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Mandarin Palace Casino is a relatively old and experienced online casino that offers a selection of games that also have high-definition graphics.  The casino promises the best quality games and the hottest titles from Saucify software.

In particular, the customer service support here is great. They offer the most common contact methods that you will find in various online casinos, and they are all available 24 hours a day, 7 days a week.  The support staff is extremely friendly and they do a great job at retaining players. This is also something I love about this casino. However, to decide whether it is the right casino or not. Continue to read to learn more about Mandarin Palace.


  • Accepts Bitcoin
  • Using 128-bit SSL Digital Encryption to secure
  • Offered many different currencies, including CAD, DKK, EUR, GBP, NOK, SWK, and USD
  • 24/7 Customer Service


  • Live dealer games are not available.
  • The table games library is quite small

Mandarin Palace Online Casino


Mandarin Palace Casino was established in 2009, and the owner is Genesys Technology N.V. The Government of Curacao licenses this casino. For the sake of customers' security, the casino conducts monthly checks, and RNG is certified to make games fair for players. They use a 3-tier security system, including Transactional Integrity Safeguards, incorporating Advanced Security Technology and a strict Privacy Policy. Besides, they also use 128-bit SSL Digital Encryption to secure customer information. All of the above information proves that you can be completely confident in playing at this casino.


The casino supports players in 4 different languages, including English, German, French, Italian. Since the casino is primarily aimed at US players, English remains the primary language.


The casino allows players to use a variety of currencies. The list includes CAD, DKK, EUR, GBP, NOK, SWK, and USD.

Accepted Countries

This casino accepts US players, which can be a plus as many current casinos tend to limit US players. However, this casino allows playing in all states where online casinos are accepted, such as New Jersey, Nevada, or Delaware.

Interface and Mobile Compatibility

The casino's interface is designed to be user friendly and is easy to navigate. Besides, this website is optimized for mobile devices running on Android and iOS operating systems. There are more than 50 games on the mobile website, and players can play anywhere.

Mandarin Palace Casino: Homepage
Mandarin Palace Casino: Promotions
Mandarin Palace Casino: Games

Diverse Game Store


You can enjoy a variety of entertainment at the casino, including slots, table games, video poker, and some other games. However, the site is not available live dealer games; this is maybe the minus of the casino. Besides, you can play instant right on the website's casino, or download them.

When it comes to software, every game you find is available from Saucify and Rival Gaming vendors. These two developers are also well-known in the iGaming market. In particular, Saucify's slot games have a beautiful graphic design. Besides, you can play the games for free, if you want to practice them before betting.

Slot Games

There are more than 80 different slot games, both classic and modern. They all have great 3D graphics that are enough to keep you away from it.

If you want to look for luck, you can join the progressive jackpot game. You will have a chance to win millions of dollars.

Table Games

Table games like Blackjack, Roulette, Three Card Poker are available at Mandarin Palace Casino. However, the casino's table games library is quite small; therefore, the casino may add more games in the future.

Video Poker

You can't miss Video Poker at Mandarin Palace. They currently have more than a dozen video poker games. Some video poker games are offered like Ace & Faces Poker, Bonus Poker, Deuces Wild, Deuces & Joker Poker, etc.

Other Games

In addition, the casino also offers some other games, including lottery games, Super Keno, Powerball Keno, Captain Keno, and Classic Keno.

Banking Options


The casino accepts many different payment methods like Skrill, Neteller, MasterCard, Visa, Nordea, Eco, American Express, etc. You can see the payment method for you on the casino's cashier page.


One great feature of this casino is that if you already have funds on one of the casinos owned by Genesys Technologies NV, you can transfer that money to your Mandarin Palace account.

Besides, you can use the methods above to deposit into your casinos. Deposits are instant, so you won't have to wait. You can also use bitcoin to deposit funds into your casino account.


Bitcoin is the best method when withdrawing money at this casino. When you make a withdrawal via Bitcoin, you will receive the money within 24 hours. However, if you choose to withdraw money via a bank account, you will have to wait at least 1-3 weeks.

In addition, with the Bitcoin option, you will not lose any fees. Because it is a completely free service, this payment method is the top choice at any casino that accepts this payment method.

If you choose bank transfer, you will incur a fee of around $50.

Minimum deposit
Minimum withdrawal
Withdrawal limits
€6000 per month
Withdrawal pending time

EWallets: 24-48 hours

Card Payments: 7-10 days

Bank Transfers: 7-10 days

Cheques: 5-21 days

Pending Time: 48 hours

Attractive Bonus and Promotions


Online casinos offer players a variety of rewards including new and loyal players. In this section, I will detail the terms and conditions of the bonus.

Welcome Bonus

You can get a 100% welcome bonus up to $500 on your first deposit. To claim it, you need to deposit at least $20 to be eligible for this bonus. Besides, you will have to wager 60-times the bonus value to withdraw your winnings.

VIP Program

Fortunately, the casino offers the player a VIP program. This is one of the ways to retain players from the thousands of new casinos that are born today. The only way you can level up is to earn loyalty points through betting on any of the casino games.

24/7 Customer Support


There are several ways you can get help from the casino.

Option 1: You can call 888-595-5835; this way is completely free. This is also the best way that I recommend you to use when having any problems. You will receive a response after 30 seconds, the staff will help you enthusiastically.

Option 2: You use live chat to chat directly with the customer care team. This is one of the great ways to choose, as you will also receive a response in about 30-45 seconds. If you prefer texting to calling, this might be the right way for you.

Finally, you can also send an email at [email protected] However, this way is not a reasonable option, as the response time is about 24-48 hours.

Tom Barley
Joined: 1 years ago
18+, T&C Apply, GambleAware
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Established 2009
Licenses Curacao
Platforms Mobile Desktop
Loyalty club
Email [email protected]
Tel 8885955835
Live chat
Website language
Support language
Support hour 24/7
Restricted Countries

Game Types

Free Slots
Video Poker
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting