Verdict

Jackpot.com casino review was completed on December 31st, 2021. Our experts took the time to research before reaching conclusions.

If you are a lottery or scratch card lover, Jackpot.com will meet all your needs. This is a reputable betting platform, launched more than five years ago and what it brings is extremely impressive.

However, this casino does not offer welcome offers. Instead, promotions will change over time and mostly discounts for lottery tickets. Therefore, this operator cannot fulfill the demand if you expect generous offers like other platforms.

Positives

  • Phone customer support available
  • Nice and modern website
  • Secutiry check with UKGC, MGA, SGA license

Negatives

  • The casino does not accept bitcoin
  • Live chat support is not available 24/7

About the Platform

5.0

The site's name says it all, Jackpot.com is a casino for those passionate about looking for great prizes, founded in 2016 in Malta by Lottomatrix Operations Limited. This is the same operator that has launched another popular platform, LotteryWorld casino, also loved by gamblers.

Currently, Jackpot.com has rapidly grown to become famous, promising to allow players to participate in betting on the results of the largest European and American lotteries. In addition, the casino also offers various game options such as slots, table games, and scratch cards.

Fully Licensed Casino

Many players suspect that the platform can be a scam as it awards more than 100 million Euros prize. However, we can confirm this casino is entirely reputable and safe to bet on after experiencing it.

Specifically, the operator has received a license from the Malta Gaming Authority, fully compliant and legal in many countries. Furthermore, the UK Gambling Commission - one of the strictest governing bodies for online gambling, has also licensed the site.

On top of that, the casino has integrated SSL encryption technology to keep all data safe.

In addition, the operator also links with organizations such as Gamble Aware to help players having gambling problems. You can also go to the link to the Player Protection area at the bottom of the homepage to control your behavior.

Fair Terms and Conditions

We did not find the rules to be a major hindrance to the players. Therefore, you can rest assured when betting at the casino. However, it would be best to read carefully before signing up for an account.

First of all, after signing up, you will not be able to gamble for real money, access free games, or withdraw, until the age verification step is completed. Accordingly, you must provide the required identification documents. If the verification process is not completed satisfactorily, the operator may suspend the account, restricting access until the process is completed.

In addition, when making a deposit, requesting a withdrawal, or paying out winnings, you must provide some documents required for the “Know Your Customer” section. So you need to provide your Passport, National Identity Card, Driver's License, Utility Bill, Bank Statement, proof of payment details, proof of source of income, etc. It should be noted that you have 30 days to submit KYC documents and will not be allowed withdrawal until all documents have been approved.

Last but not least, if you are not active continuously for 12 months, the casino will charge a monthly fee, specifically:

  • £5/month for UK Players;
  • Kr50/month for Swedish Players;
  • €5/month for all other Players, including Irish Players.

Modern Layout and Easy Navigation

One notable feature is the easy-to-use user interface, so you can find everything you need in just a few clicks. Even more impressive is that you will be impressed by the engaging graphics with a clear layout as soon as you log in.

You will get easy access to categories from the top of the homepage like the lottery, results, scratch cards or casino. Additionally, as you scroll to the bottom of the page, you'll see information about customer support, policies, and language options.

In particular, in addition to English, the website can be translated into other languages ​​such as Russian, Portuguese, Italian, Spanish, German, and Swedish.

Moreover, while there is no app available, the casino website can be accessed easily via a browser on iOS and Android devices. Therefore, you can entertain anywhere, anytime.

Lottery, Scratch Cards, and Casino Games 

3.0

When you go to the Games section, you'll find titles from top studios like NetEnt, Microgaming, Quickspin, and more.

There are more than 70 lottery games, scratch cards, and casino games for players. Alternatively, you can also visit the map page of the site to see a list of available tournaments, with the biggest lottery games available being PowerBall, MegaMillions, EuroMillions, Eurojackpot, and German Lotto.

Especially, if you want to try something new, you can check out the scratch card category. You can play from €0.05/card to €10/card and can win jackpots from €500 to €100,000.

Casino games are just a subcategory, but there's still a lot to explore. For example, you can participate in slot games or table games with exciting titles like Diamond Strike slot, Crystal Queen slot, or Baccarat, Roulette, and Baccarat variations. 

Diverse Payment Methods and other Notice

4.0

Note: UKGC regulated casinos do not accept payments via credit cards to prevent players from betting without knowing where to stop. Therefore, it is best to use your self-earned money to gamble responsibly without falling into a debt trap.

Due to the decision of the UK Gambling Commission, Jackpot.com does not accept credit card payments from UK gamblers, effective April 14, 2020.

To deposit, there are different methods like debit card, Neteller, Skrill, Webmoney, and Sofort. You can deposit money into your account instantly, no matter what form of payment you use.

Depending on the method selected, you may be charged a processing fee from a third party. In particular, banks may charge fees independently for wire transfers and other payment methods. Therefore, you are responsible and fully responsible for all costs when making the deposit.

The casino says it will try to deal with requests as quickly as possible when it comes to withdrawals. However, it will normally take up to 5 days after the operator receives the request, depending on you completing and meeting the KYC documents or verification checks.

All withdrawals will be processed to the account where the deposit was made. Any third-party bank withdrawal processing fees incurred will be borne by you.

Minimum deposit
EUR 10
Minimum withdrawal
EUR 1
Withdrawal limits
No Limit for EUR
Withdrawal pending time

1-3 working days

Lack of Welcome Bonus 

4.0

Jackpot.com is a lottery site that promises multi-million Euro wins, so it doesn't offer welcome bonuses.

However, the casino offers promotions, prizes, and tournaments related to lotteries, scratch cards, slots, table games, live casinos, or any related products. Other services they may provide from time to time, including:

Bonus: Bonuses can be credited to the account for use by players in Slots, Instant Games, Table Games, Live Casino, or any other regulated games;

Cash Spins: This is a bonus or spin feature for online casino games. Cash Spins are awarded for a particular casino game or group of games, acting as a bet real money bets with a specific value;

Lottery Tournaments: You can compete with other Jackpot players for prizes. The more bets and wins, the higher you will rank, which increases your chances of winning;

Casino Tournaments: This is another way to compete against other bettors and get prizes. You can spin the reels in slots, and each win gets you a point. The more you spin and win, the higher you will rank, increasing your chances of winning one of the prizes on offer;

Lottery Bundle or Scratch Voucher: You can get a promotional lottery line, scratch card, or discount.

Helpful Customer Support and FAQs Section

3.0

Support isn't available 24/7, but it's not as slow as we thought. There are several ways to contact the agent, such as live chat (working from 06:00 to 22:00 GMT), phone, email, and Facebook. Overall, the agents were very professional, quick, and helpful.

In addition to the customer support channels, the helpful FAQs section also provides answers on Lottery Betting, Registration, Scratch Cards, Results, Registration, Banking, etc. The support offered in this category is pretty extensive, so you might want to check it first before contacting support.

Eduardo Ramos
Joined: 2 years ago
Score by Eduardo Ramos

Details

Website jackpot.com
Established 2016
Licenses United Kingdom, Sweden, Malta
Platforms Mobile Tablet Desktop
Softwares
Currencies
Loyalty club
Tournament
Products
Email [email protected]
Tel 441515414507
Live chat
Website language
Support language
Allowed Countries

Game Types

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting