YoCasino is licensed by the Dirección General de Ordenación del Juego (DGOJ) for the Spanish market and offers a rare app on Google Play. However, concerns about game transparency, misleading bonuses, and poor customer service raise questions about its reliability. Let’s dive in to see if it’s a safe choice for gambling.
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Category |
Details |
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Established |
2012 |
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Owner |
Bingosoft PLC |
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License |
Dirección General de Ordenación del Juego (DGOJ) |
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Languages Supported |
Spanish |
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Customer Support Languages |
Spanish |
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Welcome Bonus |
100% up to 100€ |
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Game Selection |
over 1,000 games |
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Game Types |
Slots, Blackjack, Roulette, Bingo, Video Bingo, Live Casino |
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Featured Game Provider |
15 game providers |
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Payment Methods |
Visa, MasterCard, PayPal, Bizum, Apple Pay, Paysafecard |
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Withdrawal Speed |
1 to 5 business days |
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Currencies Supported |
Euro (€) |
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Withdrawal Limits |
Up to 30,000€ per day Up to 50,000€ per week Up to 100,000€ per month |
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Customer Support |
Email: [[email protected]] Phone: 930 477 561 Chat live |
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Player Protection Policy |
Age restrictions, self-exclusion, and play time control tools |
Trustworthiness & Licensing Overview
YoCasino is licensed by the DGOJ, a reputable licensing agency in the Spanish gambling industry. With this license, players can rest assured that YoCasino is not an illegal casino. Players are protected by clear rights, including the right to complain, betting limits, account closure, and anti-addiction support.
All promotional activities, payments, and game operations comply with Spanish government regulations, thereby minimizing the risk of fraud.
Player reviews on some platforms are mixed. On Trustpilot, this casino has received a rating of 4.1/5 stars based on reviews from 220 players. Overall, this number of reviews is neither too large nor too small, indicating that YoCasino is still a casino worth considering.
However, for international players or those seeking a modern, global experience, YoCasino may be somewhat limited.
Game Collection: Over 1000 games
At YoCasino, you will experience a game collection of more than 1000 games from 15 reputable game providers, such as NetEnt, Microgaming, Playtech, Pragmatic Play, and others. Yocasino's slot game store is suitable for casual players in Europe, but may not be as appealing to those who prefer diverse gaming experiences.
Slot Game
YoCasino offers over 100+ game titles in its slot section. The number of slot games is quite limited, with basic themes that may be suitable for common players in Europe. However, it is not suitable for those who like diverse experiences.
YoCasino operates under the strict control of the Spanish government, with stringent regulations governing online game content. Only slots approved by the competent authority (DGOJ) are permitted to be provided to players. Therefore, legal casinos like YoCasino can only offer a list of verified slots, resulting in a limited selection of games.
Many of YoCasino's slot games have RTPs higher than 96%, such as White Rabbit (97.72%), Wolfpack Pays (97.75%), Mega Joker (NetEnt) (99%) and Who Spun It? (Betsoft) 97.64%...
YoCasino lacks a demo mode, requiring real money deposits to play. Its basic filtering tools only allow searches by provider or game features, with no options for RTP or volatility, limiting strategic game selection.
Table Game
YoCasino offers a minimal selection of table games, consisting only of blackjack and roulette, so if you are a fan of table casino games, YoCasino is not the place to be.
Live Casino
YoCasino's game collection is carefully selected and strictly controlled by DGOJ. In the Live Casino section, they have only 12-20 tables, mainly featuring roulette and high-end blackjack, with no Video Poker or Baccarat available.
The highlight of the Live Casino section at YoCasino is the high-quality games from reputable suppliers, including Evolution Gaming and Pragmatic Play. However, the limited number of game tables they lack baccarat, poker, or live keno tables, leading experienced players to feel bored.
Specialty Games
YoCasino offers a variety of special game genres that bring diverse experiences to players, including:
- 25 Video Bingo games and 7 classic Bingo games invested quite carefully by Yocasnio with a separate bingo page.
- 100 jackpots with many famous game titles, Mega Moolah, Atlantean Treasures, and Treasure Nile, with the chance to win big prizes.
- Slingo is a unique game created by YoCasino, a combination of slots and Bingo.
It is a rich virtual game for those who love sports such as horse racing and football.
With strict regulations on casino games in Spain, YoCasino offers a limited game library, which does not provide a rich gaming experience for players. However, the games they offer are quite carefully selected in terms of graphics quality and fairness.
Bonuses and Promotions
YoCasino offers a limited number of bonus options for players, primarily including a first deposit bonus, free spins, and daily bonuses for existing players.
Welcome Bonus
YoCasino offers new players a 100% welcome bonus on their first deposit of up to €200 and 20 free spins on Wolf Gold with code 1YC. The bonus value is relatively low compared to those of many other major casinos. They also offer relatively high wagering requirements that make many bettors hesitant, specifically:
- High wagering requirement: Players must wager 50x their first deposit, much higher than the average 30-35x at other casinos.
