VegaDream casino review was completed on January 22nd, 2022. All comments and critiques are objectives, not intended to attack any organization.
Even though it's recently launched, we won't be in a hurry to deny the efforts the VegaDream site brings to players. For example, you will be guaranteed entertainment with a diverse library of games and multiple payment methods supported.
However, the downside is that the deposit and withdrawal limit that the casino put in place is unacceptable. Especially after submitting queries regarding these issues, we waited for a long time to get a reply.
Diverse Casino Games
The casino has partnered with many leading software providers, including BetSoft, Evolution, ELK Studios, iSoftBet, Microgaming, NetEnt, Thunderkick, Yggdrasil, NoLimit City, One Touch, and more.
The game library has over 3,000 titles, with slot machines making up the majority. You can filter by provider, jackpots, bonus buys, volatility, and other features if you don't know which game to choose.
Especially, suppose you want to get jackpot prizes. In that case, you should try the jackpot section with outstanding titles such as Mega Moolah Goddess slot, Divine Fortune slot, Bonanza Megaways slot, Gonzo's Quest slot, etc., to see how lucky you are.
Also, for an authentic experience, check out the live casino lobby with exciting tables like Three-Card Poker, Blackjack Party, etc., to interact with professional dealers. Best of all, every live game is streamed in HD and accessible from any device.
However, it is a pity that none of the games support the demo version. Therefore, players must bet with real money to try them out.
Support Payment Methods and High Withdrawal Limits
Note: Gambling responsibly using self-earned money. This is the best way to avoid falling into the bad debt trap.
VegaDream casino does not charge a deposit processing fee, and all transactions will be processed through Gammix. Also, it should be noted that the operator can process withdrawals within two business days of the request and no earlier than when players provide all required due diligence documents.
In addition, the casino also reserves the right to use additional procedures and means for identity verification when depositing to a player's account.
The minimum deposit amount is €10. For withdrawals, the supported methods are similar to the deposit, including Visa, Mastercard, Zimpler, Paysafecard, Klarna, Neteller, Skrill, ecoPayz, Astropay, Trustly, etc. However, the available methods may vary depending on the country of residence.
Withdrawal completion time may vary depending on circumstances, but withdrawal attempts will be approved or denied within two days.
If you want to withdraw winnings worth €20,000 or more, the operator reserves the right to split the payment amount into installments.
The maximum amount that can be withdrawn per week is €5,000 or €20,000 per month. Also, the minimum amount of cash out to be processed worldwide outside the European Union via Bank Transfer is €250. For transactions within the European Union, the minimum withdrawal amount to be processed by Bank Transfer is €30.
Why Should You Think Carefully Before Playing?
VegaDream casino was launched in 2021 and is operated by Gammix Ltd. The first impression upon learning about the platform is that it offers over 3,000 multi-genre betting games that can be played on any device with quality and innovative graphics.
However, many downsides need improvement, such as the casino does not provide diverse promotions, which can be disappointing for current players. Furthermore, you will not be happy when having fun at a poor-quality support platform.
Trustworthy and License
You will be amazed to know that despite being new to the iGaming market, the casino has received permission from the Malta Gaming Authority (MGA), a highly respected and authoritative licensing body in the industry.
Furthermore, the platform also offers a valid 128-bit SSL certificate, which encrypts data with high security. As a result, the operator cannot interfere with the transactions, and all information is passed through secure servers.
Unfair Terms and Conditions
We encourage you to carefully read the T&Cs as there are quite a few rules that we believe could be detrimental.
First, the operator has relatively high deposit and withdrawal limits compared to other casinos, €10 and €30 respectively. Therefore, this will be a controversial limit for players with a modest budget.
At the same time, the monthly withdrawal limit is also set at a relatively low level of €20,000/month. Therefore, if you win more than this limit, the money will be divided equally to pay in installments.
Bright Layout and Mobile Gambling
The website features glittering images depicting the betting scene at a real Vegas casino. Graphics are also classic with orange accents, giving it an elegant but sharp feel.
In addition, the layout is also very subtle when everything is neatly arranged, making it easy for players to navigate to the pages without wasting much time.
Unfortunately, the platform does not provide a specialized application. However, this is not a big deal because you can bet right on your mobile devices through the browser. Of course, all the features are the same as on the desktop, only the number of games will be less.
Poor Customer Service
During our experience, we realized that the casino's customer service needs to be improved. There are two ways to get support, including live chat and contact form. Although live chat is open 24/7, it takes a long time for us to receive the desired answers.
Meanwhile, after submitting inquiries via the contact form, we received a response from the agents in 5 days, a rather disappointing wait period.
Lack of Promotions for Existing Users
The casino does not offer many offers, but the welcome package is generous, up to €1,650 + 300 Cash spins after the first three deposits, specifically:
- First Deposit: 100% match from €20 - €550 + up to 100 Cash spins;
- Second Deposit: 200% match from €20 - €250 + up to 100 Cash spins;
- Third Deposit: 300% match from €20 - €200 + up to 100 Cash spins.
The qualifying deposit amount to claim the bonus is €20, but to receive the maximum number of free spins, newbies must deposit over €100 per spin; otherwise, a deposit between €20 and €50 yields only 35 FS. Meanwhile, a top-up of between € 50.01 - € 100 will add extra 70 FS. So, to get the full bonus on your first deposit, you must wager along with the winnings from the 30x spins.
On the second deposit, you must wager any profit earned from the bonus and fulfill the requirement of 25x. Finally, regarding the third deposit, you must fulfill the wagering requirements of 20x.
The welcome package will be valid for 30 days from the day you claim, and the maximum bet amount is capped at €4.
Besides the welcome bonus, current players can participate in daily and weekly Drop and Win tournaments, which give you a chance to win a share of the €3,000,000 total prize pool.
