Shangri La Live Verdict
During our review of the Shangri La Live and we found it to be a very bad casino and players should stay away from this casino to avoid scams. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.
- Live chat support is available 24/7
- Live chat support is available in many languages
According to our statistical data, Shangri La Live has very small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.
We concluded that Shangri La Live is a very bad casino that can cause you several severe issues relating to your gambling experience. Therefore, we don't recommend playing at it.
Shangri La Live Casino Expert Review
Shangri La Live casino review was completed on December 15th, 2021. Experts have spent a lot of time researching and experiencing before concluding.
Shangri La Live is an entirely reliable and fun platform to experience. Players will be guaranteed entertainment at a safe casino with top-quality service. Especially sports events are updated regularly with competitive odds to benefit the punters well. Moreover, the available payment methods ensure high security with a reasonable withdrawal time.
+1,000 Casino Games
Slots occupy most with many variations and various features, ensuring that Gamblers will have a great time exploring different titles. For example, you can try luck and experience Fruit Mania Deluxe Slot, Thunder Reels Slot, Fruits of Nile Slot, and more.
Besides, if you want to enjoy the more advanced betting combining unique symbols, bonus features, and many different ways to win, don't ignore the titles like Starburst Slot, Park Jura Slot, Magic of the Ring Deluxe Slot, Wild Hunter Slot, and more.
Although the game catalog on the table does not provide various options, some classic titles can bring excitement.
For example, you can enjoy the fun in roulette variants like Premier Roulette, European Roulette, Roulette with Track, etc. The variations of Baccarat and Poker are also available to try, like a good 3D Baccarat Casino Hold'em.
Don't miss the excitement in the Live Casino category. You will find some live dealer games provided by some of the best software providers in the iGaming market.
If Roulette, Blackjack, Poker, or Baccarat are your interests, you can participate in different table games with professional dealers. Therefore, you can enjoy the true experience without leaving your house.
Some exciting games that you can try include Speed Roulette, Live Blackjack, Live Poker, Live Baccarat, Ruletka, Money Wheel, etc.
Join Diverse Sports Markets with Competitive Odds
Sportsbooks provide many events to participate in popular sports such as football, tennis, volleyball, basketball, rugby, and more. In addition, there are special events such as hounds, water balls, darts, etc.
It doesn't stop there! Real-life sports are also available in the esports section such as FIFA, DotA 2, CS: Go, LOL, Overwatch, etc. Therefore, players can expect moments at Shangri La Live casino.
For different types of bets available, punters can choose single bets, multi-bets, and system betting. In general, the casino odds are pretty favorable compared to other platforms.
The casino is quite outstanding indirect betting because it provides 25,000 events per month when the main tournaments occur. In addition, direct betting rates are pretty sharp. Moreover, punters can find many direct betting options for major matches and receive updates right on the website.
Safe and Efficient Payment Methods
Note: There are many ways to deposit when gambling and our sincere advice is you should stay away from credit cards. Many online casinos have rejected transactions through this method because many gamblers have fallen into debt traps and cannot pay.
When it comes to payment, Shangri La Live casino provides secured solutions. However, it should be noted that the casino only accepts payment via EUR.
The minimum deposit is €20, and the maximum amount is €100,000. Although the casino does not charge handling for a top-up, you should check with the bank or payment service provider to see if they charge it.
For cashing out, you can send a request at any time after being fully verified, and the maximum withdrawal amount per week is €10,000. At the same time, the withdrawal time will depend on each method, specifically:
- Credit / Debit Card: 4 to 5 working days;
- E-wallets: 24 hours.
- Bank transfer: 4 to 5 working days.
There is no handling fee for the withdrawal, but you should check with the card provider or payment service provider. In addition, it should be noted that withdrawal through the bank transfer must bear the processing fee of up to €35.
Run by Experienced Company
Shangri La Live casino has been in operation since 2017 and is a favorite among players as it offers excellent welcome bonuses and is a trusted venue.
