Explore information on the Department of Curaçao (GC) 2024, the body responsible for regulating online gambling. Discover its functions, methods, and how to lodge a complaint.
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Gaming Curaçao is known for its ease in obtaining an online casino operator license, featuring low annual fees and favorable tax policies. The gambling industry is a significant source of economic revenue here. Notably, Gaming Curacao stands out as one of the four master license holders.
In this article, players can discover more details about Gaming Curacao and gain valuable information for playing at online casinos with this license.
About Gaming Curacao
Gaming Curacao, established in 1998, boasts over two decades of experience in operating, regulating, and developing licensed online casino networks. Beyond providing operating licenses, Gaming Curacao offers hosting services for the servers of these licensed online casinos, ensuring high-speed internet and nearly 100% uptime. Additionally, they provide various company and trust services to help operators legally transition to operating from Curacao.
While Gaming Curacao is proactive in facilitating licensing and operations for online casino operators, the question remains: Is this a trustworthy licensing agency from a player's perspective?
Important Note When Playing at Casinos with Gaming Curacao License?
Players should exercise caution when choosing online casinos licensed by Gaming Curacao for these reasons:
Although the agency has a long history in Curacao, it offers only one type of license (Master License 365/JAZ) for all online casino activities. This one-size-fits-all approach can be problematic due to unclear regulations on important issues such as responsible gambling and insufficient enforcement of responsibilities and anti-money laundering checks.
The agency's homepage lacks public documents detailing rules for operators or players. Despite claims of monitoring license holders and taking necessary actions against fraudulent or unethical operators through independent audits, there is no clear way to verify the extent to which these processes are implemented.
There are many safe and reputable online casinos licensed by Gaming Curacao. The agency's low tax and fee policies allow these casinos to offer numerous promotions, gifts, and a diverse range of games to players.
So, how can you choose the right and safe online casinos licensed by Gaming Curacao?
How to Verifying the Authenticity of a Casino's License
On Gaming Curacao's homepage, there isn't a specific list of online casinos licensed by this agency. However, Gaming Curacao offers an easy verification method. Each licensed casino page features the Gaming Curacao logo seal with a green check mark, allowing users to confirm the casino's licensing status.
Gaming Curacao verifies licenses with a logo seal introduced in 2013
As the seal was introduced during September 2013, existing licensees have until 31 December 2013 to display it on their websites.
While this method verifies the license, players can also check a casino's reputation through Casinomentor's search filter. Casinomentor provides detailed rankings and reviews of online casinos, offering players unbiased information to help them find the best benefits and promotions.
Casinomentor offers unbiased reviews and rankings of online casinos
How to Submit a Complaint
Gaming Curacao advises players to attempt resolving their issues directly with the online casino operator before seeking further assistance. Consequently, the website does not provide a specific method for reporting complaints directly to Gaming Curacao.
To get in touch with Gaming Curacao, players should:
Step 1: Visit the homepage at: https://www.gaming-curacao.com/#section-contact
Step 2: Scroll to the bottom of the website.
Step 3: Fill out the contact form available there.
While this is not the formal process for filing a complaint, contacting Gaming Curacao through the form can provide players with more detailed instructions on the subsequent steps for submitting a complaint.
Contact Information
Players can also choose to contact Gaming Curacao through the following other methods:
Ultimately, players, regardless of the licensing unit they choose, should carefully review feedback related to that casino. More popular licenses are often easier to obtain, which can bring both advantages and potential pitfalls. Be a smart player: seek out reliable sources for information on licenses and online casinos. Remember, you can always visit CasinoMentor for accurate and objective updated information.