Hello Casino Review
Through our review of the Hello Casino and decided to give it a title "slightly bad online casino" for its rating. Because this casino has proved to have some good qualities for users. However, we also detected that Hello Casino also carries a lot of negatives which indicates in our pros and cons section. Therefore, it will be unwise to play here. During our review, we looked at player complaints from other review sites, estimated revenue, licenses, authenticity of the game, responsible gambling methods, quality of customer support, fairness of terms and conditions, withdrawal limits, withdrawal times, and many other factors. So, if you are wondering if this casino is safe or a scam? Read the full review below to learn more.
- 0-24 withdrawal time frame
- Live chat available 24/7
- UK Gambling License
- Large number of restricted countries
- German, Azerbaijani, Indian, Japanese, Malaysian, Qatari, and Tunisian players are not eligible to play progressive jackpot games, and any winnings from any of the Jackpots will be confiscated (Restricted Jackpot Territories)
- Small casino that is popular throughout Europe
According to our search, we found Hello Casino has an medium revenue size. Our analytics is refined by our exclusive formula based on traffic, country, age, gender, and many other aspects to give this conclusion for its estimated revenue. As a matter of fact, bigger revenue casinos generally will be safer as they are able to pay out big wins while smaller revenue casinos may face difficulty in the same situation.
As we already mentioned, Hello Casino is a slightly bad online casino. That means that while it's not completely bad, the negatives almost outweight the positives. Therefore, it would be better to play at other better online casinos.
Hello Casino - a UK-Focused Online Site
Hello Casino is a UK-focused online gambling site specializing in slot machines, especially, games from NetEnt Gaming. However, there are many other exciting things gamblers can explore, such as the plethora of table games, jackpot games, live casinos, and more.
The casino always attaches great importance to providing secure payment methods for its users. The deposit process is easy, and gamblers will have good options like Visa, MasterCard, Trustly, Paysafecard, and more. The minimum deposit amount allowed is £10 for all methods. Besides, the withdrawal feature is also significantly faster than most other online gambling platforms. If gamblers decide to use bank transfer, the withdrawal time will vary depending on the bank used.
A Little Number of Games but Quality
This site that engages well with users is a breath of fresh air, especially when it comes to various games. The casino has partnered with more than 40 software vendors such as NetEnt, Evolution Gaming, Play’n GO, Microgaming, Big Time Gaming, Quickspin, Blueprint, or Red Tiger, which are some of the familiar names in the iGaming market.
For live dealer games, the site has partnered with leading game solution providers Evolution Gaming and NetEnt. Microgaming is also a notable name, offering top-notch slots with eye-catching animations and vivid sound effects.
NetEnt Gaming is also listed among the studios that have contributed to Hello Casino's portfolio. Just like Microgaming, NetEnt is mainly known for its excellent slots. However, this does not mean that the slot machine is the only part of the gaming studio. Users who have subscribed to the interactive casino will have the opportunity to enjoy various table games offered by the same vendor.
The selection of games is excellent, including all the major branded games you'd expect like Invisible Man slot, Aliens slot, Jack and the Beanstalk slot, Creature from the Black Lagoon slot, and more. Besides, the site also has a plethora of table games and various video poker to play instantly. This is spearheaded with several progressive jackpot games, including Arabian Nights slot, Hall of Gods slot, Mega Fortune slot, and more.
The casino has not overlooked virtual gamblers looking for the most authentic experience. They can enjoy the variety of live games available on the platforms offered by NetEnt and Evolution Gaming. These are studios that have received numerous awards for live table games. For Live casinos, gamblers will discover exciting game options such as poker, roulette, baccarat, and blackjack. Bettors can also participate in Deal or No Deal, Super Sic Bo, Monopoly, or Dream Catcher. If desired, users can visit Football Studio.
Big Wow for Banking Process
Hello Casino has put in a lot of effort to ensure that familiar gamblers can quickly deposit or withdraw winnings. The entertainment site has a range of fast and secure payment services, meaning gamblers’ transactions will be processed seamlessly. Another important thing is the variety of currencies accepted on the platform like CAD, CHF, EUR, GBP, NOK, SEK, and NZD.
Gamblers will have the opportunity to fund their accounts through Visa, Mastercard, Skrill, PayPal, and Neteller. The Paysafecard prepaid card is also on the list of payment solutions bettors are entitled to use. Besides, if the option to make payments via bank accounts suits users’ preferences, payment solutions like Trustly, Sofort Banking, Bank Wire, and Giropay are also available. For non-UK gamblers, the bank payment options include Dotpay, Qiwi Wallet, Yandex Money, WebMoney, and Moneta.ru.
As soon as the withdrawal has been initiated, the request will be processed in a day or two. Once the transaction is approved, the users will receive the money within minutes. However, this may not be the case for withdrawals via Bank Transfer since the time gamblers receive the funds will depend on their use.
The minimum withdrawal is the same as the minimum deposit of $10 with a withdrawal limit of $12,500 per week.
When Did It Say Hello to the iGaming Market?
Hello Casino opened in late 2014 and is operated by Imperium Network Solutions Ltd of the UK. The site offers games powered by multiple game developers merged under a platform provided by White Hat Gaming. This casino is licensed in the UK and Curacao and provides services for most major markets, except the US.
In terms of security, fairness, gameplay, and responsible gaming policies, the site uses SSL encryption to help keep users private and secure from the casino's servers. I couldn't find fairness information or the casino's gameplay check, but Hello Casino posted proof of a gaming license to show that it is indeed a legitimate website.
However, the platform says gamblers' money protection only meets UK standards. This has no segregation or safety at all, so if the casino stops functioning, users' funds will not be protected from being lost.
Although the casino does not have the most innovative design, it is a step up from regular casinos. The overall interface is bold and classy, and it also gives gamers the peace of mind that they are dealing with a legitimate institution.
One of the best things about mobile or desktop device users is that they have the opportunity to have fun anytime, anywhere. If you go out often, you can be glad to know that the website runs smoothly on a wide variety of handsets.
No Phone and FAQs Support
In the event of any questions about the game, payment, registration, and other inquiries regarding the gambling process, gamblers can contact customer support. The site has a Chat button at the bottom of the homepage, or users can choose Support, where the platform's support email is located. Although Hello casino is not available over the phone, other support options are available 24/7.
Unfortunately, the casino currently does not have a FAQ section, as it is clearly shaped, and the promotions are explained individually and with exact steps. In case you have any questions, you can always contact the casino.
Bonuses for Everyone
The reward offered is an attractive invitation. The site combines free spins with a 100% deposit match, and gamblers can deposit any amount starting at £10 to unlock the offer. The casino will match that and double it.
Users will receive a 100% match bonus of up to £100 plus 25 spins. Gamblers can complete wagering requirements before cashing out and use the free spins on the Starburst slot or Gonzo's Quest slot.