PlayFrank Casino Review

No Deposit Bonus Not available
Deposit Bonus Not available
Show all
English
Website: English
All languages (2)
English
Customer Support: English
All languages (2)
Live chat
United States
Players from United States Not Accepted
English
Access from United States blocked, VPN forbidden
5/10
Questionable Online Casino
by CasinoMentor
Small
Revenues
Good
Reputation
Questionable
Time Payout
Very unfair
T&C
Perfect
Safe Gambling
Good
Bonus
More info Less info
Withdrawal limits
per month
$7,000
Established
2014
Licensing authorities
Malta
United Kingdom

PlayFrank Casino Verdict

Through our review of the PlayFrank Casino and decided to give it a title "slightly bad online casino" for its rating. Because this casino has proved to have some good qualities for users. However, we also detected that PlayFrank Casino also carries a lot of negatives which indicates in our pros and cons section. Therefore, it will be unwise to play here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.

Positives

  • Great loyalty system and promotional types

Negatives

  • Relatively new online casino

Interesting facts

  • Medium-sized casino that is well-known in Europe

According to our search, PlayFrank Casino has a small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.

As we already mentioned, PlayFrank Casino is a slightly bad online casino. That means that while it's not completely bad, the negatives almost outweight the positives. Therefore, it would be better to play at other better online casinos.

PlayFrank Casino Casino Expert Review

Expert Verdict

PlayFrank Casino has been around for over six years and can be judged well on the level of reputation and potential it brings to punters. As for the services available, we appreciate the quality of customer support and the time to withdraw winnings.

Everything is resolved quite neatly and quickly compared to some other platforms. Furthermore, the site is also licensed and regulated by UKGC and Malta. Therefore, you can completely rest assured when entertaining at the site.

Enjoy +1,800 Titles 

The site has used the famous EveryMatrix platform to build a casino over the past few years. As expected, the casinos hosted on EveryMatrix's comprehensive platform have an excellent library of games. At PlayFrank casino, gamblers can discover +1,800 titles from 14 reputable providers such as NetEnt, Microgaming, Quickspin, Endorphina, Play'n Go, and more.

Games are sorted by type and provider. Thus, through the use of the quick search box, players can find their favorite games. Also, a standout feature is that the games can all be played in the "Play for Fun" mode, which allows gamblers to try it out without wagering any real money.

The slot machines category offers many themes such as legends, fairy tales, holidays, etc. In it, do not miss the popular titles such as Starburst slot, Immortal Romance slot, Game of Thrones slot, Cleopatra slot, Rock the Boat slot, Super Nudge 6000 slot, and more.

Also, if board games are your thing, don't worry as there are over 200 different titles available for this category, which is quite impressive compared to other platforms. There are many variations of Blackjack, Roulette, Baccarat, and Poker for you to choose from. In addition, there are a few other less popular titles such as Sic-bo, Pontoon, etc. As mentioned, every title is available in free-to-play mode, so it's worth a try as you won't lose any money.

As for the Live category that is trending, this casino is not spared either. It has over 50 live titles, including the classics, such as Roulette, Blackjack, Baccarat, Poker, etc.

Quick and Easy Payment Process

Payment methods are presented graphically at the bottom of the homepage. However, while most online casinos will provide a menu of trading methods and information for potential players, PlayFrank only provides this information to fully registered players. 

Therefore, it can be said that the lack of a dedicated banking page has caused some inconvenience for us. The only way to find out which payment solution is right for you is to sign up for an account and open a cashier from the dashboard.

Overall, the casino offers several popular methods like Visa, Skrill, Neteller, Trustly, Maestro, Mastercard, ecoPayz, Paysafecard, Zimpler, and Bank Transfer.

The maximum deposit amount is limited to between $20 and $10,000. Deposits with the most supported methods happen in real-time, allowing gamblers to start playing immediately after the top-up.

