Jackpot City Casino Review

Deposit Minimum deposit: $10 Wagering requirements: 70x bonus
Website: English
All languages (27)
Customer Support: English
All languages (27)
Live chat
United States
Players from United States Not Accepted
Access from United States blocked, VPN forbidden
Bad Online Casino
by CasinoMentor
Very small
Time Payout
Safe Gambling
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Jackpot City Casino Verdict

Through our review of Jackpot City Casino and we found it to be a bad casino and players are not recommended playing here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.


  • Outstanding customer support


  • The wagering requirement is too high

According to our statistical data, Jackpot City Casino has very small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.

Based on all of the information mentioned in this review, Jackpot City Casino is a bad online casino which means you should not deposit and play at. If you have any issues when playing at this casino, you can contact us via our Live chat system. Our support are available 24/7 and ready to support you for free.

Jackpot City Casino Casino Expert Review

Jackpot City Casino

What I like about the Jackpot City Casino are the game selection and customer support. The casino offers a wide variety of games including online slot machines, table games, and many other games. Jackpot City slots are powered by the most famous and leading game providers in the market. Therefore, the game quality at this online casino will be one of the factors that drive you to this gambling portal.

While the games are good, customer support is the other factor on my list. The support team is really friendly and professional. They are available 24 hours a day and 7 days per week, which means you can contact them whenever you are in need. Their support speed in live chat and email form is very competitive compared to other giants in the industry. Another great thing is if you are a fan of mobile casinos, Jackpot City mobile also offers you a live chat function on the mobile version.

Game selection of Jackpot City Casino

While the list of Jackpot City slots is not that extensive when compared to other online casinos such as 888 Casino. There are around 300 online slots ranging from classic games to online jackpot slots that cover every style, from classic reel games to that you can play at this premium online casino. All of them are powered by all leading game providers such as Microgaming

Jackpot City Casino guarantees to bring you the most ultimate gaming experience with excellent graphics, great bonus features including free spins, and plenty of jackpots. 

More than that, if you are a fan of table games, you can try online blackjack or roulette with the most popular variants such as European blackjack or European roulette. Each of these types has a different house edge and hands dealt. Therefore, you should check out this game selection, and find a title to play. 

Exploring Live Dealer Games at Jackpot City

The live games can somehow reflect the perfection of the online casino. In Jackpot City’s case, you can play all table games including Blackjack, Roulette, Baccarat. All of these games are powered by Evolution Gaming

Please enter the game lobby, deposit, and take a seat at the tables. The dealers and other players will be waiting for you right there. 


This wonderful casino also offers you incredible poker variations. The titles are including Deuces Wild or Jokers Wild (Joker Poker). They offer many in-game bonuses such as 10% cashback which can come on offer at some specific seasons. 

Banking Methods

Jackpot City Casino mobile online makes sure that all online transactions are safe by using the latest SSL encryption technology. The SSL will make sure that all transaction information will be protected and no third party can get customer’s information. 

Moreover, there is a plus side to the quality of banking methods of Jackpot City Casino, which is the diversity in number. Players can choose from credit and debit cards, the most popular e-wallets, and prepaid wallets. 

The deposit speed tested is almost instant. After you deposit, your account will be credited by the method you chose. Now let’s explore the withdrawal speed.

To test the withdrawal speed, I decided not to take any bonus from the casino. I tried to avoid the wagering requirement. The speed is a bit slow, since that’s the nature of the withdrawal process for all online casinos, even the leading ones. Each banking method tested is listed below:

  • Visa and debit cards might take up to 4 to 7 days for withdrawals
  • A wire transfer can take up to 7-12 days ( maybe faster depending on the bank) 
  • E-wallets seem to be a preferred choice of mine, as the speed can take up to 48 hours
  • Prepaid cards transactions will also be conducted around 48 hours as well

One thing that I should remind you about is that all transactions are not free. Unfortunately, you will be charged up to a fee of £10 plus 2% of the total payout.

Is Jackpot City Casino Legit?

The first thing that will catch your notice is the professional look and friendly feel. All function buttons are shown at the right spots and easy to find.

