United States
Players from United States Accepted
No Deposit Bonus Not available
1st Deposit Bonus Bonus 500% up to $750 *T&Cs apply
More info Less info
Established
2020
Casino has unfair bonus terms and uses them against players
This casino uses bonus rules which we consider unfair against players, i.e., to void their bonus winnings or make playing with a bonus overly restrictive. More details here

JacksPay Casino Review

Through our review of JacksPay Casino and we found it to be a bad casino and players are not recommended playing here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.

Positives

  • The Casino welcome players from a wide range of countries
  • The casino accepts Bitcoin payments
  • Website design is simple and clean

Negatives

  • Customer service is slow
  • There is no responsible gaming options provided on the website
  • A limited number of game providers are available

Interesting facts

  • The monthly withdrawal limit is determined by the payment type selected
  • A medium-sized casino that is popular in the United States and Australia

According to our search, JacksPay Casino has a small revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.

Based on all of the information mentioned in this review, JacksPay Casino is a bad online casino which means you should not deposit and play at. If you have any issues when playing at this casino, you can contact us via our Live chat system. Our support are available 24/7 and ready to support you for free.

Expert Verdict

JacksPay casino review completed on December 11th, 2021. Analysts have found accusations and comments about the platform before giving a conclusion.

If you do not want to get into trouble, it is best not to choose JacksPay casino. It is regrettable to say that this platform is a scam and is operating without any regulatory oversight. At the same time, there are many complaints and denunciations that the casino does not pay out winnings and shirks responsibility! Therefore, you should opt for more transparent casinos.

No Live Dealer Games and Jackpots

The platform has around 500 games, and the latest Megaways titles or live casino games are not included. Also, casino games are not available in demo mode for those who have not made a deposit.

Currently, the platform does not cooperate with many software providers, and only six studios are working with the casino, including Rival Gaming, Betsoft, Spinomenal, Qora, Fresh Deck, and Saucify.

Slots dominate with classic 3-reel slot games or 3D slots. In addition, table games are also available with several variations such as American Blackjack, European Roulette, Baccarat, Red Dog, Deuces Wild, Double Joker, Jacks or Better, etc.

Payment Methods and Limits

Note: Gambling responsibly using your own money instead of relying on credit cards. This is also a way to avoid falling into debt traps and the inability to pay.

JacksPay casino supports multiple payment methods, including Credit cards, Mastercard, bank transfers, and cryptocurrencies. However, not all methods work for both deposit and withdrawal. At the same time, they may or may not be available between countries.

In addition to US dollars, the casino also supports payments via Bitcoin. For US gamblers, cryptocurrency is the only solution for easy deposits and withdrawals, as local banks can intercept any card transactions used in gambling.

The minimum withdrawal amount is $100, and deposits must be wagered 3x before the withdrawal. For US withdrawals, players can use Western Union and eChecks.

Cashout requests will take up to 48 hours to process.

Complaints about the Casino

JacksPay casino was launched in February 2020, "created from a team of individuals with 35 years of experience serving customers in the online gaming space".

Although it's only been around for nearly two years, the casino has already shown its players the efforts in perfecting and improving the quality of the product despite receiving negative reviews many times. Therefore, the casino has gone out of its way to please players by offering valuable bonuses.

However, we think that the efforts it is bringing are only to retain and attract new users, but in the end, things are still terrible. Many comments from players' real experience stated that the casino did not pay out their winnings. Instead, their accounts were locked immediately after winning with the excuse that "your country is not available to use the service."

Therefore, it is best to stay away from this platform!

Scam Platform Operating without Licenses

Again, it's a sign that this casino is a scammer as we couldn't find any information about its license to operate. The casino says it is "Approved", but there is no proof of the attached license number.

The casino does not lay out the technologies used to protect player data regarding security. So you probably already know what to do!

Unfair Terms and Conditions

This directory contains many vague and misleading terms.

JacksPay casino said it doesn't like to limit the bonus, so sometimes the bonus will come with the maximum amount to be withdrawn. However, a case from a user in early November 2021 reported that he won more than $4,300, and in 2 weeks, he received $300 with the explanation that the bonus exceeded the allowed limit.

Furthermore, many complaints also show that the platform refuses to award bonuses, claiming that the player's country is not authorized to use the service. However, the list of restricted countries does not list the territories of residence of these gamblers.

Good Layout and Design

JacksPay site focuses on providing services on mobile devices. As a result, users can access everything from game libraries to support services anywhere and anytime.

In terms of visuals, everything is not too impressive and is designed quite simply with black and white background tones. The options and features are clearly arranged, making it easier to switch between sections.

"Ghost" Customer Support Service 

There are three ways to contact customer support: live chat, email, or phone.

Live Chat

  • Monday through Friday, 5 a.m. to 9 p.m. PST;
  • Saturday and Sunday, 7 a.m. to 9 p.m. PST.

Even though we sent questions during business hours, the waiting time was quite long. In particular, we tried submitting complaints, and the wait time seemed endless, or perhaps, the agent didn't want to help.

  • Phone Call - +1-888-576-7896
  • Monday through Friday, 6 a.m. to 3 p.m. PST.

The phone support channel is not effective. Many players said they spent hours trying to contact the agent, but, in the end, no one picked up the phone.

Email

Do not expect too much from this support channel. Inquiries and complaints about the casino's services are not clearly addressed via email. Many users’ complaints about the platform not paying out winnings have also been unanswered.

