United States
Players from United States Not Accepted
No Deposit Bonus Not available
Deposit Bonus Not available
Access from United States blocked, VPN forbidden
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Established
2014
Licensing authorities
Malta
United Kingdom

PlayFrank Casino Review

PlayFrank Casino has been around for over six years and can be judged well on the level of reputation and potential it brings to punters. As for the services available, we appreciate the quality of customer support and the time to withdraw winnings.

Everything is resolved quite neatly and quickly compared to some other platforms. Furthermore, the site is also licensed and regulated by UKGC and Malta. Therefore, you can completely rest assured when entertaining at the site.

Enjoy +1,800 Titles 

4

The site has used the famous EveryMatrix platform to build a casino over the past few years. As expected, the casinos hosted on EveryMatrix's comprehensive platform have an excellent library of games. At PlayFrank casino, gamblers can discover +1,800 titles from 14 reputable providers such as NetEnt, Microgaming, Quickspin, Endorphina, Play'n Go, and more.

Games are sorted by type and provider. Thus, through the use of the quick search box, players can find their favorite games. Also, a standout feature is that the games can all be played in the "Play for Fun" mode, which allows gamblers to try it out without wagering any real money.

The slot machines category offers many themes such as legends, fairy tales, holidays, etc. In it, do not miss the popular titles such as Starburst slot, Immortal Romance slot, Game of Thrones slot, Cleopatra slot, Rock the Boat slot, Super Nudge 6000 slot, and more.

Also, if board games are your thing, don't worry as there are over 200 different titles available for this category, which is quite impressive compared to other platforms. There are many variations of Blackjack, Roulette, Baccarat, and Poker for you to choose from. In addition, there are a few other less popular titles such as Sic-bo, Pontoon, etc. As mentioned, every title is available in free-to-play mode, so it's worth a try as you won't lose any money.

As for the Live category that is trending, this casino is not spared either. It has over 50 live titles, including the classics, such as Roulette, Blackjack, Baccarat, Poker, etc.

Quick and Easy Payment Process

4

Payment methods are presented graphically at the bottom of the homepage. However, while most online casinos will provide a menu of trading methods and information for potential players, PlayFrank only provides this information to fully registered players. 

Therefore, it can be said that the lack of a dedicated banking page has caused some inconvenience for us. The only way to find out which payment solution is right for you is to sign up for an account and open a cashier from the dashboard.

Overall, the casino offers several popular methods like Visa, Skrill, Neteller, Trustly, Maestro, Mastercard, ecoPayz, Paysafecard, Zimpler, and Bank Transfer.

The maximum deposit amount is limited to between $20 and $10,000. Deposits with the most supported methods happen in real-time, allowing gamblers to start playing immediately after the top-up.

Withdrawal

Gamblers can withdraw winnings through options like Mastercard, Visa, ecoPayz, Neteller, Skrill, Maestro, and bank transfer. Although the website states that there are no withdrawal fees, gamblers from specific locations may incur additional costs on behalf of the bank or payment service provider.


It usually takes up to 24 hours for the finance department to evaluate the gamblers' payout and release the funds from the account. After the request is approved, users will wait 3-5 days to receive the money, depending on the method used with withdrawal limits of $20 - $10,000 and $25,000/month (not applicable to progressive jackpot winners).

What Makes PlayFrank Casino Stands Out?

5

PlayFrank Casino was established in 2015 and operated by Aspire Global International LTD. Currently, with a game library of more than 1,800 titles from major studios such as NetEnt, Microgaming, BetSoft, etc., players will always be entertained in a top-notch and engaging environment.

In addition, the platform not only meets all the standard criteria of the industry, but it also brings promotions to a whole new level by offering exciting daily challenges to earn many attractive rewards.

Reputation and Trustworthiness

Since the casino caters to UK gamblers, it has received a license from the UK Gambling Commission (UKGC). Therefore, you can rest assured that the platform has been rigorously tested to high standards. Also, glad to hear that the PlayFrank site has also received a license from the Malta Gaming Authority, proof that trustworthiness and safety are doubled.

Aiming at building a Responsible Gambling platform, PlayFrank always ensures that safety protocols are in place to protect vulnerable users. For such cases, gamblers can take advantage of the casino's limit settings to manage their budget. In addition, user data is also protected because the platform uses SSL encryption.

Somewhat Fair Terms and Conditions

The gamblers banned from playing real money include the USA, Bulgaria, Australia, Germany, Denmark, France, Poland, Turkey, Ukraine, Russia, Spain, Netherlands, and more.

By law, casinos only accept gamblers to use the service if they are 18 or of legal age as required by the laws of the country where they live. Therefore, if there are dishonest findings, the platform reserves the right to withhold any funds in the account until age is verified.

Suspected accounts will be required to provide proof of age to ensure that minors do not use the service. In addition, the casino also reserves the right to suspend or cancel the account and exclude it, temporarily or permanently, if satisfactory proof of age is not provided.

Friendly User Interface and Mobile App

The site is colorful and fun. Besides that, the layout is also relatively easy to navigate. Although there are thousands of games, it is not difficult to find your favorite titles by category, filter by the developer, or search for each title in the search bar. Therefore, even if you are a newbie, you can still get acquainted with the website quickly.

