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Warnings! Planet 7 Casino operates without a valid gaming licence! |
Planet 7 Casino, founded in 2011 and operated by Audeo N.V, boasts an extensive RTG slot collection and a robust VIP program that appeals to many online casino enthusiasts across multiple countries. However, the casino operates without a proper gaming license and has garnered a number of negative reviews on Trustpilot. So, proceed with caution if you decide to give Planet 7 Casino online a try.
This review will delve into every aspect of this casino and give the most objective assessment.
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Category |
Details |
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Website Name |
planet7casino.com |
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Launch Year |
2011 |
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Licenses |
None |
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Number of Games |
~200 |
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Types of Games |
Slots, Table Games, Video Poker, Specialty Games |
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Software Providers |
RealTime Gaming (RTG) |
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Welcome Bonus |
$25 Free Chips (No Deposit) 200% Welcome Bonus Various other bonus codes |
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Payment Methods |
Deposits: Cryptocurrencies (BTC, LTC, ETH, USDT), Visa, Mastercard, AMEX, Discover, Changelly Withdrawals: Bitcoin, Bank Wire, Coindraw, Check Transfer |
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Withdraw Time |
0 – 14 business days |
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Currencies Accepted |
USD, BTC, LTC, ETH, USDT |
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Mobile App |
No dedicated app; mobile-optimized website available |
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Support Methods |
Phone, Live Chat, Email |
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Language Support |
English |
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Responsible Gaming |
No dedicated protection tools |
Trustworthiness & Licensing Review
Despite claims of providing a safe environment (highlighted by their GLI Certification and full encryption for transactions), the casino operates without a valid license. Even with these security features, the fact that they operate without a proper license leaves you without the crucial regulatory oversight that can protect you in other areas. In our view, technical security is just one piece of the puzzle.
We also noticed consistently negative reviews on Trustpilot. The casino has received about 100 reviews with an average rating of around 1.3 stars out of 5. Lots of players mentioned issues like slow payouts and unresponsive customer service, which is pretty concerning.
So, if you’re serious about safety and a trustworthy gaming experience, we’d advise you to consider casinos that are not only technically secure but also fully licensed. That way, you get the best of both worlds: a secure system and the added assurance of regulatory protection. Check our top reputable casino!
Game Collection
Planet 7 online casino’s game library isn’t exactly impressive, except when it comes to slots. They feature over 100 slot games powered by RTG including both free-play and real-money options. Beyond that, things thin out quickly.
The table game section is minimal, so traditional table players won’t have a lot to choose from. To top it off, there are no live dealer games available, so if you're looking for that immersive, real-time casino feel, you might end up disappointed.
On the positive side, the game collection page is straightforward and user-friendly. The left-side menu categorizes games into Lobby, Online Slots, Table Games, and more, which ensures easy access to different game types. Games are neatly grouped under sections, making it easy for users to explore trending and new titles. Besides, a simple search bar in the top-right corner further improved navigation by allowing players to find specific titles.
Now, we’ll dive deep into each game type!
Slot Games
It’s clear that their slot games are one of the stronger aspects of the place. With 114 different slot games from RTG, you’ve got plenty of options to explore, although the number is still significantly limited compared to other casinos. You can expect polished visuals and smooth animations, which are typical of RTG’s offerings.
The titles cover many popular themes, and if you're into jackpots, there’s a handful of exciting jackpot slots that could potentially lead to big wins. Titles like "Cash Bandits" (and its sequels, 2 and 3), "Bubble Bubble" series, and "777" provide a wide variety of gameplay styles and mechanics.
What’s also a good feature is the choice between playing for real money or using free-play mode. This allows you to test out games before committing financially, which is a nice touch for those who want to familiarize themselves with the games first.
Table Games
Honestly, table games are not their strong suit. You only get 25 options, mainly just different takes on blackjack and a bit of poker. There are three blackjack variations (Suit ‘Em Up Blackjack, Blackjack + Perfect Pairs, and another Blackjack) along with Tri Card Poker. This limited selection really drags down the overall gaming experience if you're into table games.
On the plus side, their video poker section is much more robust. You’ll find a variety of options like Jacks or Better, Joker Poker, Double Jackpot Poker, and several more that can be played either for fun or for real money. If video poker is your thing, you might still find plenty to keep you entertained.
If you’re looking for a wide range of table game options beyond blackjack and a bit of poker, you might be disappointed here. We’d recommend exploring other casinos if table games are a major part of your gaming experience.
Specialty Games
When it comes to specialty games at Planet 7 casino real money, we’d say it’s pretty much what you'd expect from most online casinos: nothing particularly special, but nothing too bad either. The collection includes a few classic options like Fish Catch, Banana Jones, and Keno, as well as a version of European Roulette. While the selection isn't huge, it gives you some variety to mix things up if you're looking for a break from slots or table games.
That said, it's not exactly a standout section in their offerings. If you're into specialty games, you might be a little underwhelmed by the selection.
Bonuses and Promotions
When it comes to bonuses and promotions, we found that Planet 7 Casino really steps up its game compared to its entire gaming selection. There's a broad mix of deals designed to help you build your bankroll, and here’s a detailed look at what’s on offer:
In evaluating the terms and conditions of Planet 7 Casino’s bonuses, the requirement of a 30x wagering on slots (both bonus and deposit combined) is commonly seen at other casinos, so it isn't excessively high or undesirable. It means that you’ll need to wager your bonus funds plus deposit 30 times before any winnings can be withdrawn.
We find the bonus section at Planet 7 Casino to be one of its stronger features. The range of bonuses, covering no deposit, welcome, daily and VIP bonuses, provides plenty of opportunities for you to grow your bankroll.
