Important note: The review was updated on the 3rd of November, 2021. We aim to bring the most unbiased and latest reputation info to our readers.
CasinoMarriott site has a bad reputation because we have doubts about the platform's license. In addition, after reviewing, the T&Cs catalog has many shortcomings that users need to pay attention to before playing with real money. Besides, the site has many unfair requirements and makes it difficult for gamblers to get entertained. The services provided are pretty bad, such as unprofessional and enthusiastic support service.
Moreover, so far, there have been many complaints from users about the transparency of the platform. Therefore, we do not recommend you to entertain here as there are much better online casinos for entertainment.
Diverse Game Library
While licensing issues are questionable, the casino's game portfolio is undeniably diverse and intriguing. CasinoMarriott site believes that with their industry experience, they understand the needs of players, so offering attractive games is the best way to attract customers.
Over 4,000 titles packed with features and quality graphics from reputable studios like BetSoft and Tom Horn Gaming. Because the library catalog is quite extensive, the platform has divided game types into different tabs such as Slots, Table Games, Live Casino, Jackpots, Video Poker, Lottery, Fishing, etc. Therefore, whatever the interests of gamblers, it is not difficult to find what suits their needs.
The casino's prominent titles include Agent X Mission slot, Turbo Play slot, 9 Lions slot, Gods Of Egypt slot, and more. In addition, players can win great prizes with jackpot slots like the Indian Cash Catcher slot, Monkey Jackpot slot, 88 Dragons Treasure slot, 20 BitStars slots, Santa's Village slot, etc.
Furthermore, for a more authentic experience, the live casino lobby will not disappoint you with its high-quality HD titles. Players can socialize and interact with other dealers and gamblers in real-time in Dragon Tiger, Caribbean Stud Poker, Roulette, Blackjack, etc.
Banking Methods and Withdrawal Fees
Gamblers need to verify an account after making the first deposit to comply with anti-money laundering regulations. In addition, players who have never made a deposit and want to withdraw their winnings for free chips must make a successful minimum deposit of €25.
Multiple payment providers handle deposits and withdrawals with requests dealt with securely and with no hidden costs. To top up, players can use Visa, Maestro, Mastercard, Neosurf, Neteller, Skrill, Bitcoin, and Bitcoin Cash.
When it comes to withdrawing winnings, gamblers will use the same method as depositing. If you want to change to another process, you must contact the support staff. As mentioned, the withdrawal limit is set at €5,000 per month, and this is way too low. For withdrawals above the monthly threshold, payments will be made in installments until the total amount is paid.
The casino also reserves the right to charge withdrawal fees from €10 - €40 for specific methods such as Wire, Neteller, Direct-to-Card, etc., based on the location of residence and the VIP Level from time to time.
About the Casino - All You Need to Know
CasinoMarriott launched in 2020, intending to provide the ultimate fun for gamblers. Besides, PlayB Malta Ltd delivers services to bring a comprehensive library of games from top studios with potential promotions. However, there are many other features that we need to consider, although we do not think this site is safe enough to have fun.
Bad Reputation and Untransparent Rules
The casino says it owns a license to operate and is authorized and regulated by the Government of Curacao to offer sportsbooks and casinos starting in 2020. However, after inspection and review, the license to operate The action is no longer valid, or the casino may have forged a permit. Therefore, we do not recommend you to entertain at this casino.
In addition to the invalid license, the platform says that the data is always kept safe through SSL encryption technology.
Extremely Unfair Terms and Conditions
There are a lot of bad reviews we came up with after looking at the CasinoMarriott site’s catalog of T&Cs, and you probably wouldn't want to entertain at such a platform.
First of all, accounts that have not been logged in for six months should not have balances because the casino will deduct the management fee every 30 days. In addition, if within 12 months the account does not work, the entire balance will be forfeited and closed. In particular, some users reported that they tried to contact the casino to close the account, and the casino did not respond to these requests.
Next, the platform will limit the winnings even though gamblers play with real money. It also introduces bet limits (or voids) if accounts fail the verification process or players open multiple accounts. In addition, the casino reserves the right to cancel any bets in the last 5 minutes before the event starts without giving any reason if doubts are detected.
Finally, the withdrawal limit is capped at €5,000 a month. This limit is not suitable for high-rollers.
New and Refreshing Layout and Mobile Experience
CasinoMarriott platform has a pretty eye-catching layout and design. Upon access, the platform welcomes players with quality animated graphics, and promotions are placed at the top of the homepage to attract users. Continuing to scroll down, attractive game categories are displayed and divided into different tabs so that navigation is not difficult for new players. In addition, the pages of information related to the platform are also clearly arranged at the bottom of the page.
Although there is no specialized application, it is not a big deal. Mobile casinos are pretty smooth on tablets or phones with the same features as desktops. Therefore, players that are often on the go can be easily accessed without any problems.
Bad Experience with the Customer Support
The casino considers that customer satisfaction is the number one priority. However, there are a lot of user complaints surrounding the delayed support from resellers. The platform has two support methods: live chat and email. During our review, we also found the FAQs page to be quite helpful.
We also had specific experiences before giving an objective rating. Unfortunately, the experience was not positive, and as other users commented, support via Live chat took a long time to wait. Especially when there were complaints, we waited more than 5 hours but still no response. The email experience is also not very good, and you should not expect too much.
Welcome Bonus and other Promotions
The size of the welcome bonus is quite generous, and newcomers will receive a 350% bonus on the first deposit of up to €3,000.
Accordingly, all bonuses have T&Cs attached, and players must deposit a minimum of €20 before receiving the welcome bonus. In addition, newbies need to wager any deposit and bonus 45x before requesting a withdrawal.
Besides the welcome bonus, the casino also offers many promotions to attract players. You can check the Promotions section to keep up with updates. The casino also has a pretty generous VIP program, cashback offers, and more.