Welcome Bonus and other Promotions

JacksPay casino knows how to attract players by offering many incentives. For example, the welcome bonus gives a 300% match deposit bonus of $600 + 100 free spins on specific slots.

In addition, the welcome offer has terms and conditions attached. Specifically, the minimum deposit is $25, and players must complete a 30x wagering requirement before withdrawing their winnings.

You should also note that not all games contribute to meeting wagering or play-through requirements. For example, all bets made on slot machines contribute 100% to meeting the requirements, while bets on table games count 20%.

There are also quite a few incentives, like daily cashback bonuses, BTC bonuses, loyalty programs, etc.

Bonuses

No Deposit Bonus Not available
1st Deposit Bonus Bonus 500% up to $750 *T&Cs apply

Language options

English Website: English
English Customer Support: English
Live chat

Payment method
Show all (12)

Bitcoin
Visa
Moneygram
MasterCard
Litecoin
American Express
Bitcoin Cash
Ethereum

Game providers

Betsoft Gaming
Spinomenal
Genii
Rival Gaming
Saucify
Fresh Deck Studios
Qora Games

Available games

Roulette
Bingo
Blackjack
Baccarat
Keno
Eduardo Muthu
Author Guarantor: Eduardo Muthu Last updated: 01 December 2022
Bonuses

JacksPay Casino bonus codes

Browse all bonuses and promotions offered by JacksPay Casino, including their first deposit bonus and other generous promotions.

500% up to $750 United States

1st Deposit Bonus
Minimum deposit: $25
  • You need to deposit at least $25 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $25 and get a $750, $750 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 42x (bonus + deposit)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 42 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $25 and get a $125 bonus, you will have to wager $6,300 in total before being allowed to make a withdrawal.
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Game weighting and exclusions apply • 18+
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VPN not allowed

400% up to $800 United States

1st Deposit Bonus
Minimum deposit: $15
  • You need to deposit at least $15 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $15 and get a $800, $800 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 30x (bonus + deposit)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 30 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $15 and get a $60 bonus, you will have to wager $2,250 in total before being allowed to make a withdrawal.
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Offer is available only for deposits via Bitcoin • Game weighting and exclusions apply • 18+
Activate bonus in your casino account
Has bonus worked for you?
VPN not allowed

300% up to $600 + 100 Extra Spins United States

1st Deposit Bonus
Minimum deposit: $25
  • You need to deposit at least $25 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $25 and get a $600, $600 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 30x (bonus + deposit)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 30 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $25 and get a $75 bonus, you will have to wager $3,000 in total before being allowed to make a withdrawal.
Free Spins: 100
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Game weighting and exclusions apply • 18+
Activate bonus in your casino account
Has bonus worked for you?
VPN not allowed
User reviews

User reviews of JacksPay Casino

This is a place to share experience with JacksPay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

2.6

Rated by 69 users

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Info
Web Language
English
Support Language
English
Established
2020
Support Livechat
Restricted Countries
Afghanistan
Afghanistan
Antarctica
Antarctica
Azerbaijan
Azerbaijan
Bahrain
Bahrain
Bangladesh
Bangladesh
Bhutan
Bhutan
Bouvet Island
Bouvet Island
British Indian Ocean Territory
British Indian Ocean Territory
Bulgaria
Bulgaria
Canada
Canada
Cayman Islands
Cayman Islands
Denmark
Denmark
Estonia
Estonia
French Southern Territories
French Southern Territories
Georgia
Georgia
Guam
Guam
Hungary
Hungary
India
India
Indonesia
Indonesia
Iran, Islamic Republic Of
Iran, Islamic Republic Of
Iraq
Iraq
Israel
Israel
Kazakhstan
Kazakhstan
Kuwait
Kuwait
Kyrgyzstan
Kyrgyzstan
Lao People'S Democratic Republic
Lao People'S Democratic Republic
Lebanon
Lebanon
Netherlands
Netherlands
Netherlands Antilles
Netherlands Antilles
Pakistan
Pakistan
Palestinian Territory, Occupied
Palestinian Territory, Occupied
Philippines
Philippines
Poland
Poland
Puerto Rico
Puerto Rico
Qatar
Qatar
Romania
Romania
Russian Federation
Russian Federation
Saudi Arabia
Saudi Arabia
Singapore
Singapore
Slovakia
Slovakia
Somalia
Somalia
South Georgia And The South Sandwich Islands
South Georgia And The South Sandwich Islands
Syrian Arab Republic
Syrian Arab Republic
Tajikistan
Tajikistan
Turkmenistan
Turkmenistan
Ukraine
Ukraine
United States Minor Outlying Islands
United States Minor Outlying Islands
Uzbekistan
Uzbekistan
Virgin Islands, U.S.
Virgin Islands, U.S.
Western Sahara
Western Sahara
Currency
AUD, CAD, EUR, GBP, USD, ZAR
VPN
Betting Shops
Payment methods

JacksPay Casino payment methods

Browse an overview of payment methods supported by JacksPay Casino, along with related limits and fees associated with transactions to or from your casino account.

Minimum deposit
$25
Minimum withdrawal
$25
Withdrawal limits
No limit
Withdrawal pending time
Ewallets: Max 72 hours
Credit Cards & Debit Cards: Max 72 hours
Bank Transfers: Max 72 hours
Cheque: Max 72 hours
Pending Time: Max 72 hours