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Pinnacle Casino Expert review

Verdict

Pinnacle Casino is a betting site that has gained excellence in many areas of the casino online industry but at the same time has failed to perform up to mark in other areas; therefore, it has gained an average liking from the players. However, players having different interests in betting review the site differently, those who are sports bettors tend to like this site, ranking it higher on a scale of 1 to 5, this is mainly due to the well-organized, user-friendly interface that Pinnacle offers to its users.

Positives

  • Pinnacle offers sports bettors a vast variety and betting options.
  • Pinnacle has a very well organized user interface which makes it easier for the players to use.
  • Pinnacle provides players with many good banking options (deposit/ withdrawal).

Negatives

  • Pinnacle does not offer its users any bonus (no Welcome bonus) or good promotion.
  • Players from the United Kingdom are not accepted at Pinnacle.
  • The customer service provided by Pinnacle is unsatisfactory with no phone support, email or live chat available.

Pinnacle Casino Trustworthiness

4.0

Pinnacle Casino holds a gaming license issued by the government of Curacao. Pinnacle was established in 1998 with the first step was as a genuine alternative to bookmakers.

While those who are more of a slots players rank Pinnacle as being an average site that provides the users with decent options to play with but nothing very extra-ordinary. Players who are a casino or tables games player do not rank the site good since it lacks many of the important options, having a very minimal playing option for the players. This scoring of the site is further lowered due to the lack of any meaningful player promotions.

However, the positive factor regarding Pinnacle is the trust that it has gained over the time of two decades of its working and the deposit/withdrawal options that the site provides to its users, including options with no or minimal fees and faster money withdrawals.

Pinnacle Casino Screenshot
Pinnacle Casino Screenshot
Pinnacle Casino Screenshot
Pinnacle Casino Screenshot
Pinnacle Casino Screenshot

Casino Games and Software

3.0

Pinnacle Casino has maintained to offer good games and slot section for its users. However, with a limited number of just over 50 games being offered at the casino, the quality wins over quantity since all games comprise of good quality with great graphics, despite the fact that none of the games is branded. With the games section not being organized according to some well-defined pattern or alphabetical order, there is a room for improvement for Pinnacle Casino. This is comfortable achievable since the number of games to deal with is lower, however, it would have been a difficult job with a greater selection of games.

The main slot games offered by Pinnacle are listed next:

Arabian Oasis, Arctic Bear, Bank Robbery, Barnyard Bucks, Big Game Safari, Big Top Circus, Caribbean Paradise, Cash Garden, Champions, ChessMate, Cinema Classics, Construction, Critters, Dancin’ Zombies, Diamond Diggin, Easter Egg Hunt, Forest Fairies, Fortunate Saloon, Fruity Fortune Plus, Gem Stones, Glamour World, Goblin Hideout, Golden Legacy, Golf’n Monkeys, …

Pinnacle Casino also offers video poker games, which are nine in number. These include:

Aces & Eights, Deuces Wild, Deuces Wild 25 Lines, Double Bonus, Double Double Bonus, Jacks or Better, Jacks or Better 25 Lines, Jokers Wild, Jokers Wild 25 Lines,

Payment review

3.0

Pinnacle Casino offers much popular withdrawal and deposit options to its users worldwide, consisting of major options as well as specific options targeting different markets of the world.

Pinnacle offers its players one free cashout monthly. However, for more than one cashout in a month, the players are required to submit a fee. The positive point of Pinnacle is that it charges its players a very low fee as compared to other markets in the industry. With one free cashout per month, a user can take up to $50,000 for free, however, with other markets the user will have to pay the fee for that.

Pinnacle allows its users a high deposit limit (with some being unlimited too) as compared to other betting sites. This indicates Pinnacle’s big volume handling capacity of sports bettors and high rollers in Casino. Some deposit options at the site require fee by the users, however, this amount is credited to the users’ accounts after the transaction process.

Bonus Bundles

3.0

Welcome Bonus

When it comes to bonuses and promotions, Pinnacles lags as compared to other betting sites available. Pinnacle Casino does not offer any deposit bonus neither does it offer any promotion on sportsbook, there has been only one promotion at the Casino, that too with limitations. This remains a point of disappointment among the users since bonuses and promotions attract users in addition to the games offered, moreover, these offers indicate the creativity level of the Casino management. Promotions are what the users tend to take advantage of while playing online.

Pinnacle offers one promotion of 0.3% cashback on the bets in the casino, excluding Blackjack and Craps. This means that for a user betting $100 on a game, he/she will get $0.03 as a bonus. This bonus amount adds up but slow. Moreover, there is no “upper level” for the users to get promoted to or any other way to increase the bonus percentage.

Support review

2.0

Pinnacle offers only one form of customer service to its users, unlike other online sites that have multiple ways of connecting and interacting with their users, enabling them, and answering their queries fast.

This also holds as a disappointment on behalf of Pinnacle, since it has been in the market for nearly two decades, therefore, users expect the customer services to be great, making every option possible to solve their customers’ queries.

The site has only a contact form to serve as a Customer Service, instead of the phone number, email address, or live chat expected.

Although it is a possibility that the site is handling only one form of customer service with great excellence, the users generally tend to prefer sites that have multiple options to offer their customers. Reviews have it that the contact form offered by Pinnacle is not only difficult to find but also is not very helpful to users.

Eduardo Ramos

United Kingdom
Joined: 10 months ago
Score by Eduardo Ramos
  • Reliability
  • Casino Games
  • Payment
  • Bonus
  • Support
Sponsorship & Partnership Ragnarok Corporation N.V.
Website pinnacle.com
Established 1998
License Curacao
Platforms Android iOS Mobile Desktop
Software
Min. Deposit 10
Min. Withdrawal 10
Currency
Loyalty club
Tournament
Product

Pinnacle Casino Game Types

Free slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting

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