposit on two days immediately after making the first deposit. However, the wagering requirement for the $200 is 35 times the bonus amount, only upon meeting this requirement can a user withdraw his/her won bonus.
The wagering requirement for bonus spins is 50 times, which needs to be met within 24 hours. However, for the $200 there is no time limit.
The casino provides many other offers like cashback offers, heaps for free spins, giveaways, and many other promotion forms. The VIP loyalty program of the casino offers great opportunities and privileges to the loyal players of the customer, including faster withdrawals and greater rewards. A user can be promoted on VIP levels from Bronze to Prestige.
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- Very friendly support
- Good selection of game providers
- Excellent VIP program
- Supports many payment methods
- Live chat support is not available 24/7