Withdrawal

Gamblers can withdraw winnings through options like Mastercard, Visa, ecoPayz, Neteller, Skrill, Maestro, and bank transfer. Although the website states that there are no withdrawal fees, gamblers from specific locations may incur additional costs on behalf of the bank or payment service provider.


It usually takes up to 24 hours for the finance department to evaluate the gamblers' payout and release the funds from the account. After the request is approved, users will wait 3-5 days to receive the money, depending on the method used with withdrawal limits of $20 - $10,000 and $25,000/month (not applicable to progressive jackpot winners).

What Makes PlayFrank Casino Stands Out?

PlayFrank Casino was established in 2015 and operated by Aspire Global International LTD. Currently, with a game library of more than 1,800 titles from major studios such as NetEnt, Microgaming, BetSoft, etc., players will always be entertained in a top-notch and engaging environment.

In addition, the platform not only meets all the standard criteria of the industry, but it also brings promotions to a whole new level by offering exciting daily challenges to earn many attractive rewards.

Reputation and Trustworthiness

Since the casino caters to UK gamblers, it has received a license from the UK Gambling Commission (UKGC). Therefore, you can rest assured that the platform has been rigorously tested to high standards. Also, glad to hear that the PlayFrank site has also received a license from the Malta Gaming Authority, proof that trustworthiness and safety are doubled.

Aiming at building a Responsible Gambling platform, PlayFrank always ensures that safety protocols are in place to protect vulnerable users. For such cases, gamblers can take advantage of the casino's limit settings to manage their budget. In addition, user data is also protected because the platform uses SSL encryption.

Somewhat Fair Terms and Conditions

The gamblers banned from playing real money include the USA, Bulgaria, Australia, Germany, Denmark, France, Poland, Turkey, Ukraine, Russia, Spain, Netherlands, and more.

By law, casinos only accept gamblers to use the service if they are 18 or of legal age as required by the laws of the country where they live. Therefore, if there are dishonest findings, the platform reserves the right to withhold any funds in the account until age is verified.

Suspected accounts will be required to provide proof of age to ensure that minors do not use the service. In addition, the casino also reserves the right to suspend or cancel the account and exclude it, temporarily or permanently, if satisfactory proof of age is not provided.

Friendly User Interface and Mobile App

The site is colorful and fun. Besides that, the layout is also relatively easy to navigate. Although there are thousands of games, it is not difficult to find your favorite titles by category, filter by the developer, or search for each title in the search bar. Therefore, even if you are a newbie, you can still get acquainted with the website quickly.

As for the mobile experience, it can be said that everything runs better than expected. Although there is no dedicated app, it is not a big deal as mobile casinos offer many games and prizes, similar to those on desktops. Gamblers need to be entertained through the browser on the phone or tablet to start playing.

Customer Support Overview 

We've tried contacting the casino's support team, and overall, the staff provides answers fairly quickly via Live chat. You will get the answers in about 2 minutes. Moreover, what impresses us is that the agent team is entirely professional and friendly. However, it's a pity that they are not available 24 hours and are only available from 08:00 CET to 00:00 CET (Monday - Sunday).

In addition, the casino also supports customers via Email. This is a suitable method for non-urgent issues, and a response will be sent within 24 hours. Furthermore, besides English, the support team can also communicate in Norwegian, German, and Finnish.

Welcome Bonus and Daily Challenges

New gamblers can start their adventure with a great welcome package with a $300 match bonus on the first three deposits, plus 200 free spins on specific video slots. Here is a summary of the rewards you will receive as a new member:

  • First Deposit: 100% bonus up to $100 and 50 free spins on Starburst slot;
  • Second Deposit: 50% bonus two up to $200 and 50 free spins on Starburst slot;
  • Third Deposit: Bonus of 100 free spins on Starburst slot.

Gamblers need to deposit a minimum of $20 to claim the bonus (Neteller and Skrill not accepted). Additionally, the match bonus has a standard wagering requirement of 35x the bonus amount, while the playthrough for free spins is set at 40x the winnings.