- Short validity period: The bonus is valid for only 7 days, requiring frequent play and multiple bets within a limited time.
- Game contribution rates: Slots and Video Bingo contribute 100% to the wagering requirement, while Roulette, Live Roulette, and Blackjack contribute only 10%.
These conditions make it challenging for casual players to benefit from the bonus, as withdrawing winnings is difficult. The bonus is better suited for high rollers who play consistently.
Daily Promotions
YoCasino currently offers a daily bonus system in the form of “daily missions,” which include rewards such as cash (typically €5 – €10) and free spins.
Players must fulfill requirements, such as depositing with a code or playing specified slot games, to receive the bonus. However, to be eligible, the account must have been registered for at least 30 days and verified.
Each bonus comes with a 7-day and x30 wagering requirement, with a maximum wagering limit of €5 per spin. Additionally, free spins are not cumulative but must be used within the day.
Who is this bonus suitable for?
- Suitable for loyal players who log in frequently.
- It's not ideal if you are a new player or rarely online.
VIP and Loyalty Program
YoCasino offers a VIP Club program; however, the details of this program are not fully disclosed in the available sources. However, if you become a VIP Club member at YoCasino, you will receive benefits such as:
- Higher cashback rates.
- Exclusive promotions.
- Dedicated VIP support.
However, there is currently no specific information on how to join or the levels of this program. If you would like to learn more, you can contact YoCasino directly through their support channels, such as email or online chat, to obtain the most accurate and up-to-date information.
The lack of transparency in providing VIP membership conditions and benefits will hinder and disadvantage long-time players and big players.
Payment Methods
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Information |
Detail |
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Deposit methods |
PayPal, Visa/Mastercard, Trustly, Maestro, Paysafecard, Direct Bank Transfer, Bizum, Apple Pay, Google Pay, SEPA |
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Withdrawal methods |
Visa/MasterCard, PayPal, SEPA Transfer |
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Accepted currencies |
Euro (EUR) |
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Min deposit |
€20 |
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Min Withdrawal |
€10 |
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Fee |
Free |
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Max withdrawal |
Up to 30,000€ per day Up to 50,000€ per week Up to 100,000€ per month |
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Payout processing times |
1 - 5 business days |
YoCasino payment and security overview
- Withdrawal speed: While not as fast as some larger casinos, YoCasino offers competitive withdrawal times with no fees.
- KYC process:
- Complete your Know Your Customer (KYC) verification early to avoid delays.
- Ensure your verification details are accurate and review betting terms to qualify for withdrawals.
- Security: YoCasino uses SSL encryption to protect financial data, ensuring player safety.
- Community feedback: Players appreciate the platform’s transparency and stability.
In short, if you are looking for a platform with stable payments, no fees, decent speeds, and high security, YoCasino is a reasonable choice. However, if you prioritize instant withdrawals, this casino may be worth considering further.
Website interface and Mobile Compatibility
Yocasino's web interface is friendly and easy to use, even for beginners. The web configuration is robust; switching tabs is seamless, with no delay, even on mobile.
However, upon a deeper exploration of the casino's functions, Yocasino still has many limitations. Currently, they only provide basic filters and a sorting toolbar at the bottom of the page, which requires players to spend more time switching categories. Yocasino lacks advanced search filters to help players find their favorite games.
YoCasino does not have a separate application for mobile devices, but players can still enjoy the game smoothly on various screen sizes. Overall, the mobile application lacks significant functionality, but it needs to incorporate more advanced filters for both mobile and desktop platforms.
Customer Support
Players who need help can seek support from the 3 channels the casino offers:
- Phone support (930 477 561) is a big plus, available from 8:00 a.m. to 12:00 p.m. (local time). It’s great for solving urgent issues quickly, though you might face delays during busy times.
- Email support [[email protected]] is reliable and responds fairly quickly, especially for payment or withdrawal issues. If you have trouble with account verification or slow withdrawals, email is a good option to get help.
- Live chat is convenient for real-time assistance, though its effectiveness depends on the issue.
Overall, YoCasino’s customer support is helpful and responsive. While there are occasional delays during verification or withdrawals, these are rare and don’t affect the overall quality of service.
Responsible Gaming Tools
Yocasino offers players support tools, including:
- Self-Exclusion
- Cooling-Off periods
- Deposit and Betting Limits
- Self-Assessment Features.
However, they still lack some essential tools, such as Loss Limits or Real-Time Notifications, so that players can accurately assess their betting activities by checking their betting history.
Although the tools are pretty comprehensive, there are only a few missing features; hopefully, the casino will add them to enhance the effectiveness of monitoring players' gambling. You also need to be a responsible gambler, manage your behavior effectively, and avoid relying too heavily on tools.
Conclusion and Recommendations
YoCasino is a safe and reliable platform, backed by a DGOJ license and positive feedback on its secure payments and no withdrawal fees. It’s a great fit for new players who value security and simplicity. However, with its limited game selection and strict betting requirements, it might not be the best choice for experienced players looking for variety and easier withdrawals.
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