Important note: The review was updated on the 4th of November, 2021. We aim to bring the most unbiased and latest reputation info to our readers.
PowerPlay Casino is a newly launched platform, so we still have doubts about its reliability and reputation. Besides the good factors, the site still has some negative points that we think you can entertain on another platform instead of choosing this bookie.
However, we still appreciated some features during our review, including quality customer support, fast payment methods (but lack of variety), the fairness of T&Cs, etc. Therefore, please carefully consider the thoughts below before making your ultimate decision.
- Supports many trusted payment methods like Visa, Neteller
- Great selection of game providers
- Generous bonuses both for new and existing players
- Live chat support is not available 24/7
- A new online casino and not yet proven
About the Online Casino
Aside from the much-loved online casino, PowerPlay casino also surprises by offering a robust collection of exciting casino games. Founded in 2018 by Deck Entertainment BV company, the casino has been trying to grow to attract more users. Even though it has just launched, we still appreciate the efforts the site brings to its customers. We have also checked the bonuses and T&Cs the casino offers to determine the overall quality of the casino bonuses and the PowerPlay portfolio of games that are as "Powerful" as the name suggests.
Should You Trust This Site?
Before evaluating the casino's services, we looked at the operating licenses it holds. PowerPlay has received the certificate from the Government of Curacao, and as we know, it is not one of the most rigorous accrediting agencies available. Because casinos only need to pay the application fees to receive this license without having to go through the scrutiny process.
Even so, so far, PowerPlay casino has adhered to minimum payout guidelines and requirements, game randomness, and player protection through standard SSL encryption and firewalls. This shows that the integrity of the accounts will be protected at all times. At the same time, the games are all checked for fairness through the Random Number Generator to ensure that all results are 100% transparent and free of any sort.
Generally Clear and Transparent Casino Terms and Conditions
After looking at the casino's, they are generally clear and transparent prints. Therefore, you do not need to worry too much when gambling at the PowerPlay site.
First of all, the casino has given a list of restricted territories, which includes Australia, Belgium, Czech Republic, Cyprus, Greece, Hong Kong, Curacao, Malta, Italy, Norway, Poland, Portugal, Spain, Spain, Philippines, and more. As a result, players from these countries will be denied entertainment on the platform.
In addition, all promotions have Terms and Conditions, so casinos encourage gamblers to read the T&Cs carefully before accepting a bonus.
In the event of a bonus allocation error, the site reserves the right to forfeit any funds that have been incorrectly entered into the account and void any bets placed.
Furthermore, if the stake exceeds the allowed amount, the casino reserves the right to cancel the bonus and any winnings obtained from these bets.
Layout and Mobile Gambling
With the slogan "Raise Your Game", the website has brought excitement to the players with the main color of red, highlighting the categories and helping to attract users' tastes. With just a few clicks, players can start depositing and receiving promotions. The layout is simple but modern and easy to navigate, highly interactive, entertaining at this site for newbies will not be difficult.
Since the main products are sports bets, the homepage defaults to leagues and events such as NFL, NCAA Football, NBA, NHL, MLB, etc., with many sports offered, including football, basketball, soccer, tennis, golf, etc. However, if sportsbooks are not an option for you, the casino area will still meet your needs.
Although there is no dedicated mobile app, players can still bet on the fully optimized mobile site, allowing you to enjoy all the features on the go.
Casino Games Lack of Diversity
Regarding the casino games category, we do not appreciate the diversity. Moreover, the platform does not cooperate with prominent vendors to bring novel titles to a more extensive game list. However, in general, with the available titles, you can still play on other platforms.
The number of games ranges from 250 - 300 titles divided into Slots, Table Games, Blackjack, Roulette, Poker, and Live Casino. For a smoother experience, players can optionally search for games by name or by genre.
This is an extensive catalog with a wide selection of games with diverse themes. If you are a reel lover, you cannot miss exciting titles like Dragon Tiger slot, 8 Dragons slot, Queen Alexandria slot, Emerald Gold slot, Wild Wild Riches Luck slot, Panda's Fortune 2 slot, Wolf Gold slot, Great Rhino slot, etc.
In addition, the jackpot game will arouse the curiosity of most punters when it can bring big wins. You can try your luck with available jackpot games like Mega Moolah slot, Major Millions slot, Juicy Joker Mega Moolah slot, Sisters of Oz slot, Wheel of Wishes slot, and more.
Besides the exciting slot machines, you can discover classic table games such as roulette, blackjack, baccarat, and poker, promising to bring complete entertainment moments.
For virtual cards and classic tables, the operator has all the bases covered, especially when it comes to roulette with intriguing variations worth trying, including Multifire Roulette, Realistic Roulette, European Roulette Gold Series, American Roulette Gold Series, etc.
In addition, blackjack fans cannot afford to miss the high-quality titles and variations that are worth trying with additional functions, snappy animations, and eye-catching graphics. If blackjack is your choice, there are plenty of alternatives, including Vegas Strip Blackjack, Vegas Single Deck, Blackjack Gold Series, Hi-Lo Blackjack, Classic Blackjack, etc.
Furthermore, if you don't like roulette or blackjack, you can find fun in Keno, Baccarat, Dragon Tiger, or Casino Hold 'em instead.
Sportsbooks with Various Market
The casino sportsbook features a mix of betting markets across 30 categories with familiar sports like baseball, basketball, hockey, cricket, golf, soccer, etc. Moreover, bookie also offers less popular markets such as eSports, politics, and fantasy sports. However, it is a pity that PowerPlay does not have popular betting markets such as horse racing or hunting dogs available.
Depending on the sport the punters choose, you will be presented with various markets for the event with the most popular markets displayed, and there is a button that will expand the menu to offer more needs.
As for the odds, the bookie offers odds that are pretty competitive with other famous sportsbooks, especially when it comes to major leagues and sports. Currently, players can choose odds according to their preferences, including American odds, decimals, or fractions. In addition, you will also find options for different types of bets such as singles, doubles, triples, etc.
Most popular games in PowerPlay Casino
Payment Methods Rules
The site wants to provide an enhanced experience and ensure that even newbies can manage their money without any difficulty. The cashier page has a point-by-point description of all accepted payment methods and details of limits, transaction times, and fees. Therefore, finding a suitable payment method will not take much effort as there is a handy filter that helps players understand the options available in their country of residence and the options that are appropriate for them.
Besides traditional methods like Mastercard or Visa, the casino also supports e-wallet payments via EcoPayz, Skrill, Neteller, Interac e-Transfer, and Interac Online. Furthermore, gamblers can be delighted to know that payments on PowerPlay can also be processed using cryptocurrencies.
Each method will have a different submission limit, which you can refer to below:
- Mastercard or Visa: $10 to $7,000;
- ecoPayz or Neteller: $10 to $1,500 and $2,000 respectively;
- Skrill: No deposit limit.
In addition, high rollers who want to bet large amounts of money can consider using Cryptopay. This is the right solution for those who like to use cryptocurrencies but always ensure a high level of security and do not incur any additional fees. The minimum deposit amount for crypto transactions is between $10 - $10,000.
Gamblers can use deposit methods to withdraw winnings with requirements of no less than $10 with a maximum withdrawal of $100,000 within seven days. Also, withdrawals are limited to $20,000 per day and $100,000 per week.
We also appreciate the processing time of withdrawal requests at the casino. They are usually processed from 24 hours to 5 days, depending on the method players choose.
EWallets: 0-1 hours
Card Payments: 0-1 hours
Bank Transfers: 2-5 days
Pending Time: 0-4 hours
Welcome Bonus Packages
For those who love casino games, PowerPlay welcomes first-timers with a first deposit sign-up bonus of up to $1,000. After that, a deposit amount of $10 is required.
Another thing that makes the welcome deal the casino offers remarkable is that newbies who redeem all three match bonuses will not be required to choose games where they can use the winnings.
The second deposit bonus deal gives a 100% match bonus up to $500. After that, bettors will receive a 100% match bonus up to $300 for the next deposit with a minimum stake of $10.
Free Bets for New Punters
Not only does the casino offer welcome prizes to casino players, but the platform also has an attractive offer of $100 in free bets! This offer will be issued as match bets up to $50 on the first two bets with odds above 3.0/+200. Thus, punters only need to make the first deposit with a value of at least $5 each on any single or multiple markets. Then the first two bets will be matched up to $50.
Customer Support Review
The customer support service group is well trained and professional. In addition, we have experience with this department through channels that casinos provide. In general, the staff is quite friendly and enthusiastic when supporting us through Live Chat, Email, and Phone.
Unfortunately, the working time is not 24/7, and they are only available from 8 am to 6 pm Monday to Friday (by EST time) and for a limited time on weekends. Even so, we still appreciate the enthusiasm of support staff through Live Chat. Questions are answered quickly, and users can still contact agents even without account registration.
In addition, phone support and email also make us happy with the staff's professional and friendly staff. Issues sent via email will be answered in 24 hours.
Another commendable thing for PowerPlay is that they have a Customer Support page with very detailed and professionally prepared questions and questions. Therefore, before contacting the staff, you can find something on this page.
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