As for the mobile experience, it can be said that everything runs better than expected. Although there is no dedicated app, it is not a big deal as mobile casinos offer many games and prizes, similar to those on desktops. Gamblers need to be entertained through the browser on the phone or tablet to start playing.

Customer Support Overview 

4

We've tried contacting the casino's support team, and overall, the staff provides answers fairly quickly via Live chat. You will get the answers in about 2 minutes. Moreover, what impresses us is that the agent team is entirely professional and friendly. However, it's a pity that they are not available 24 hours and are only available from 08:00 CET to 00:00 CET (Monday - Sunday).

In addition, the casino also supports customers via Email. This is a suitable method for non-urgent issues, and a response will be sent within 24 hours. Furthermore, besides English, the support team can also communicate in Norwegian, German, and Finnish.

Welcome Bonus and Daily Challenges

5

New gamblers can start their adventure with a great welcome package with a $300 match bonus on the first three deposits, plus 200 free spins on specific video slots. Here is a summary of the rewards you will receive as a new member:

  • First Deposit: 100% bonus up to $100 and 50 free spins on Starburst slot;
  • Second Deposit: 50% bonus two up to $200 and 50 free spins on Starburst slot;
  • Third Deposit: Bonus of 100 free spins on Starburst slot.

Gamblers need to deposit a minimum of $20 to claim the bonus (Neteller and Skrill not accepted). Additionally, the match bonus has a standard wagering requirement of 35x the bonus amount, while the playthrough for free spins is set at 40x the winnings.

Other Promotions

In addition to the welcome bonus package, PlayFrank also offers daily challenges for existing members. For example, players will be rewarded with free spins when completing objectives such as betting a specific amount, unlocking several bonus rounds, or achieving a certain number of big wins.

Bonuses

No Deposit Bonus Not available
Deposit Bonus Not available

Language options

English Website: English All languages (3)
English Customer Support: English All languages (3)
Live chat

Payment method
Show all (12)

PayPal
Zimpler
Visa
Trustly
Skrill1Tap
Skrill
Neteller
MasterCard

Game providers
Show all (25)

Play'n GO
NetEnt
Microgaming
IGT
Betsoft Gaming
Red Rake Gaming
 iSoftBet
Tom Horn Gaming

Available games

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno

Screen shot

Homepage Mobile
Homepage Mobile
Slots Mobile
Slots Mobile
Roulette Mobile
Roulette Mobile
Blackjack Mobile
Blackjack Mobile
Volcano
Volcano
Twin Spin
Twin Spin
Starburst
Starburst
Promotions
Promotions
Book Temples
Book Temples
Blinged
Blinged

Positives

  • Easy to navigate and clean website design
  • Supports many trusted payment methods like Visa, Neteller
  • Great loyalty system and promotional types

Negatives

  • Many restricted countries
  • Relatively new online casino
Eduardo Muthu
Author Guarantor: Eduardo Muthu Last updated: 22 June 2022
Bonuses

PlayFrank Casino bonus codes

Please browse through all the promotions PlayFrank Casino offers to all players. You'll see what offers are available to players from your country, but you can also see what's available to players in other countries by clicking the button below. However, keep in mind that you cannot use them.

Up to $300 + 200 Extra Spins United States

Deposit
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $20 and get a $300, $300 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 35x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $0 bonus, you will have to wager $0 in total before being allowed to make a withdrawal.
Free Spins: 200
Restricted
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User reviews

User reviews of PlayFrank Casino

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Info
License
Malta, United Kingdom
Web Language
German
English
Norwegian
Support Language
German
English
Norwegian
Established
2014
Support Livechat
Restricted Countries
Armenia
Armenia
Australia
Australia
China
China
Czech Republic
Czech Republic
Denmark
Denmark
Estonia
Estonia
France
France
French Guiana
French Guiana
French Polynesia
French Polynesia
French Southern Territories
French Southern Territories
Greece
Greece
Guadeloupe
Guadeloupe
Iran, Islamic Republic Of
Iran, Islamic Republic Of
Italy
Italy
Korea, Democratic People'S Republic Of
Korea, Democratic People'S Republic Of
Latvia
Latvia
Martinique
Martinique
Mauritius
Mauritius
Moldova, Republic Of
Moldova, Republic Of
Pakistan
Pakistan
Poland
Poland
Réunion
Réunion
Romania
Romania
Slovakia
Slovakia
Spain
Spain
Sweden
Sweden
Switzerland
Switzerland
Thailand
Thailand
Turkey
Turkey
Ukraine
Ukraine
United States
United States
United States Minor Outlying Islands
United States Minor Outlying Islands
Wallis And Futuna
Wallis And Futuna
Currency
AUD, CAD, EUR, GBP, NOK, NZD, USD, ZAR
VPN
Betting Shops
Payment methods

PlayFrank Casino payment methods

Browse an overview of payment methods supported by PlayFrank Casino, along with related limits and fees associated with transactions to or from your casino account.

Minimum deposit
€20
Minimum withdrawal
€20
Withdrawal limits
€250000 per month
Withdrawal pending time
EWallets: Same day
Card Payments: 24-72 hours
Bank Transfers: 5-7 days