Palms Bet casino review was completed on December 23rd, 2021. Again, our experts took the time to experiment before reaching unbiased conclusions.
We are happy to say that Palms Bet casino has a very good reputation. This operator has been reborn after its predecessor - eCasino, so it has many significant improvements in terms of services and features.
After experiencing this, perhaps the only minus point is that the table games category is not diverse and can be disappointing for those who love this genre. However, players will always be guaranteed entertainment in a safe and high-quality casino.
Fast and Secure Payment Methods
Note: Although Palms Bet casino accepts payment via credit cards, we advise you to stay away from this method if you do not want to fall into a debt trap. Instead, it is best to use self-earned money for responsible gambling for yourself and your family.
When it comes to payment, the casino supports basic methods like Visa Debit, Maestro, Visa Electron, Mastercard, Cashterminal, Easy Pay, Fast Pay, and Skrill.
All deposit requests are processed instantly, except for bank transfers which usually take 1-2 business days. Also, the casino does not charge a processing fee for deposits.
To withdraw, players can use the same options as to when making a deposit. Cashout processing speed will depend on each method, specifically:
- Bank card: 3-5 working days;
- Bank transfer: 5 working days;
- Easy Pay or e-Pay: Instant;
- Skrill: 24 hours.
The minimum withdrawal amount is set at €5, and there is no specified maximum. Moreover, all withdrawal requests are free.
Please notice that If you deposit with a Mastercard and want to withdraw, you must provide your bank account details as this method does not support the cashout function.
What Can a Reincarnated Casino Do?
If you are a seasoned player, you must have heard the casino at least once. It is a platform run by the Telematic Interactive Bulgarian gaming group and was later reborn as Palms Bet in 2018.
So, if you are looking for a platform that offers comprehensive products from casino games to sportsbooks, then Palms Bet will not disappoint you. Compared to its predecessor, the casino has a diverse game library, allowing players to participate in the fun anytime, anywhere.
Fully Licensed Platform
The casino is fully licensed and meets the highest regulatory standards in the gaming industry. Specifically, it has been authorized by the Bulgarian Gaming Commission.
In addition, since its launch, the casino has not received any complaints about security and transparency. Because all information and transactions of players are processed through industry-standard encryption technology. As a result, no third parties, not even casino employees, can access them.
Fair Terms and Conditions
Palms Bet casino is very transparent when it comes to providing clear rules and specific solutions if players encounter problems while having fun at the platform. In particular, if you are the type of person who does not like to take the time to read through the T&Cs directory before signing up, with this platform, you will not lose much time because the rules are very brief but still ensure details.
As usual, players must be over 18 years old to use the casino's services. Additionally, if you encounter issues, you can contact the support team within 72 hours via email [email protected] to resolve complaints quickly. The operator will take reasonable measures based on all available evidence, and only they can make a final decision.
Simple Layout and Gambling on the Go
The casino site is quite interesting. Once accessed, the default page will be the Bulgarian sportsbook, but users can still translate the page into English. The design is also relatively modern, with a combination of dark blue tones and vivid graphics of continuously jumping prizes.
Besides, the casino also focuses on serving players usually on the go. While there's no dedicated app, this is not a big drawback is you can still access all services and games right from your mobile browser. Everything is well integrated and does not cause much trouble for players when playing on handheld devices.
Helpful and Professional Customer Support
Overall, the casino has a helpful and professional support service.
If you have any problems placing your bet, you can contact the agents via live chat 24/7. They will send explanations and answers within 5 minutes, and your issues will be resolved quickly.
You also have the option to send your inquiry via email, but the waiting time will take almost 24 hours.
Last but not least, the casino also offers a phone support line, open from 09:30 to 21:30. Therefore, you will always get an efficient and timely response whatever the problem you face.
Generous Offers and Overview of Welcome Bonus Packages
Existing players and newbies can receive many ongoing offers. As usual, welcome bonus packages are always something that many players look forward to, especially when they first sign up for an account. Therefore, we will evaluate the two welcome packages for both sportsbook and casino game categories.
Sportsbook Welcome Bonus
Newly registered players will receive a 100% welcome bonus of up to €100. You just need to deposit €100 to get an extra €100 for the Sports and Live Sports sections. Some accompanying conditions include:
- The bonus amount will be added to the account as soon as the newbies complete the deposit;
- After accepting the offer, the qualifying deposit and bonus amount will be locked for withdrawal until the necessary conditions and rules are met;
- To withdraw bonuses and accrued winnings, players must place a qualifying bet that is worth 6x the deposit plus the bonus;
- Only bets placed above 1.50 are eligible for the bonus;
- Offer does not apply to deposits made via Skrill and Neteller;
- The bonus is valid for 30 days.
Casino Welcome Bonus
New qualified players will receive a 100% welcome bonus of up to €50. Of course, the accompanying T&Cs are indispensable:
- Offer can only be used for slots games;
- To withdraw the bonus and accumulated winnings, players must place a qualifying bet worth 20x the deposit plus the bonus;
- The maximum bonus amount is €50;
- The duration of the bonus is 30 days.
After completing the welcome bonuses, there are also many other incentives waiting for you to discover. You can find more information in the Promotions section on the homepage.