When it comes to the licensing of the website, the website is regulated and licensed by the Malta Gaming Authority. More than that, the Jackpot City Casino is certified by eCOGRA. In this review, you will go through different sections that I review for you such as game selection, banking methods, and customer support. Our main aim is to deliver the most trusted online casino review so you can decide yourself to participate in the gambling activities or not. 

Customer Service

Customer support is what matters the most at Jackpot City Casino. The motto of the team is “Be friendly to all customers". The support team is available to assist players 24/7 and from Monday to Sunday. This really means to those who have to travel and change the time zones frequently. 

The speed of the live chat service is wonderful. I started a question and after 3 mins, there was an agent appearing and helping me out.

The email support speed, however, is a bit slower. That is understandable as well because email is not a favorable form. You can not expect anything instant here.

There is an in-depth FAQ section that can answer your general queries regarding banking methods, bonuses and promotions, and so on. My advice to you is to check the FAQs section first before you reach other alternatives.

Jackpot City Bonus

Like most other casinos, Jackpot City Casino also offers a welcome package for players for the first 4 times playing at the casinos. The package worths up to  C$1,600 in total. After you finished the registration step, you will be asked to claim the bonus or not. For your first 4 deposits, you will be asked the same. You do not have to get, you can avoid the bonuses if you do not want to complete the headache wagering requirement. 

Deposit 1: 100% Match Bonus up to C$400

Deposit 2: 100% Match Bonus up to C$400

Deposit 3: 100% Match Bonus up to C$400

Deposit 4: 100% Match Bonus up to C$400

The minimum deposit required for each bonus is C$10, with wagering requirements of 70x, and the offers must be claimed within 7 days after registering a new account.

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Homepage Mobile
Homepage Mobile
Video Poker Mobile
Video Poker Mobile
Video Bingo Mobile
Video Bingo Mobile
The Bounty
The Bounty
Silverback Multiplier Mountain
Silverback Multiplier Mountain
Online Slots Mobile
Online Slots Mobile
Maui Mischief
Maui Mischief
Live Dealer Mobile
Live Dealer Mobile
Eduardo Muthu
Author Guarantor: Eduardo Muthu Last updated: 17 August 2022
Anything incorrect or missing? Let me know

Payment method
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Game providers

All41 Studios
Realistic Games
Slingshot Studios

Available games

Free Slots
Video Poker
Scratch Cards
Live Dealer

Jackpot City Casino bonus codes

On this page, you'll find a list of the latest no deposit bonuses or free spins and first deposit bonuses offered by Jackpot City Casino which are available to players from your country. Also, if you want to see the full bonus list, you just need to click the button down below. However, you should keep in mind that you can't use these offers under the button because they do not accept players from your country.

No bonuses available for players from United States
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Unfortunately, it seems that Jackpot City Casino does not offer any bonuses to players from your country.
Show bonuses not available to players from United States (1)

100% up to $1,600 *Ad United States

Minimum deposit: $10
  • You need to deposit at least $10 to be eligible for this bonus.
Wagering requirements: 70x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 70 times the bonus amount that the casino requires.
  • For example, if you deposit $10 and get a $10 bonus, you will have to wager $700 in total before being allowed to make a withdrawal.
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User reviews

User reviews of Jackpot City Casino

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General information of Jackpot City Casino

On this page, you can find the general information of Jackpot City Casino such as website-supported languages, or its restricted countries. If you are not sure if the casino is the best fit, this tab will guide you to have the best answer!

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Responsible Gambling

Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Self-Exclusion Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Assessment Test
Withdrawal Lock
Self-Exclusion Register Participation
Payment methods

Jackpot City Casino payment methods

The list of payment methods supported by Jackpot City Casino. You can also find other information related to payment methods such as limits and timeframe for each methods for withdrawal requests.

Minimum deposit
Minimum withdrawal
Withdrawal limits
$/€/£10000 per day
Withdrawal pending time
EWallets: 24-48 hours
Card Payments: 2-6 days
Bank Transfers: 3-7 days
Cheques: 14-21 days
Pending Time: 24-48 hours