Glimmer Casino - Expert Review
Glimmer Casino has received many positive reviews, but there are still some significant downsides. Although it has put a lot of effort into providing an extensive game catalog, we do not appreciate the quality of customer support service when things are resolved for quite a while.
Overall, if you don't mind the support services, this casino is still worth a try as it offers many attractive features and promotions. Let’s see what it has!
Online Game Selection at the Casino
The casino has partnered with many renowned studios to suit all tastes with over 400 popular titles from different vendors like Microgaming, NextGen, Wager Mill, QuickSpin, Thunderkick, etc.
The site makes selection easier by listing slots under tabs like New, Jackpot, Slot, and Casino. Among them, slots are the largest category. In addition, Microgaming provides the most popular titles such as Hitman slot, Jurassic Park slot, Jurassic Park slot, Mermaids Millions slot, exclusive Playboy slot, and more.
In addition, gamblers can also participate in progressive jackpot games to win the jackpot. For example, you can try your luck with titles like The Dark Knight Rises slot, Rainbow Riches slot, Thunderstruck II slot, Immortal Romance slot, etc.
There are also video poker, variations of blackjack, roulette, poker, or baccarat for the table games section. In addition, players can also access a live casino of live baccarat, live blackjack, and live roulette. Therefore, you don't have to leave the house to feel the same excitement as playing at a land-based casino. You can interact with the dealer and play with many other gamblers.
Payment Methods for UK Gamblers
There are many payment options available to cater to UK gamblers such as MasterCard, Visa, Ukash, iDEAL, Neteller, PayPal, MuchBetter, Maestro, etc. Alternatively, players can use the PayPhone service (not available for withdrawals), with a minimum deposit of £10 with a maximum depending on the method.
Withdrawal time will depend on the withdrawal method you use. In general, requests take 1-3 days. Players can cash out from £20. while some are £50, and the maximum per week is £3,000. This is a pretty decent limit for most players' budgets. Also, before cashing out, players must make at least one successful deposit.
The withdrawal fee will depend on the method. If a player chooses a banking method, the cost is the responsibility of the gamblers. As for other ways, generally, when withdrawing, players are subject to a processing fee of £2.50 for a one-time payment. Here are the withdrawal rules for each account type:
- For MGA regulated accounts: The maximum withdrawal amount will be £3,000 per week and £6,000 per month. If the progressive jackpot is won, the winnings can be withdrawn all at once;
- For UKGC regulated accounts: The payment method used to deposit funds must be verified before any withdrawals can be processed.
If the deposit method is not available for withdrawal, players can choose another way and go through the verification steps.
Trustworthy Points and Certificates
The platform is protected by UK law so that it is licensed by the UK Gambling Commission and adheres to strict standards. Besides UKGC, the casino holds another prestigious license issued by the Malta Gaming Authority. Thus, players can rest assured that they are always well protected and participate in wagering with money.
In addition, the casino also has security policies in place to prevent hackers from stealing user data using the latest firewall and encryption technology. Furthermore, the payment services available are all guaranteed to be world-class and secure, so you can be sure that your transactions are being carried out securely.
Terms and Conditions
First of all, Glimmer Casino is for UK gamblers, always reminding them that entertainment is for fun and should not be seen as the primary purpose of making money. Second, upon registration, the platform verifies the ages of all new gamblers to ensure no illegal gambling takes place.
Gamblers may view their activity history to ensure that they do not gamble excessively and have a facility to limit the number of deposits, bets, or losses in the account. Therefore, players showing signs of gambling addiction are always supported and helped.
If a registered player is under 18 years old or shows signs of abnormal gambling, the casino reserves the right to self-destruct or permanently block these accounts.
Website Layout and Mobile Experience
The site's design will make gamblers feel right in a Vegas casino with the glitz and glamor of the theme and visually appealing color scheme. However, everything is laid out quite clearly and not confusingly. The navigation is also easy to get to the game or checkout areas.
Besides, Glimmer's mobile casino works quite well on both Android and iOS operating systems for those who are often on the go. All features are available on tablets or phones without having to open desktops. Therefore, you can discover games quickly by entering the URL into Safari, Google Chrome, etc. You'll always be guaranteed access to the library without compromising the games' quality or chances of winning.
Customer Service Needs to be Improved
There are two ways to contact the customer service team via 24/7 Live chat or Email. My experience with these two support channels has been quite positive despite the long wait time. I appreciate the dedication and professionalism of the staff, and they seem to have been well-trained.
Through Live chat, everything is resolved in 10 - 15 minutes. In contrast, Email is the only method suitable for questions that are not too urgent because the waiting time is more than 24 hours. It's a pity that there is no phone support for user convenience.
In addition, the casino has a helpful FAQ page, which provides information regarding issues that arise within the site.
Diverse Promotion Programs
Most Progress Play casinos offer generous welcome bonuses, including Glimmer casino. The welcome pack for newcomers provides a 100% match up to $100 + 20 Free Spins on the Book of Dead slot. There is only one welcome bonus per new player. You cannot withdraw the bonus as cash but must wager at least 50x to withdraw any winnings from the bonus.
In addition to the welcome package, the casino now has various promotions such as Slots Of Fun Leaderboard, Rocktober Reels, Double Delicious, Cashback Weekends, and more. The promotions offer a lot of perks, including free spins, cashback, etc.
