CanPlay Casino Review

During our review of the CanPlay Casino, we assign the casino a rating of Poor on our trust index and players should stay away from this casino to avoid scams. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.

According to our statistical data, CanPlay Casino has very small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.

We concluded that CanPlay Casino is a Poor Trust casino that can cause you several severe issues relating to your gambling experience. Therefore, we don't recommend playing at it.

CanPlay Casino Casino Expert Review

Specialized casinos are rare to find, as not many sites can cater to just one specific customer type. They need diversity so that their websites could be enjoyable to as many clients as possible. CanPlay Casino, on the other hand, is doing the exact opposite. 

This is a unique online gambling portal that focuses on Canadian players only, which means that all the residents outside of Canada cannot participate in any financial transactions, betting, or even opening an account at this site. “Canadians Play Casino” seems to be true in this case.

So, what does this Maple-leaves-only site offer? Read my CanPlay Casino review for more information!

Game Collection

The casino features a host of game titles from many software giants like Pragmatic Play, Microgaming, 1x2 Gaming, Iron Dog Studio, etc. With over 700 games to choose from, 500 of which are slots, the fun never ends here!

Let’s go into details about the game sections at CanPlay Online Casino.

Slots

What’s on your mind when coming to this section? Do you want a never-try-before slot? Barnyard Frenzy is a great idea. How about some famous and lucrative titles? Mega Moolah, definitely. Games with the oriental theme? Try out the Six Acrobats, Emperor of the Sea, or Caishen's Gold. Long story short: you voice an idea, CanPlay Casino will provide.

Table Games

You cannot call yourself a Canadian gambler if you haven’t tried out the Blackjack. That’s why the site offers some engaging titles from the top providers, namely the Vegas Strip, Downtown, Atlantic City, Classic, European, and Single Deck Blackjack. May the Aces be with you!

Besides Blackjack, you could try out Roulette, Craps, and Video Poker. The Video Poker selection here is quite large, which is not an everyday thing in the iGaming industry. You could choose between Jacks Or Better, Aces and Eights, Double Double Bonus Poker, Bonus Deuces Wild Poker, Deuces, and Joker Wild.

Live Dealers

This is where your Las Vegas dream come true. You could play with thousands of gamblers from all around the world, right in your house! Most of these games are streamed from Ezugi Studio, a famous live platform provider in the business. All the games are available in HTML5 format so that you can access these titles on both the web browser and on mobile devices.

Banking and Payment Methods

The payment methods offered on the site are a bit lacking compared to other casino pages. The official deposit means are seven, while that of withdrawal are just three.

For depositing, customers could use VISA, MasterCard, Interac, iDebit, InstaDebit, Instant EFT Bank Transfer, and NeoSurf. There is no minimum deposit amount; however, it is best to top up from $10 onward.

For withdrawal, customers can only use iDebit, InstaDebit, or Instant EFT Bank Transfer, which is inefficient for Canadian residents. I suggest that the casino cooperates with more popular payment solution providers for maximum access to its clients. The threshold for withdrawal is $10,000 or any equivalent currencies.

Legality and Trustworthiness

All Canadian-based gambling companies have to comply with strict rules, and so does CanPlay Casino. Its operator, the Abenaki Council of Wolinak, acquired the Kahnawake Gaming Commission’s license in May 2018; hence, players can expect transparent gambling activities here.

Furthermore, the website is integrated with the latest TLS 1.3, X25519, and AES_256_GCM encryption algorithms. It is a good sign that all the customers’ personal data will be protected from fraud and scams.

Mobile Compatibility

The website offers both instant play on the web browser and downloadable app on the Apple Store and the Google Play Store. If you cannot find the app on the store, visit this link for mobile apps: https://www.canplaycasino.com/mobile. All the experiences are essentially the same on both platforms, so please check out the one you prefer. Sign up, login, choose the game you want, and start playing for free or for real money!

Customer Support

This is the place where I do not highly commend. Let’s go for the upside first:

Good Points

All the information is neatly placed on a separate site for easy navigation. There is a button on the top right of the page, which can change the site’s font size and layout or enable full-width setting. Very interesting indeed.

All the FAQs are set up and categorized in independent spots so that players can quickly find the issues that they want to discover. If, by any chance, you cannot find anything that you want, submit a ticket to the support team, and they will respond asap.

Finally, if you do not have spare time, speak to the team directly by sending them messages via Live Chat. Quick - Easy - Effective.

CanPlay has some edges of its own, so how about the downside?

Bad Points

The first thing that I don’t like is the lack of other standard methods such as Phone Call, or Email. I cannot find any way to contact the support besides the ones mentioned above. Sadly, but it’s true.

Another thing that I’m not fond of is the richness of CanPlay’s FAQ section. What’s the point of listing all the methods without mentioning the fees? And how about the processing time of each withdrawal means?

All in all, the casino does offer a nice support service, still, there are some rooms for improvements.

Casino Bonuses and Promotions

The CanPlay Casino bonuses are abundant here; players are greeted with various offers ranging from First Deposit Bonus, Sign Up Bonus, Daily Bonuses, and a chance at the Million Dollar Slot. They are indeed a sight for sore eyes!

First Deposit Bonus

The welcome package is generous, with a total match bonus of up to $750:

• 1st deposit, get a 100% match bonus up to $250
• 2nd deposit, choose from:
  • Deposit $20 get $10 bonus + 10 spins on the Million Dollar Slot
  • Deposit $100 get $75 bonus + 10 spins on the Million Dollar Slot
• 3rd deposit, get a 25% match bonus up to $500

The rollover requirement is 20x for both the deposit and the extra. A minimum $10 deposit is required.

Sign Up Bonus

By registering at the casino, players can receive ten free spins on the Million Dollar Slot and become an instant millionaire!

Daily Bonuses

A brand new opportunity every day! Login to the website on weekdays and weekends and receive a different bonus:

• Monday Spins Reload: Deposit $25 and get 25 spins on the Million Dollar Slot
• Tuesday Bonuses: Get 25% match up to $200 bonus and 20 spins
• Spins Wednesday: Get 25 spins on the slot
• Double Thursday: Deposit $25 and get 10 free spins plus $5 casino bonus
• The Friday 50: Receive 50% match up to $50 bonus
• Slots Saturday: Oops, nothing to see here!
• Sunday: Get 25% match up to $50 bonus