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Jackpot City Casino

What I like about the Jackpot City Casino are the game selection and customer support. The casino offers a wide variety of games including online slot machines, table games, and many other games. Jackpot City slots are powered by the most famous and leading game providers in the market. Therefore, the game quality at this online casino will be one of the factors that drive you to this gambling portal.

While the games are good, customer support is the other factor on my list. The support team is really friendly and professional. They are available 24 hours a day and 7 days per week, which means you can contact them whenever you are in need. Their support speed in live chat and email form is very competitive compared to other giants in the industry. Another great thing is if you are a fan of mobile casinos, Jackpot City mobile also offers you a live chat function on the mobile version.


  • A good range of casino games
  • Many payment methods available
  • Outstanding customer support


  • The wagering requirement is too high

Is Jackpot City Casino Legit?


The first thing that will catch your notice is the professional look and friendly feel. All function buttons are shown at the right spots and easy to find.

When it comes to the licensing of the website, the website is regulated and licensed by the Malta Gaming Authority. More than that, the Jackpot City Casino is certified by eCOGRA. In this review, you will go through different sections that I review for you such as game selection, banking methods, and customer support. Our main aim is to deliver the most trusted online casino review so you can decide yourself to participate in the gambling activities or not. 

Jackpot City Casino: Homepage Mobile
Homepage Mobile
Jackpot City Casino: Video Poker Mobile
Video Poker Mobile
Jackpot City Casino: Video Bingo Mobile
Video Bingo Mobile
Jackpot City Casino: The Bounty
The Bounty
Jackpot City Casino: Silverback Multiplier Mountain
Silverback Multiplier Mountain
Jackpot City Casino: Promotions
Jackpot City Casino: Online Slots Mobile
Online Slots Mobile
Jackpot City Casino: Maui Mischief
Maui Mischief
Jackpot City Casino: Live Dealer Mobile
Live Dealer Mobile
Jackpot City Casino: Augustus

Game selection of Jackpot City Casino


While the list of Jackpot City slots is not that extensive when compared to other online casinos such as 888 Casino. There are around 300 online slots ranging from classic games to online jackpot slots that cover every style, from classic reel games to that you can play at this premium online casino. All of them are powered by all leading game providers such as Microgaming

Jackpot City Casino guarantees to bring you the most ultimate gaming experience with excellent graphics, great bonus features including free spins, and plenty of jackpots. 

More than that, if you are a fan of table games, you can try online blackjack or roulette with the most popular variants such as European blackjack or European roulette. Each of these types has a different house edge and hands dealt. Therefore, you should check out this game selection, and find a title to play. 

Exploring Live Dealer Games at Jackpot City

The live games can somehow reflect the perfection of the online casino. In Jackpot City’s case, you can play all table games including Blackjack, Roulette, Baccarat. All of these games are powered by Evolution Gaming

Please enter the game lobby, deposit, and take a seat at the tables. The dealers and other players will be waiting for you right there. 


This wonderful casino also offers you incredible poker variations. The titles are including Deuces Wild or Jokers Wild (Joker Poker). They offer many in-game bonuses such as 10% cashback which can come on offer at some specific seasons. 

Banking Methods


Jackpot City Casino mobile online makes sure that all online transactions are safe by using the latest SSL encryption technology. The SSL will make sure that all transaction information will be protected and no third party can get customer’s information. 

Moreover, there is a plus side to the quality of banking methods of Jackpot City Casino, which is the diversity in number. Players can choose from credit and debit cards, the most popular e-wallets, and prepaid wallets. 

The deposit speed tested is almost instant. After you deposit, your account will be credited by the method you chose. Now let’s explore the withdrawal speed.

To test the withdrawal speed, I decided not to take any bonus from the casino. I tried to avoid the wagering requirement. The speed is a bit slow, since that’s the nature of the withdrawal process for all online casinos, even the leading ones. Each banking method tested is listed below:

  • Visa and debit cards might take up to 4 to 7 days for withdrawals
  • A wire transfer can take up to 7-12 days ( maybe faster depending on the bank) 
  • E-wallets seem to be a preferred choice of mine, as the speed can take up to 48 hours
  • Prepaid cards transactions will also be conducted around 48 hours as well

One thing that I should remind you about is that all transactions are not free. Unfortunately, you will be charged up to a fee of £10 plus 2% of the total payout.

Minimum deposit
Minimum withdrawal
Withdrawal limits
$/€/£10000 per day
Withdrawal pending time

EWallets: 24-48 hours

Card Payments: 2-6 days

Bank Transfers: 3-7 days

Cheques: 14-21 days

Pending Time: 24-48 hours

Jackpot City Bonus


Like most other casinos, Jackpot City Casino also offers a welcome package for players for the first 4 times playing at the casinos. The package worths up to  C$1,600 in total. After you finished the registration step, you will be asked to claim the bonus or not. For your first 4 deposits, you will be asked the same. You do not have to get, you can avoid the bonuses if you do not want to complete the headache wagering requirement. 

Deposit 1: 100% Match Bonus up to C$400

Deposit 2: 100% Match Bonus up to C$400

Deposit 3: 100% Match Bonus up to C$400

Deposit 4: 100% Match Bonus up to C$400

The minimum deposit required for each bonus is C$10, with wagering requirements of 70x, and the offers must be claimed within 7 days after registering a new account.

Customer Service


Customer support is what matters the most at Jackpot City Casino. The motto of the team is “Be friendly to all customers". The support team is available to assist players 24/7 and from Monday to Sunday. This really means to those who have to travel and change the time zones frequently. 

The speed of the live chat service is wonderful. I started a question and after 3 mins, there was an agent appearing and helping me out.

The email support speed, however, is a bit slower. That is understandable as well because email is not a favorable form. You can not expect anything instant here.

There is an in-depth FAQ section that can answer your general queries regarding banking methods, bonuses and promotions, and so on. My advice to you is to check the FAQs section first before you reach other alternatives.

Eduardo Ramos
Joined: 1 years ago
Score by Eduardo Ramos
18+, T&C Apply, GambleAware
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Established 1998
Platforms Mobile Desktop
Loyalty club
Email [email protected]
Tel 18008903304
Live chat
Website language
Support language
Support hour 24/7
Restricted Countries

Game Types

Free Slots
Video Poker
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting