Expert Verdict
The article was written on November 7, 2021. All information we bring is objective and fair.
Simba Games Casino is a reputable and safe platform for entertainment. Since its launch, the site has brought quality services to its customers.
First of all, we appreciate the fair T&Cs it offers players, and the support service does a great job at what it targets. However, the only downside is that the welcome bonus is not so generous compared to other platforms. At the same time, the casino has received some complaints about the relatively slow withdrawal processing.
Diverse Slot Games
The library catalog is quite impressive, with more than +1,200 titles provided by reputable studios such as NetEnt, Microgaming, WMS, NextGen Gaming, etc. Therefore, players will always be guaranteed entertainment at a professional and high-quality platform. Moreover, the game library is often updated, so there will always be something new to have fun.
Slots make up the majority, with hundreds of categories to choose from. Therefore, it is challenging to choose which title is the best. However, for new bettors, you can try the Rainbow Riches slot, Starburst slot, etc.
In addition, there are many exciting and dramatic titles such as Gonzo's Quest slot, Book of Dead slot, Treasure Mine slot, Rainbow Riches slot, and more. Furthermore, for jackpot prizes, you can try out the Arabian Nights slot, Mega Moolah slot, Mega Fortune slot, etc.
The range of table games is not as diverse as slots. Even so, the casino still offers classic tables with variations of Roulette and Blackjack. However, if this category is your thing, it probably won't suffice.
The live dealer games are not so spectacular, but the titles are in high-quality HD resolution. At the same time, you can interact with a friendly dealer. If you are interested in live chat with other players, you can try Live Blackjack, Live Roulette, Live Baccarat, Sic bo, etc. However, again the choice is not so diverse.
Banking Methods and Withdrawal Terms
Besides the basic methods, it is nice to see that Simba Games casino supports payment via Paypal. Moreover, we were also surprised that the casino has many safe and secure methods for the payment process. Therefore, you are free to choose what suits your needs.
It should be noted that you have to go through KYC when making a deposit. Failure to comply may result in the account being suspended until verification is complete. You can then make a minimum deposit of £10, and it will be processed instantly.
Withdrawal Methods
Withdrawals will be processed for the real money account, and it has to be made at least one successful deposit. In addition, withdrawals will only be returned to the same method used to deposit funds.
The maximum win that can be withdrawn is €10,000 every 30 days. All other winnings will be paid in monthly installments of €10,000 every 30 days, and the maximum withdrawal amount per transaction is €5,000.
For winnings of €5,000 or more or winning the jackpot, it can take a long time to process the claim.
Any withdrawal payment is subject to a surcharge, specifically:
- Bank transfer - €10 (over €500 free). Processing from 2 to 7 working days;
- Visa, Maestro, Switch, Solo - Free. Processing from 2 to 7 working days;
- EcoPayz, Skrill, Neteller, PaySafeCard - Free. Processed in 24 hours.
Highlights of the Casino
Simba Games casino was launched in 2014 by PrimeGaming. This is the company that is famous for managing other famous website casinos like Prime Casino, Megacasino, etc. With a wealth of experience, Simba Games casino is also packed with the best technology to provide an exciting environment that can make bettors scream, as far as it declares.
Safe and Reputable Platform to Gamble
When reviewing online casinos, we always place a high value on security and reliability. As for the Simba Games platform, it can be affirmed that you do not need to worry when betting here because it is regulated and licensed by the Malta Gaming Authority. Thus, you will always be protected in the highest possible way.
Furthermore, the casino claims to take data security very seriously. Therefore, it uses industry-standard 128-bit SSL encryption technology, meaning that banking transactions or users' information are protected from outside parties.
At the same time, the platform also uses a Random Number Generator (RNG) which is continuously tested to ensure that bettors are always treated fairly. In addition, it is also certified by iTech Labs.
On top of that, for responsible gambling, casinos allow deposit limits, play restrictions, self-exclusion or will proactively contact users who show signs of gambling addiction. Also, the site is affiliated with third-party responsible gambling agencies such as GamCare, Gamblers Anonymous, and the Gambling Therapy Helpline.
Quite UnFair Terms and Conditions
The T&C rating is also a metric to describe a casino's reliability, fairness, and quality. After watching this section, here are a few things to keep in mind before depositing with real money.
For inactive accounts for 180 days, the casino will charge a £5 management fee per month. If the balance is less than £5, the entire amount will be deleted, and the balance will be zero.
In addition, if you deposit and withdraw multiple times without placing an adequate stake, or put all low or very low-risk bets, the casino also reserves the right to pass on the account without prior notice. One term that we could not tolerate is the casino said that they have the right to remove all funds (or not pay the incorrectly displayed amount) from the Account that was incorrectly credited as well as any winnings subsequently won by using the incorrectly credited funds. The casino might use it as an excuse to not pay for the big winner.
Furthermore, while regulated and legal in many countries, there is still a list of restricted countries, including Australia, Belgium, Cyprus, Denmark, France, Italy, Spain, Sweden, the UK, and America. Therefore, make sure you are in a regulated country, or else there won't be any legal protection if the site behaves unfairly.
Web Design and Mobile Gambling
As the name suggests, the Lion King Simba is the site's mascot, making players a bit reminiscent of the famous Disney animated movie. All in all, things are a pretty cool design with the welcome bonus banner animated. The color scheme is also quite pleasant without causing eye strain if played for a long time.
The navigation is easy to use with a well-organized layout. Furthermore, the "Personal" area allows users to access settings such as preferred currency, limits, and more. This feature makes it easy for players to control their accounts. There is also a quick button to view current offers, bonuses and make a fast deposit.
You do not need to download any application because entertainment through the browser is entirely enough. However, the number of games is quite limited compared to desktop.
Helpful Customer Support
Customer support service is quite good through two channels of Live Chat and Email. If you run into any problems, you can access the 24/7 Support section, where there are helpful and detailed FAQs that can save you time before waiting for support from your dealer.
For Live chat, the casino representatives work from 06:00-00:00 GMT, and as the casino says, any issues will be resolved smoothly. This is true because we have had experiences with agents. All questions were answered very quickly and helpfully. We also appreciate the professionalism of the support team.
For Email, although the waiting time can take up to 24 hours, it is suitable for complex issues that need time to resolve. In general, everything supported through this channel is also relatively smooth.
Promotions Lack of Generosity
New members will get a 100% welcome bonus of up to £50. This bonus package is not so attractive compared to other platforms. However, we still evaluate the T&Cs to see if it is reasonable.
To claim the bonus, newcomers need to deposit a minimum of £20. Also, the maximum amount that can be claimed is £50 (regardless of how much is deposited).
Moreover, any bets made with the bonus may not be more than 10% of the player's prize. Therefore, if you claim the full £50, your maximum bet could be as little as £5. Also, a 35x bet is required before you attempt to withdraw any winnings.
In short, this is not one of the best bonuses in terms of the amount or terms attached. Therefore, you can take a closer look before wagering with real cash.
Besides the welcome offer, the casino also has daily and tournament selections that give away a lot of prizes like free spins, wild special offers, the chance to participate in thrilling tournaments, etc.
