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Verdict

Lucks Casino is a modern online casino with a wide range of games from NetEnt slots, NextGen, Microgaming, and more. This casino is also part of the popular network called ProgressPlay. This online casino is also limited to a large number of regions and countries. Gamblers from Ireland, Portugal, Spain, etc., are not allowed to deposit and play at the site.

Gamblers participating in online casinos can sometimes encounter issues related to various topics. Lucks Casino has a dedicated customer support department that will give users peace of mind that they will be taken care of. The way to contact the support team is through live chat or email. According to most users, customer service is relatively thoughtful, and all problems are resolved quickly.

Positives

  • Secure with SSL
  • Live chat support is available
  • Attractive promotions
  • Great casino games selection

Negatives

  • Limited monthly withdrawals

Background and Secure

4.0

Lucks Casino is a product of ProgressPlay Limited Casinos, launched in the iGaming market in early 2012. The operator offers players an option to play on a variety of devices, including smartphones and tablets.

This casino meets the stringent standards and tests set by the UK Gambling Commission and the Malta Gaming Authority, which means games on this platform are subject to regular independent audits from third parties like eCOGRA. Therefore, users can be assured of fair results in any game.

When it comes to security, the casino uses the latest SSL encryption technology to secure customers' sensitive financial and personal information from unauthorized access.

Lucks Casino is compatible with a wide range of Android and iOS mobile devices, meaning gamers can enjoy their favorite online casino games wherever they are. Furthermore, the casino website is built using HTML5 technology as well. Instant play is always available, and gamblers don't have to download any software.

The website has a visually appealing design with vibrant colors. The easy-to-access menu shows various game categories as well as other options, including promotions or support.

Lucks Casino: Homepage
Homepage
Lucks Casino: Slots
Slots
Lucks Casino: Promotions
Promotions

A Wide Selection of Games

3.0

The casino has over 350 different games. While this is not a vast number, users can still find the most popular game categories such as slot machines, table games, jackpot games from leading gaming studios such as Microgaming, NetEnt, and NextGen.

Slot Machines and Table Games

The offered slot games come in a variety of categories, including 3D slots, video slots, and also classic games with a variety of themes.

Lucks Casino is also available in table and card games with a wide variety of popular games. Fans of roulette, blackjack, and baccarat will be pleased with the variations available. For card game enthusiasts, this casino offers a relatively limited selection of poker games including Double Bonus Poker, Deuces Wild, Aces, and Eights, etc.

Jackpot Games

This is not the most attractive progressive jackpot option, but gamblers will have a chance to receive the jackpot in the casino's advanced jackpot section.

Live Games

Lucks Casino offers a wide variety of live casino games from some of the best software developers, including NetEnt and Microgaming. For a rich live casino experience, the casino streams the action and HD from land-based casinos. While playing a game or waiting for a slot on the table, gamblers can chat with other online players or with a dealer via the chat function.

Offering Many Banking Methods

5.0

Lucks Casino offers different deposit and withdrawal options. Users can send money through MasterCard, Visa, Maestro, Solo, Switch, Neteller, Check, PayPal, PaysafeCard, Trustly, Moneybookers, Qiwi, Bank Transfer, and more. The casino always takes every action to ensure that users' funds are transferred as securely and as quickly as possible. 

Withdrawal times can vary between payment methods, some e-wallets are almost instant, and Checks usually take more than a week.

When the gamblers want to withdraw their money, the money is transferred to the payment method they initially used to deposit. If there is no payment at the time of the withdrawal, the funds will be routed through an alternative payment method. The maximum withdrawal amount is €1,500 every week and €3,000 monthly.

It should be noted that all requests will have to wait for the required 3-day period. Bank transfers and card payments typically take 4 to 10 working days, while eWallets take up to 24 hours.

Method
Deposit
Withdrawal
BankTranfer
BankTranfer
Maestro
Maestro
Paysafe
Paysafe
PayPal
PayPal
Giropay
Giropay
Zimpler
Zimpler
WebMoney
WebMoney
Euteller
Euteller
MuchBetter
MuchBetter
Sofort
Sofort
Minimum deposit
$/£/€10
Withdrawal limits
$/£/€3000 per week and $/£/€6000 per month
Withdrawal pending time

EWallets: 24 hours

Card Payments: 6 days

Bank Transfers: 4-10 days

Cheques: 5-28 days

Pending Time: 72 hours

Engaging Bonuses for Every Gambler

3.0

New players will receive a generous welcome incentive to explore Lucks Casino's titles. On the first deposit, new gamblers will receive a 100% match limit of €200. Immediately after the first deposit (minimum €10), the casino will credit the user’s account with the bonus amount.

If gamblers do not have the minimum deposit amount, the casino will support the no deposit bonus. New users will have the opportunity to receive €5 as a no deposit bonus meaning there is no need to deposit any amount to receive the reward.

Bonus Terms and Requirements

New players will have to meet the wagering requirement of 50x the bonus amount (relatively high compared to competitors). However, the gamblers will still have a chance to win when this requirement is met. Deposits made via Skrill will not be eligible for welcome bonuses. According to the maximum withdrawal limit, Lucks Casino places this number 3x the bonus amount.

Promotions and Bonuses

The casino rewards loyalty through the VIP Room, and gamblers can get great benefits. The prizes are bonuses, special promotions, personal account manager, VIP customer support, etc. To earn points, bettors need to wager on the platform and receive these points at a rate of €16 per point. As usual, the more users bet, the higher the users will climb the VIP ladder.

In addition to the VIP Room, the casino offers several bonuses and promotions up to €500. Promotions include Double Delicious, Midweek Madness, Summer Fun, Bonus Wednesday, Deposit Thursday, and Sunday - Funday.

The Support Team Is Always on Hand

4.0

Lucks Casino's professional customer support team is considered professional and is always ready to help users with any questions. Gamblers have inquiries about account registration, deposits, bonuses, promotions, withdrawals, banking options, etc., the support team is always on hand to answer.

At Lucks Casino, users can chat with agents in real-time throughout the week from 06:00 to 23:00 GMT. Besides, gamblers can email, and the support team will respond on the next business day. Additionally, Lucks Casino's customer support team has compiled a list of FAQs to address any issues users may encounter without contacting the team, helping gamblers save time. 

Tom Barley
Joined: 1 years ago
Restricted
18+, T&C Apply, GambleAware
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Details

Website luckscasino.com
Established 2012
Licenses Malta, United Kingdom
Platforms Mobile Desktop
Softwares
Currencies
Loyalty club
Tournament
Products
Email [email protected]
Live chat
Website language
Support language
Support hour 24/7
Restricted Countries

Game Types

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting