PocketWin Casino Verdict
Through our review of the PocketWin Casino and decided to give it a title "slightly bad online casino" for its rating. Because this casino has proved to have some good qualities for users. However, we also detected that PocketWin Casino also carries a lot of negatives which indicates in our pros and cons section. Therefore, it will be unwise to play here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.
- Very friendly support with multiple support methods
- Casino is only available in certain countries
- Serve in the industry for more than 10 years
According to our search, PocketWin Casino has a small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.
As we already mentioned, PocketWin Casino is a slightly bad online casino. That means that while it's not completely bad, the negatives almost outweight the positives. Therefore, it would be better to play at other better online casinos.
PocketWin Casino Casino Expert Review
PocketWin casino review was completed on January 24th, 2022. All advice and comments are based on our experts’ experiences, not intended to attack any organization.
If you are a big fan of Bingo games, don't miss the reputable betting platform - PocketWin, a fully licensed reputable casino. Our experts appreciate the quality of services that the operator provides, such as an exciting game library or professional support team.
However, you need to keep in mind that the withdrawal limit is relatively high. Therefore, you can read more of our analysis below before making your decision.
The Casino Aiming at a Library of Quality Games Over Quantity
The platform features a fun casino and bingo games. New games are constantly added to ensure that all players' preferences are met, and at the same time, make the game library even more diverse. So you can regularly check for updates and new arrivals!
While the game library is pretty modest so far, with nearly 50 titles across all genres, the operator says the in-house development team creates each game. Hence, you cannot find any products from well-known software providers like Microgaming, NetEnt, Playtech, etc. Best of all, the operator features Progressive Jackpots with prize funds that keep increasing until a lucky player wins the entire lottery!
We especially love the “Game of the Month” feature and how the casino actively promotes new titles to encourage gamblers to experiment.
Payment Methods and Limits
Note: If you don't want to fall into a debt trap, it's best to stay away from credit cards. Betting with your own money helps you know where to stop.
The available methods to deposit are Visa, Mastercard, Paypal, Skrill, and Paysafecard. UK Players can also use phone bills for payment with a minimum deposit of £3. For all other methods, the minimum deposit limit is £5.
There is no maximum deposit amount unless you choose to pay by phone bill as it may impose daily or monthly limits.
A flat £3 fee will be paid for individual withdrawals below £10. If you have not made a deposit, the minimum withdrawal amount is £30 for UK gamblers and €50 for non-UK players.
It should be noted that during the checkout process, the operator may ask you to provide information such as proof of phone bill payment before making the withdrawal payment.
Withdrawal processing time is within 3-4 business days (Monday to Friday, excluding Bank Holidays). Withdrawals for non-deposit players will take 10-12 business days.
About the Casino
In Touch Games is a reputable operator managing many popular betting sites such as Cashmo casino, mFortune casino, Bonus Boss casino, and other online casinos.
In 2010, the company launched the PocketWin, which provides a unique collection of games. Specifically, over the past decade, this casino has also managed to retain loyal players thanks to its top-notch mobile slots, exciting online Bingo, or engaging classic casino games.
Moreover, besides the generous welcome offer, the casino offers other attractive promotions such as monthly bonuses, refer-a-friend bonuses, weekly bonuses, etc. Therefore, users will always be guaranteed to receive attractive offers, whether newbies or current players.
Should You Trust This Site?
The casino is licensed by the UK Gambling Commission (UKGC). At the same time, Gamcare and BeGambleAware, organizations dedicated to safe and responsible gambling, have also awarded In Touch certifications for the company's efforts. You can even find a page about "Gaming Responsible", which helps players show signs of gambling addiction.
Last but not least, the operator uses the latest SSL encryption technology to protect all data transmitted to and from the website. Therefore, all personal information will be kept confidential at all times.
As a result of all this, you can rest assured that PocketWin casino is not a scam. Best of all, all the platform activities are public, and it also makes every effort to ensure that gamblers have a safe experience.
Unfair Terms and Conditions
Despite being an attractive platform, we still want to warn you of some rules that we believe are not beneficial for all players.
First of all, if you want to withdraw under £10, you will have to pay a flat fee of £3. In addition, the withdrawal limits are also relatively high, namely £30 for UK bettors and €50 for non-UK users.
Furthermore, the casino also limits the maximum withdrawal after winnings from free bonuses or free spins to £50. Therefore, you need to be aware of these T&Cs before being bound to the platform.
Lovely Layout and Mobile Gambling
The casino site is quite lively with bright graphics. The primary color is pink, which makes everything quite vibrant and cheerful. The classic grid layout also makes it easy for players to find information or filter by favorite game types.
Plus, there's a smartphone and tablet-friendly drop-down menu that makes it easy to navigate on any device. As a result, you can expect to enjoy exclusive titles with fast loading times and minimal lag.
Best of all, whether you're on iOS or Android, you can play exclusive online games on the go! The handy PocketWin Slots app will entertain you at your convenience.
Excellent Customer Support
PocketWin casino provides customer service available around the clock. Of course, the fastest way to get help is live chat. However, if you run into urgent matters, the other option is the phone call, on top of which the casino also offers a callback service upon written request. Alternatively, you can also send a query to email and will get a response within 24 hours.
However, it should be noted that before contacting a support agent, you should check the FAQ section, which can help you with a variety of simple problems.
Welcome Bonus and Other Promotions
Newcomers can claim a free bonus of up to £10. It may sound unappealing at first, but it comes with a corresponding additional bonus of 200% up to £100 on making the first qualifying deposit.
A few things to keep in mind is that the initial £10 has a seven-day shelf life with a maximum withdrawal limit of £50. Also, the wagering requirement is 40x.
Existing players can enjoy various promotions such as Game of the Month Bonus, Refer a Friend Bonus, or Weekly Bonus.
Game of the Month Bonus
This offer attaches a Game of the Month bonus to retain gamblers. Prizes are offered in different forms, such as free spins, bonus credits, or deposit matches.
Friend Referral Bonus
The casino encourages existing players to invite new friends to get a referral bonus. Specifically, this bonus will reward users 50% of the first deposit of new customers up to £100.
The value and terms of the prize are usually communicated via SMS, and the 40x wagering requirements must be met within 24 hours.