Perfect Choice for Your Virtual World
After having experienced and considered all the different aspects in Casino Heroes reviews, I think this casino is one of the casinos you must try at least once. It can be said that there are not many casinos capable of offering as diverse and attractive game genres as this grand casino. This casino has a large number of such games that will give you unlimited experience. However, the fact that it only supports four languages makes me feel unsatisfied. The founders of this online casino should find a way to improve their language system.
Besides, the customer support department applies only two methods which include texting online and sending emails. This convenience makes me feel quite uncomfortable, and maybe they should add a phone number to the customer, then everything will be more impeccable.
- Live dealer games are available
- Great selection of game providers
- Nice and modern website
- Live chat support is not available 24/7
- Limited choice of payment methods
Casino Heroes - Your Best Companion
The Casino Heroes was launched in 2014 with the first focus on the Scandinavian countries. It was founded by Georg Westin, who was at the leading edge of providing gamified casinos. As you may not know, a gamified casino is a unique experience that players had never seen before. After nearly ten years of establishment and operation, the name “Casino Heroes” has been popularly known all over the world. With excellent services and a wide range of exciting games, it has succeeded in attracting new players in the casino sector.
This online casino is an affiliate of Hero Gaming Ltd. Hero Gaming Ltd is licensed and regulated in Malta by the Malta Gaming Authority (MGA). Besides, it also offers players many types of games available on its website. Players are entirely assured because these games have been approved and licensed by the MGA.
It is said that this casino always does the best to protect the personal information of its customers. Sometimes there are a few questions appearing on the screen during your playing session. This is the way that this online casino collects information from its users. Thanks to this collected information, they will know how to develop the best services for customers.
After coming to the official homepage of this casino and dragging the website down, you can easily see four listed languages: English, Swedish, Finnish, and Dutch. As can be seen, these four languages are quite familiar to European customers. Thus, for Asian customers, English might probably be the most reasonable choice.
In terms of the currency used in this casino’s transactions, only the Euro is accepted. Despite the limited accepted currencies, its customer support policy is excellent. If you want to deposit non-euro money into your account, the customer supporting staff will help you convert that currency into Euro money. Conversely, when you want to withdraw cash, they will exchange your money back into Euro. The casino also says that they will convert it to your local currency, if possible.
As far as the information is posted on this casino website, no country is prohibited from entering the Casino Heroes site. This is such a plus point of this amazing casino. Besides, this casino is trying to expand on a global scale and offering fun opportunities for players all over the world.
This casino not only impresses you with its name but also the way it designs interfaces for guests. Their interface doesn't have many colors, except for a blue one, which makes many users feel a little monotonous. However, this site contains much necessary and complete information to provide players, especially new members.
You can download the Casino Heroes app from the App Store. Unfortunately for Android users, however, there is no app for you, but users of any device can easily play some Casino Heroes games through its website. In particular, you can try out some games for free when playing on mobile devices, a feature only available on the desktop version if you are not signed in to your account.
Endless Source of Casino Games
Like most other casinos, one of the factors that helps Casino Heroes attract more players is that they offer gamblers a variety of unique and exciting games.
We cannot ignore some outstanding games when coming to this casino, such as Roulette, Blackjack, Table Games, etc. At the bottom of the homepage, there is a section containing the names of the game types. Each game category includes hundreds of other games. Such diversification of game genres helps players to choose and explore freely.
Most popular games in Casino Heroes
Payment Policy: Safety First
To be able to receive payments, the customer will need to provide some information to Casino Heroes which includes identifying information such as name, or the card number you are using. Some cards such as debit cards, credit cards, or e-wallet are all accepted in the Casino Heroes. Besides, you can also pay directly through the banks.
After having your card number, they will store the last four numbers to make transactions more convenient. It takes different processing times to deposit the funds until the money is in your account and to take the money out to get the money out of your account. However, they will usually process these requests within no more than 30 days.
Casino Heroes Bonus
Right on the official home page, you can easily see the promotion icon. The first one is a welcome offer, which is for first-time players. Welcome offer deposits can go up to €100 and as low as €10. Casino Heroes' bonus money can be used in any game but cannot be withdrawn until you have met the wagering requirements. Besides, it also offers players preferential rubies. Ruby is a virtual currency, and you can buy it at Ruby stores in exchange for free spins. Then how to earn Rubies? You will achieve them by playing games here. The more you bet, the more Rubies you will get. Besides, you can also earn Rubies from the game's promotion and on Hero Island by winning Boss Fights and finding treasure bags.
Always With You for 24 Hours
A compliment to Casino Heroes' online services is about the customer support chat box at the screen's right corner. Besides, their staff can solve your issues through direct messages in a short time if these issues are simple. In addition to texting directly on the chatbox, you can also contact the customer service team via email. Besides, there is also a FAQ section, which contains many common questions of users. You can refer to this section before asking questions to the customer service team.
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