The bonus terms, including the wagering requirements, appear to be fair and in line with industry standards. That said, as always, it’s wise to check the fine print to make sure the conditions work for your style of play.
VIP Program
Planet 7 Casino’s VIP Program is a multi-tier system (Mercury, Venus, Earth, Mars, Jupiter) that rewards loyal players with perks like daily free spins, custom bonuses, priority withdrawals, and dedicated hosts.
Each level offers progressively better benefits, such as higher withdrawal limits, bigger match percentages, and larger cashback. Players can either climb the tiers through regular play or pay a significant fee for an instant upgrade.
At the top levels, members enjoy up to 30% weekly cashback, $3,000+ birthday bonuses, and more. Meanwhile, lower tiers still receive perks like daily free spins and deposit bonuses, but with smaller cashback and lower withdrawal caps. Bitcoin bonuses also increase with tier, which benefits crypto users.
If you plan on depositing and playing regularly, the perks can be valuable, especially if you prioritize fast withdrawals and personalized service. However, the program’s appeal ultimately depends on whether the rest of Planet 7 Casino meets your expectations, particularly in terms of licensing, payment speed, and customer support.
Payment Methods
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Feature |
Details |
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Minimum Deposit |
$30 |
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Withdrawal Limits |
$2,500/transaction |
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Payout Time |
0 - 14 days |
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Deposit Methods |
Bitcoin, Litecoin, Ethereum, USDT, Visa, Mastercard, AMEX, Discover, Changelly |
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Withdrawal Methods |
Bitcoin, Bank Wire Transfer, Coindraw, Check Transfer |
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Supported Currencies |
USD, cryptocurrencies |
Banking at Planet 7 Casino is one area where things really fall short.
We found that the site only offers 4 payout options, and the withdrawal process is extremely slow. It takes the casino 5 – 7 days just to approve a payout, and then another week for the funds to actually hit your account, totaling 12 to 14 business days.
This is far behind what you’d expect from e-wallets or even bank transfers at many other casinos, where you might see payouts processed within 24 hours.
For both local and international players, these delays are a major inconvenience. The limited variety of payment methods, combined with the lengthy processing times and frequent complaints about delays or even short-paying customers, makes it difficult to trust that you’ll have timely access to your winnings.
Website Interface
The Planet 7 Casino website interface is fairly standard for an online casino. The layout places a large promotional banner at the top featuring the welcome bonus, followed by a grid of highlighted games. This makes it easy to spot key offers and quickly browse through popular titles.
A navigation bar at the top gives access to sections like “Instant Play,” “Sign Up,” and a drop-down “Menu,” keeping things organized.
Regarding the color scheme, the site uses predominantly dark tones (mainly black), with red and gold accents that create a classic casino feel. Visually, it’s eye-catching without being too cluttered, and the bright game thumbnails stand out well against the darker background.
Regarding page load speed and game loading speed, the site is streamlined enough that it loads smoothly on most modern devices and internet connections. The interface elements aren’t overly heavy, and the promotional banners and game thumbnails are optimized for quick loading.
In general, Planet 7 Casino’s desktop website offers a user-friendly experience, clear navigation, and a familiar casino-style color palette. It’s relatively easy for players to find their way around and enjoy the available games.
Mobile Compatibility
Even though Planet 7 Casino doesn’t offer a dedicated app, its mobile experience is quite solid. The interface on mobile mirrors the desktop version, meaning you get a consistent look and feel whether you’re on an iOS or Android device. Additionally, the page load speed, game load speed, and Planet 7 mobile login process are very similar to what you’d experience on the website.
Customer Support
Planet 7 Casino offers multiple ways to reach customer support around the clock, including:
- Toll-free phone line (+1-844-334-7082)
- 24/7 live chat option
- Email address ([email protected]) that typically replies within 24 hours
On the surface, these channels provide convenient, round-the-clock assistance for players seeking help or information.
However, there is lingering concern about the overall effectiveness of the support team, particularly when it comes to resolving issues stemming from the casino’s payout policies. Some users have reported feeling that representatives are limited in what they can do to truly address or expedite withdrawals.
Player Protection Tools (Responsible Gaming)
The casino does not offer any dedicated responsible gaming features such as deposit limits, self-exclusion options, or time-out periods. Instead, you'll only find a few notes and pieces of advice on their Responsible Gaming page.
While it's always positive to see some guidance provided, the absence of practical tools to help manage gambling habits is a concern. If responsible gambling tools are a priority for you, it might be worthwhile to consider other online casinos that offer a more comprehensive suite of player protection options.
How to Sign up Planet 7 Casino
Follow these simple steps to create your account at Planet 7 Casino:
Step 1: Visit Planet 7 Casino
Step 2: Click on the “Sign Up” tab on the top bar of the home page
Step 3: Complete the registration form
Double-check your information, as it may be used later for identity verification and support.
Step 4: Submit your information
Step 5: Verify your account
Check your email inbox (and spam folder) for a verification email. Follow the instructions provided in the email to verify your account.
Step 6: Access your account with Planet 7 login
After verification, use your Planet 7 Casino login credentials to sign in. Once logged in, update any additional profile details if needed.
Step 7: Complete your profile and deposit
Finally, proceed to make your first deposit and claim any available welcome bonus to start enjoying the games. If you encounter any issues during registration, reach out to customer support via live chat, phone, or email for assistance.
Conclusion & Recommendations
While Planet 7 Casino attracts slot enthusiasts with its extensive RTG game library and appealing VIP rewards, serious concerns cannot be overlooked. The absence of a proper gaming license, combined with sluggish payout processing and limited responsible gaming tools, makes for a risky proposition. Our recommendation is to proceed with caution.
If you value timely withdrawals, robust player protection, and regulatory oversight, it may be wise to consider alternative online casinos that offer these safeguards.