Other Promotions

In addition to the welcome bonus package, PlayFrank also offers daily challenges for existing members. For example, players will be rewarded with free spins when completing objectives such as betting a specific amount, unlocking several bonus rounds, or achieving a certain number of big wins.

Screenshots

Homepage Mobile
Homepage Mobile
Slots Mobile
Slots Mobile
Roulette Mobile
Roulette Mobile
Blackjack Mobile
Blackjack Mobile
Volcano
Volcano
Twin Spin
Twin Spin
Starburst
Starburst
Promotions
Promotions
Book Temples
Book Temples
Blinged
Blinged
Eduardo Muthu
Author Guarantor: Eduardo Muthu Last updated: 25 December 2022
Anything incorrect or missing? Let me know

Payment method
Show all (23)

Zimpler
Visa
Trustly
Skrill1Tap
Skrill
Neteller
MuchBetter
MasterCard

Game providers
Show all (47)

NetEnt
Microgaming
Big Time Gaming
Pragmatic Play
Blueprint Gaming
Red Tiger Gaming
Betsoft Gaming
High 5 Games

Available games

Roulette
Bingo
Blackjack
Baccarat
Bonuses

PlayFrank Casino bonus codes

On this page, you'll find a list of the latest no deposit bonuses or free spins and first deposit bonuses offered by PlayFrank Casino which are available to players from your country. Also, if you want to see the full bonus list, you just need to click the button down below. However, you should keep in mind that you can't use these offers under the button because they do not accept players from your country.

No bonuses available for players from United States
No results image
Unfortunately, it seems that PlayFrank Casino does not offer any bonuses to players from your country.
Show bonuses not available to players from United States (9)

Up to $300 + 200 Extra Spins United States

Deposit
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $20 and get a $300, $300 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 35x bonus
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $0 bonus, you will have to wager $0 in total before being allowed to make a withdrawal.
Free Spins: 200
Restricted
Has bonus worked for you?
VPN not allowed

100% up to $20,000 + 100 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $1,000
  • You need to deposit at least $1,000 to be eligible for this bonus.
Wagering requirements: 35x bonus (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $1,000 and get a $1,000 bonus, you will have to wager $35,000 in total before being allowed to make a withdrawal.
Free Spins: 100
Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • New players only • If you place a wager using only your bonus funds and win, you will receive, depending on your chosen account currency, up to a maximum of £500 in winnings • Terms apply, please gamble responsibly • Available for 1 claim per IP address • 18+, rgf.org.mt (Responsible Gaming Foundation)
Restricted
Has bonus worked for you?
VPN not allowed

100 Extra Spins on Book of Dead United States

3rd Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Max Cashout: $100
  • The maximum amount of real money you can withdraw from this bonus is $100.
Wagering requirements: 35WR (restrictions apply)
  • Cashback will be added to your account as bonus money. To convert it into real money and withdraw the winning after the bonus, you first need to wager 35WR the value of the cashback added to your account.
Free Spins: 100
New players only • Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • Terms apply, please gamble responsibly • Available for 1 claim per IP address • 18+, rgf.org.mt (Responsible Gaming Foundation)
Restricted
Has bonus worked for you?
VPN not allowed

50% up to $200 + 50 Extra Spins United States

2nd Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Wagering requirements: 35x bonus (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $10 bonus, you will have to wager $350 in total before being allowed to make a withdrawal.
Free Spins: 50
New players only • If you place a wager using only your bonus funds and win, you will receive, depending on your chosen account currency, up to a maximum of £500 in winnings • Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • Terms apply, please gamble responsibly • Available for 1 claim per IP address • 18+, rgf.org.mt (Responsible Gaming Foundation)
Restricted
Has bonus worked for you?
VPN not allowed