Although its time in the industry is not long enough, the casino is owned by a veteran company - InterStorm Ltd, established in 1992. This company is dedicated to providing a great selection of live gambling games.
In addition to the various casino games, the platform also features a sportsbooks catalog featuring over 21,000 live sports events and over 250 exciting bets worth trying. Furthermore, you can access the casino website using any device without fear of game interruption.
Trustworthy and Safe Platform to Gamble
Regarding licensing and regulation, the casino received a license from Antillephone N.V. in Curacao. Therefore, you can rest easy knowing a well-known regulatory body oversees the platform.
In addition, the fact that this online casino is also a well-known brand for land-based casinos in Europe, confirmed its reputation once again.
The platform uses the latest 256-bit SSL encryption to keep players' data safe. It also uses servers off-site to store any sensitive information, meaning that if the site is hacked, gamblers' data will be on a completely different server.
Regarding the integrity of the games, the casino has partnered with reputable providers. As a result, the random number generators have been tested and certified by leading independent authorities.
Mostly Fair Terms and Conditions
While there aren't many unusual T&Cs that can be unfair to players, we did find some notable limitations that are put in place. After reviewing, we think that these limits can sometimes be detrimental to players in some cases.
Specifically, the platform has a maximum win limit per day, including bonus games, features, and free spins of €250,000 or currency equivalent. In addition, the maximum payout from any sports bet, including singles, multiples, and combos, is capped at €50,000.
Simple Design and Mobile App
The casino site is quite user-friendly and straightforward to navigate. In terms of design, it is basic, but the function is fully integrated. Once accessed, the top menu bar provides every necessary basic thing.
The site downloads smoothly, helping players to the categories needed quickly. However, the game has a pretty slow load time, which relates to the game provider server.
In addition, the casino website also has an outstanding feature that is the favorite tab, allowing gamblers to add favorite titles to be able to play anytime.
The site is built with the latest HTML5 technology, which has been optimized for use on mobile devices. Therefore, you can explore every game and feature wherever you are.
Moreover, players using the Android operating system can download the casino application from the link provided at the top of the website.
Friendly and Helpful Support Service
You can get support via Live Chat and Email. The best way is always Live chat working 24/7, so you can get helpful answers almost immediately. Another way to contact the support team is via email at [email protected], and you will get the appropriate answer with helpful information in 24 hours.
In addition, to bring better quality support, agents can communicate in English, Russian, and German. However, there is a downside point that the casino does not have a FAQs page like other platforms.
Welcome Bonuses Packages and its T&Cs
Currently, there are 8 ongoing incentives, including welcome bonuses, weekly cashback, monthly cashback, etc. However, it is essential to read and understand the T&Cs whether you ask for any offers.
Casino Welcome Bonus
The most prominent is probably a welcome package for casino newcomers. You will receive a welcome bonus of up to € 500 + 100 free spins in the Book of Dead slot. Some included T&Cs are:
- The max reward is €500;
- The max bonus amount is €5,000;
- The min deposit is €20;
- The max bet is €5;
- The wagering requirement is 30x on the bonus amount before withdrawing;
- The bonus takes effect seven days;
- The free spins rotation value is €0.10;
- The max withdrawal from Free Spins is €1,000.
Sportsbook Welcome Bonus
Besides the welcome offer for the Casino catalog, Shangri La Live platform is also generous when giving preferential to 100% of up to €100 for the new sports punters, specifically:
- Get 100% bonus welcome sports in the first deposit;
- The max bonus is €100;
- The min deposit is €10;
- The min bet is €0.3;
- The minimum odds for each choice are 1.8, can be a single bet, multiple or systems;
- Can be placed under €0.3 or with odds less than 1.8, but they will not contribute to bet requests;
- The maximum bonus amount is € 50,000;
- The wager requirement is 10x (deposit + bonus) before withdrawal;
- Each bet multiple times must contain two or more events;