CasinoMarriott Review

CasinoMarriott launched in 2020, intending to provide the ultimate fun for gamblers. Besides, PlayB Malta Ltd delivers services to bring a comprehensive library of games from top studios with potential promotions. However, there are many other features that we need to consider, although we do not think this site is safe enough to have fun.

Bad Reputation and Untransparent Rules

The casino says it owns a license to operate and is authorized and regulated by the Government of Curacao to offer sportsbooks and casinos starting in 2020. However, after inspection and review, the license to operate The action is no longer valid, or the casino may have forged a permit. Therefore, we do not recommend you to entertain at this casino.

In addition to the invalid license, the platform says that the data is always kept safe through SSL encryption technology.

Extremely Unfair Terms and Conditions

There are a lot of bad reviews we came up with after looking at the CasinoMarriott site’s catalog of T&Cs, and you probably wouldn't want to entertain at such a platform.

First of all, accounts that have not been logged in for six months should not have balances because the casino will deduct the management fee every 30 days. In addition, if within 12 months the account does not work, the entire balance will be forfeited and closed. In particular, some users reported that they tried to contact the casino to close the account, and the casino did not respond to these requests.

Next, the platform will limit the winnings even though gamblers play with real money. It also introduces bet limits (or voids) if accounts fail the verification process or players open multiple accounts. In addition, the casino reserves the right to cancel any bets in the last 5 minutes before the event starts without giving any reason if doubts are detected.

Finally, the withdrawal limit is capped at €5,000 a month. This limit is not suitable for high-rollers.

New and Refreshing Layout and Mobile Experience

CasinoMarriott platform has a pretty eye-catching layout and design. Upon access, the platform welcomes players with quality animated graphics, and promotions are placed at the top of the homepage to attract users. Continuing to scroll down, attractive game categories are displayed and divided into different tabs so that navigation is not difficult for new players. In addition, the pages of information related to the platform are also clearly arranged at the bottom of the page.

Although there is no specialized application, it is not a big deal. Mobile casinos are pretty smooth on tablets or phones with the same features as desktops. Therefore, players that are often on the go can be easily accessed without any problems.

The casino considers that customer satisfaction is the number one priority. However, there are a lot of user complaints surrounding the delayed support from resellers. The platform has two support methods: live chat and email. During our review, we also found the FAQs page to be quite helpful.

We also had specific experiences before giving an objective rating. Unfortunately, the experience was not positive, and as other users commented, support via Live chat took a long time to wait. Especially when there were complaints, we waited more than 5 hours but still no response. The email experience is also not very good, and you should not expect too much.