100% up to $100 + 50 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Max Cashout: $500
  • The maximum amount of real money you can withdraw from this bonus is $500.
Wagering requirements: 35x bonus (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $700 in total before being allowed to make a withdrawal.
Free Spins: 50
If you place a wager using only your bonus funds and win, you will receive, depending on your chosen account currency, up to a maximum of £500 in winnings • Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • New players only • Terms apply, please gamble responsibly • Available for 1 claim per IP address • 18+, rgf.org.mt (Responsible Gaming Foundation)
Restricted
Has bonus worked for you?
VPN not allowed

100 Extra Spins on Starburst United States

3rd Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Max Cashout: $100
  • The maximum amount of real money you can withdraw from this bonus is $100.
Wagering requirements: 35WR (restrictions apply)
  • Cashback will be added to your account as bonus money. To convert it into real money and withdraw the winning after the bonus, you first need to wager 35WR the value of the cashback added to your account.
Free Spins: 100
New players only • 18+, rgf.org.mt (Responsible Gaming Foundation) • Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • Terms apply, please gamble responsibly • Game weighting and exclusions apply
Activate bonus in your casino account
Restricted
Has bonus worked for you?
VPN not allowed

50% up to $200 + 50 Extra Spins United States

2nd Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Wagering requirements: 35x bonus (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $10 bonus, you will have to wager $350 in total before being allowed to make a withdrawal.
Free Spins: 50
New players only • If you place a wager using only your bonus funds and win, you will receive, depending on your chosen account currency, up to a maximum of €500 in winnings • Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • Terms apply, please gamble responsibly • Available for 1 claim per IP address • 18+, rgf.org.mt (Responsible Gaming Foundation)
Restricted
Has bonus worked for you?
VPN not allowed

100% up to $100 + 50 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Wagering requirements: 35x bonus (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $700 in total before being allowed to make a withdrawal.
Free Spins: 50
New players only • Maximum allowed bet: £/$/€3.99 per bet/game round or £/$/€0.49 per bet line • If you place a wager using only your bonus funds and win, you will receive, depending on your chosen account currency, up to a maximum of £500 in winnings • Terms apply, please gamble responsibly • Game weighting and exclusions apply • 18+, rgf.org.mt (Responsible Gaming Foundation)
Activate bonus in your casino account
Restricted
Has bonus worked for you?
VPN not allowed

100% up to $100 + 50 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $20
  • You need to deposit at least $20 to be eligible for this bonus.
Maximal bet: $3.99
  • You cannot bet more than $3.99 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
Max Cashout: $500
  • The maximum amount of real money you can withdraw from this bonus is $500.
Wagering requirements: 35x bonus (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 35 times the bonus amount that the casino requires.
  • For example, if you deposit $20 and get a $20 bonus, you will have to wager $700 in total before being allowed to make a withdrawal.
Free Spins: 50
New players only • Full Terms apply • Game weighting and exclusions apply • 18+, www.begambleaware.org
Restricted
Has bonus worked for you?
VPN not allowed
User reviews

User reviews of PlayFrank Casino

Let's read what other players wrote about PlayFrank Casino. If you are also ready to share your own experience, please do not hesitate to let us know about this online casino's positive and negative qualities.

0

Rated by 0 users

5
0
4
0
3
0
2
0
1
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So casinos can't pay to change or delete reviews.
Info

General information of PlayFrank Casino

On this page, you can find the general information of PlayFrank Casino such as website-supported languages, or its restricted countries. If you are not sure if the casino is the best fit, this tab will guide you to have the best answer!

Loading...
loading favicon

Responsible Gambling

Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Self-Exclusion Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Assessment Test
Withdrawal Lock
Self-Exclusion Register Participation
Payment methods

PlayFrank Casino payment methods

The list of payment methods supported by PlayFrank Casino. You can also find other information related to payment methods such as limits and timeframe for each methods for withdrawal requests.

Currency

AUD, CAD, EUR, GBP, INR, JPY, NOK, NZD, USD, ZAR