JacksPay Casino Review

JacksPay Casino Review

6.4 /10
United States
Players from United States Accepted
No License
Last updated: 07 October 2024
6.4 /10
Moderate Trust Casino
by CM Ranking
Revenues: Big
9.33
/10
Reputation: Bad
4.65
/10
Withdrawal Speed: Questionable
5
/10
T&C: Very unfair
0.5
/10
Bonus: Good
6.8
/10
  • The Casino welcome players from a wide range of countries
  • The casino accepts Bitcoin payments
  • Website design is simple and clean
Important: Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Expert Verdict

JacksPay casino review completed on December 11th, 2021. Analysts have found accusations and comments about the platform before giving a conclusion.

If you do not want to get into trouble, it is best not to choose JacksPay casino. It is regrettable to say that this platform is a scam and is operating without any regulatory oversight. At the same time, there are many complaints and denunciations that the casino does not pay out winnings and shirks responsibility! Therefore, you should opt for more transparent casinos.

No Live Dealer Games and Jackpots

The platform has around 500 games, and the latest Megaways titles or live casino games are not included. Also, casino games are not available in demo mode for those who have not made a deposit.

Currently, the platform does not cooperate with many software providers, and only six studios are working with the casino, including Rival Gaming, Betsoft, Spinomenal, Qora, Fresh Deck, and Saucify.

Slots dominate with classic 3-reel slot games or 3D slots. In addition, table games are also available with several variations such as American Blackjack, European Roulette, Baccarat, Red Dog, Deuces Wild, Double Joker, Jacks or Better, etc.

Payment Methods and Limits

Note: Gambling responsibly using your own money instead of relying on credit cards. This is also a way to avoid falling into debt traps and the inability to pay.

JacksPay casino supports multiple payment methods, including Credit cards, Mastercard, bank transfers, and cryptocurrencies. However, not all methods work for both deposit and withdrawal. At the same time, they may or may not be available between countries.

In addition to US dollars, the casino also supports payments via Bitcoin. For US gamblers, cryptocurrency is the only solution for easy deposits and withdrawals, as local banks can intercept any card transactions used in gambling.

The minimum withdrawal amount is $100, and deposits must be wagered 3x before the withdrawal. For US withdrawals, players can use Western Union and eChecks.

Cashout requests will take up to 48 hours to process.

Complaints about the Casino

JacksPay casino was launched in February 2020, "created from a team of individuals with 35 years of experience serving customers in the online gaming space".

Although it's only been around for nearly two years, the casino has already shown its players the efforts in perfecting and improving the quality of the product despite receiving negative reviews many times. Therefore, the casino has gone out of its way to please players by offering valuable bonuses.

However, we think that the efforts it is bringing are only to retain and attract new users, but in the end, things are still terrible. Many comments from players' real experience stated that the casino did not pay out their winnings. Instead, their accounts were locked immediately after winning with the excuse that "your country is not available to use the service."

Therefore, it is best to stay away from this platform!

Scam Platform Operating without Licenses

Again, it's a sign that this casino is a scammer as we couldn't find any information about its license to operate. The casino says it is "Approved", but there is no proof of the attached license number.

The casino does not lay out the technologies used to protect player data regarding security. So you probably already know what to do!

Unfair Terms and Conditions

This directory contains many vague and misleading terms.

JacksPay casino said it doesn't like to limit the bonus, so sometimes the bonus will come with the maximum amount to be withdrawn. However, a case from a user in early November 2021 reported that he won more than $4,300, and in 2 weeks, he received $300 with the explanation that the bonus exceeded the allowed limit.

Furthermore, many complaints also show that the platform refuses to award bonuses, claiming that the player's country is not authorized to use the service. However, the list of restricted countries does not list the territories of residence of these gamblers.

Good Layout and Design

JacksPay site focuses on providing services on mobile devices. As a result, users can access everything from game libraries to support services anywhere and anytime.

In terms of visuals, everything is not too impressive and is designed quite simply with black and white background tones. The options and features are clearly arranged, making it easier to switch between sections.

"Ghost" Customer Support Service 

There are three ways to contact customer support: live chat, email, or phone.

Live Chat

  • Monday through Friday, 5 a.m. to 9 p.m. PST;
  • Saturday and Sunday, 7 a.m. to 9 p.m. PST.

Even though we sent questions during business hours, the waiting time was quite long. In particular, we tried submitting complaints, and the wait time seemed endless, or perhaps, the agent didn't want to help.

  • Phone Call - +1-888-576-7896
  • Monday through Friday, 6 a.m. to 3 p.m. PST.

The phone support channel is not effective. Many players said they spent hours trying to contact the agent, but, in the end, no one picked up the phone.

Email

Do not expect too much from this support channel. Inquiries and complaints about the casino's services are not clearly addressed via email. Many users’ complaints about the platform not paying out winnings have also been unanswered.

Welcome Bonus and other Promotions

JacksPay casino knows how to attract players by offering many incentives. For example, the welcome bonus gives a 300% match deposit bonus of $600 + 100 free spins on specific slots.

In addition, the welcome offer has terms and conditions attached. Specifically, the minimum deposit is $25, and players must complete a 30x wagering requirement before withdrawing their winnings.

You should also note that not all games contribute to meeting wagering or play-through requirements. For example, all bets made on slot machines contribute 100% to meeting the requirements, while bets on table games count 20%.

There are also quite a few incentives, like daily cashback bonuses, BTC bonuses, loyalty programs, etc.

JacksPay Casino bonus codes

On this page, you'll find a list of the latest no-deposit bonuses or free spins and first deposit bonuses offered by JacksPay Casino which are available to players from your country.

United States 500% up to $750

1st Deposit Bonus
Minimum deposit: $25
  • You need to deposit at least $25 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $25 and get a $750, $750 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 42x (bonus + deposit) (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 42 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $25 and get a $125 bonus, you will have to wager $6,300 in total before being allowed to make a withdrawal.
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Game weighting and exclusions apply • 18+
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United States 400% up to $800

1st Deposit Bonus
Minimum deposit: $15
  • You need to deposit at least $15 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $15 and get a $800, $800 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 30x (bonus + deposit) (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 30 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $15 and get a $60 bonus, you will have to wager $2,250 in total before being allowed to make a withdrawal.
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Offer is available only for deposits via Bitcoin • Game weighting and exclusions apply • 18+
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United States 300% up to $600 + 100 Extra Spins

1st Deposit Bonus
Minimum deposit: $25
  • You need to deposit at least $25 to be eligible for this bonus.
Sticky Bonus
  • The initial bonus value will be deducted when you request the withdrawal. For example: If you deposit $25 and get a $600, $600 will be deducted from your account when you try to withdraw the winnning.
Wagering requirements: 30x (bonus + deposit) (restrictions apply)
  • After claiming the bonus, to convert the winning fun into the real money fund you have to meet the wagering requirement by wagering 30 times the deposit amount plus deposit amount that the casino requires.
  • For example, if you deposit $25 and get a $75 bonus, you will have to wager $3,000 in total before being allowed to make a withdrawal.
Free Spins: 100
Terms apply, please gamble responsibly • New Players Only • Bonus must be claimed before making the initial deposit • Game weighting and exclusions apply • 18+
Activate bonus in your casino account
Has bonus worked for you?

JacksPay Casino payment methods

The list of payment methods supported by JacksPay Casino. You can also find other information related to payment methods such as limits and timeframe for each methods for withdrawal requests.

Currency

AUD, CAD, EUR, GBP, USD, ZAR

General information of JacksPay Casino

On this page, you can find the general information of JacksPay Casino such as website-supported languages, or its restricted countries. If you are not sure if the casino is the best fit, this tab will guide you to have the best answer!

License
No License
Web Language
English English
Established
2020
Support Livechat
Game providers
Qora Games
Qora Games
Rival
Rival
VPN
Betting Shops
Restricted Countries
Afghanistan Afghanistan
Antarctica Antarctica
Azerbaijan Azerbaijan
Bahrain Bahrain
Bangladesh Bangladesh
Bhutan Bhutan
Bouvet Island Bouvet Island
British Indian Ocean Territory British Indian Ocean Territory
Bulgaria Bulgaria
Canada Canada
Cayman Islands Cayman Islands
Denmark Denmark
Estonia Estonia
French Southern Territories French Southern Territories
Georgia Georgia
Guam Guam
Hungary Hungary
India India
Indonesia Indonesia
Iran Iran
Iraq Iraq
Israel Israel
Kazakhstan Kazakhstan
Kuwait Kuwait
Kyrgyzstan Kyrgyzstan
Laos Laos
Lebanon Lebanon
Netherlands Netherlands
Netherlands Antilles Netherlands Antilles
Pakistan Pakistan
Palestinian Territory Palestinian Territory
Philippines Philippines
Poland Poland
Puerto Rico Puerto Rico
Qatar Qatar
Romania Romania
Russian Russian
Saudi Arabia Saudi Arabia
Singapore Singapore
Slovakia Slovakia
Somalia Somalia
South Georgia And The South Sandwich Islands South Georgia And The South Sandwich Islands
Syrian Arab Republic Syrian Arab Republic
Tajikistan Tajikistan
Turkmenistan Turkmenistan
Ukraine Ukraine
United States Minor Outlying Islands United States Minor Outlying Islands
Uzbekistan Uzbekistan
Virgin Islands, U.S. Virgin Islands, U.S.
Western Sahara Western Sahara
Eduardo Muthu
Mentor
Last updated: 07 October 2024
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User reviews of JacksPay Casino

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