Spin Up Casino is quite a good casino. When compared to other online casinos, Spin Up is high on our list for its generous welcome package, secure payment options, great VIP program, and a huge selection of quality games.
But I do not appreciate the customer support of this casino very much, I have had a frustrating experience, and I have made it clear in a paragraph below.
Online casino is worth playing if you are interested in video slots from the best providers, a variety of payment methods, great welcome and deposit bonus packages. But you are the player who cares about the friendly customer support, this casino isn’t for you.
- Mobile-friendly design
- Accept multiple currencies
- Offers all the most popular payment options
- Player must register to use support
Spin Up Casino Login
This casino was established in 2019, the owner is Alpha Interactive Solutions N.V. Casinos.
The casino might not be as big as such, but it sure is promising. It has a government of Curacao license that proves it is approved and safe to play.
Spin Up Casino restricted countries such as: United States, Turkey, Israel, Singapore.
The Spin Up Casino App is available for both the Android and iOS devices. So, all the iPhones, iPads, Android Smartphones, and tablets are covered.
SpinUp casino is powered by software providers like NextGen Gaming, Betsoft, Wazdan, Booming Games, NetEnt, and Playson.
The majority of games at Spin Up Casino are Slot. There are the famous top video slots from best providers: BigTime Gaming, Penny Fruit, Fat Cat, Mummy..
The game selection
The game offers multiple classic 3-reel slots, 5-reel slots with multiple paylines and many special features which add up to large money bonuses and free spins.
Table games are shown across various subcategories. For roulette the online casino has seven options covering European and American versions. Other table games come in the form of Caribbean stud poker, casino hold'em poker, three-card poker, and baccarat.
SpinUp online gaming platform will not disappoint you. There are 33 interesting games including blackjack, poker and many other ones to keep you interested for a long time. The most appealing examples are Casino Hold ‘Em, Fortune VIP, and Auto Roulette.
Most popular games in SpinUp Casino
Some of the banking options available include Visa, MasterCard, Trustly, Skrill, Qiwi Wallet, Payz, Neteller, Cashlib, Bitcoin, eps, SOFORT Banking, HuchBetter, GiroPay, and more.
It wouldn’t be fair to wrap it up and specify a general waiting time of all the banking methods.
Some will take longer than others. For instance, bank transfers and credit/debit cards take between 3 to 10 days, while eWallets take between 0 to 24 hours. Some of the eWallet transactions happen instantly. Therefore, you can make withdrawals on weekends through eWallets.
The casino has a payout percentage of around 96%. Also, it has a cashout limit of £5,000.
EWallets: 24-72 hours
Bitcoin Wallet: Up to 24 hours
Card Payments: 10 days
Bank Transfers: 5 days
Pending Time: 0-5 days
Bonus and Promotions
Spin Up Casino offers a huge reward for the first deposit. If you have a Spin Up casino no deposit bonus,don’t worry. Whether you decide to make a low deposit or you chose to go high, 300% as much as £1000 + 100 extra spins on The Book of Dead is a great deal.
Even more, there are another 100 extra spins to spin you up your first casino experience.Beside, you need to login Spin Up, and play casino without Spin Up casino bonus code.
Also, Spin Up Casino offers another massive second deposit bonus. This welcome package offers every new member the chance to Spin Up their earnings by a massive 200%. 200% bonus cash up to £1000 plus 50 extra spins.
The VIP club is divided into four tiers:
The transition from silver to gold requires between £5000 to £15000. Likewise, moving from the gold level to platinum needs a massive £15001 to £25000. The final step in the VIP club requires that such a player must spend over £25001. You get benefits such as:
- Access to first class customer service
- Customized promotions and offers for your birthday and anniversary
- Higher deposit limits
- Higher withdrawal limits and faster cashout
- 20% more in points conversion
- Lots of other rewarding perks
Not Friendly customer service
The Customer Service of Spin Up casino is excellent. Spin Up Casino first provides an FAQ section. Every player is advised to check out the FAQ section before contacting support. The support team can be reached via the following channels:
- Telephone: +35725030456
- Email: [email protected]
- Live Chat
The live chat and email are open to players 24/7. However, the telephone lines are only open during working hours. This is usually between 09:00 to 22:00 GMT.
I had a bit of trouble withdrawing the bonus so I called directly at 22:00 and got a response from the support staff. However, the employee's supportive attitude was really irritable and asked me to call back tomorrow because the working time is running out. Tomorrow morning I called back and got helpful assistance from another staff member, and quickly got the money. Despite receiving timely assistance, I would not appreciate this casino's customer support service.
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