The review was completed on November 10th, 2021. All information and comments we give are honest and transparent to give gamblers an unbiased view.
PrimeScratchCards Casino is a good platform for entertainment, and we appreciate the effort it brings. However, there are still some complaints surrounding the withdrawal processing time and some new players not being able to receive the offer. But, the casino has resolved these issues and has not had a significant impact on its reputation.
Moreover, you can rest assured when having fun because the competent reputation management agencies have licensed the casino.
Diverse Game Library
The game library is regularly checked for fairness. The casino has partnered with a trusted trio of providers, including NetEnt, Neo Games, and Amaya, to deliver unique and exclusive titles. Furthermore, if variety is what you are after, PrimeScratchCards Casino can fulfill your needs!
There are four game categories, including scratch, instant win, slots, and casino. After signing up for an account, you will be overwhelmed by the game library with more than +3,700 titles, providing a variety and attractiveness in features.
Scratch Cards
As the name suggests, the casino has a rich number of scratch games with hundreds of titles. Depending on your preference, you can play Power Cash, 7 Piggies, Diamond Strike, Gold Rush, Hot Safari, Medusa, Merlins Millions, Ramesses Riches, Ted, and more.
In addition, the casino also clearly offers the benefits of playing scratch cards. You can consider the following:
- Win Rate - Average 1 in 3 chances to win a prize;
- Grand Jackpot - The top prize is over £1 million;
- Large selection of games: More than 150 scratch titles and regularly updated;
- Generous Bonus - Get 40 Free Cards on the first deposit;
- Earn Commissions - Get £25 for inviting a friend.
Slot Machine Selection
In addition to scratch cards, it also has an impressive slot portfolio with over +3,200 titles, most of which are powered by NetEnt. The reels will never end with the Starburst slot, Monte Carlo slot, Mythic Maiden slot, Egypt Magic slot, and more. Quickly try your luck, and you won't be disappointed!
Table Games Selection
This is a recently updated category as PrimeScratchCards Casino previously did not offer table games. Although this category is not the main product that the casino targets, you can still discover more than 200 tables with classic games and variations of Roulette, Poker, Baccarat, Blackjack, etc.
Payment Methods and Fees
An important note: Since we are trying to make sure that our readers will nicely comply with Responsible Gaming Guidelines. We do not recommend our players use Visa or any type of Credit Cards to make deposits into any online casino that accepts Credit Cards because you might fall into the credit card debt trap.
PrimeScratchCards Casino accepts a large number of foreign currencies. It also supports many e-wallets and other traditional methods for the payment process. Moreover, deposits will be effective immediately upon confirmation, and you will be able to play instantly in Real Money Mode. Also, you must go through the verification steps before making the payment.
For the withdrawal process to be uninterrupted, it is recommended that you complete the identity verification steps to save time.
The maximum winning amount that you can withdraw is €10,000 every 30 days. In addition, all other winnings will be paid in monthly installments of €10,000 every 30 days, and the maximum withdrawal amount per transaction is €5,000.
Any withdrawal payments made are subject to a surcharge, and processing times will vary for each method. On average, it will take 2 to 7 business days.
For faster cash out, e-wallets will be the best choice as they will be processed on the same day.
The Casino Background
PrimeScratchCards Casino started operations in 2014 and is owned by Prime Online LTD. As its name suggests, the platform considers itself the "home" of scratch cards. At the same time, it offers the complete package for scratch players as it has an excellent game collection, accepts widely used payment methods, and is regulated by gambling commissions.
As of October 2020, SkillOnNet has replaced Prime Gaming to operate and relicense the site. The transition from an old platform includes a new user interface and game library. Furthermore, other aspects are also improved.
A Safe and Trustworthy Site
The casino games are provided by Aspire Global International Limited - a Malta-based company fully licensed and registered under the Malta Remote Gaming Regulation.
For those visiting the site from the UK, the casino is operated by a separate company, AG Communications Limited, also based in Malta but fully licensed under the UK Gambling Commission.
In addition, the casino has also received the GoDaddy permit, confirming that it is a clearly verified and highly secure platform. Furthermore, the site also protects users' data with state-of-the-art 256-bit SSL encryption.
Fair Terms and Conditions
For the T&C category, we didn't find anything unusual or unfair. Therefore, you can rest assured while having fun at the site. However, it is essential to read the fine print carefully before depositing with real money because once you sign up you will accept the entire terms set forth by the casino. Here are some T&Cs that you need to keep in mind.
Players must be 18 years of age or older to use the services provided. In addition, the casino does not cater to gamblers from the UK, Greece, Australia, Austria, the Netherlands, Portugal, Singapore, Italy, France, Switzerland, Mexico, Spain, Poland, Russia, China, Philippines, United States, and more.
If the casino finds users abusing a game-related technical glitch, the platform reserves the right to forfeit any winnings and close the relevant accounts. In addition, for jackpot wins over €5,000, players are required to go through an identity check and verification process before requesting to withdraw winnings.
Website Layout and Navigation
Once accessed, the overall design is quite neat and easy to navigate. The categories are clearly arranged right on the homepage. As you continue to scroll down, you will see introductory information about the games and categories of FAQs related to scratch card games. This is a pretty good feature, helping those who love this type of game understand the information and the features that the casino offers.
In addition, for added convenience, the website can be translated into seven languages: English, German, French, Swedish, Finnish, Norwegian, and Russian.
Moreover, PrimeScratchCards mobile casino has been fully optimized for modern handheld devices. Therefore, players can easily access the casino right from their mobile browser or scan the QR code of a specific game.
Review of the Customer Support
Support services provided are highly appreciated for quality. You can contact the agent via live chat or email. Even though the support team is only available from 06:00-00:00 GMT every day, this is still a reasonable time frame to ensure players are covered at all times.
Although not available 24/7, the support team is still very dedicated and attentive when all problems are resolved relatively quickly. Moreover, after sending experience questions via live chat, the staff always make sure that we have no questions.
In addition, you can take advantage of the FAQs section, which provides common problems that users often encounter. This way, you can save yourself and your agent time and avoid waiting before contacting support.
Welcome Bonus and Other Promotions
Currently, the casino offers a pretty attractive welcome bonus package of 40 free scratch cards on the first deposit. Although not too generous, it can add a little fun for newcomers to discover 7 Piggies!
All you need to do is make a minimum deposit of €10 on your first deposit for a chance to win the top prize of €5,000 with 30x the wagering requirement.
Other Promotions
For existing members, the casino offers daily specials and exciting tournaments. You can follow in the Promotions category or the email inbox as the promotions will be updated regularly. In addition, there is a rather generous VIP Club that can offer attractive perks for hard-working players.
