Expert Verdict
Casino360 review was made on November 17, 2021. We give fair reviews based on experience, so any comments are not intended to attack any organization.
This online casino was launched in the middle of 2020. Therefore, the casino has only been on the market for more than one year so far, and there is no certainty to evaluate the quality of service.
However, after experiencing it, we think you should look for other top online casinos because the casino offers unfair and disadvantageous conditions to the players. Moreover, customer service is relatively poor, with long waiting times and no agents to support via live chat.
Enjoy +2,000 Casino Games
The casino has partnered with many reputable studios, of which Microgaming and Betsoft are two of the biggest providers on Casino360.
Most of the games available are slots, which is not surprising given that this category has always been the backbone of almost any online betting platform. All slot machines are available in demo mode, allowing players to experiment before playing for real money. Moreover, the casino also updates new titles to satisfy the preferences of most gamblers.
Next, the Table games category has Roulette and Card Games making up the majority. It also has baccarat, blackjack, video poker, live casino games, or scratch cards. You cannot miss the European Gold Roulette Multi Wheel in this category, which takes this simple game to a whole new level. You have to place a bet, and the eight roulette wheels will start spinning, increasing your chances of winning!
In particular, those who like to interact with the dealer will enjoy the live tables provided by Ezugi. Some of the featured live games include Andar Bahar, variations of Blackjack, Baccarat, and Roulette, etc.
Besides casino games, the casino also has a dedicated sportsbook with over 50 sports with thousands of matches taking place all year round. Punters can bet with as little as two clicks, and you can take advantage of enhanced accumulators and other advanced odds.
Diverse Sports Betting Markets
In addition, the platform also features a wide selection of in-play markets, providing a more enjoyable experience, with the odds changing as the match progresses.
Furthermore, the casino also hosts some esports tournaments and games, including DOTA 2, StarCraft, FIFA, NBA, League of Legends, etc., which are available as pre-match markets and in-play.
For those who want to make a special or unusual bet, there is a wide range of political and entertainment markets to take part in, such as the next James Bond after Daniel Craig, which is quite interesting.
Payment Methods and Withdrawal Limits
The casino has a helpful Payments page where players can find a list of all the available methods. In general, bettors can deposit at any time by debit or credit card, e-wallet, bank transfer, or e-wallets.
In addition, the casino also accepts payments in a variety of currencies, and gamblers are subject to conversion fees at the prevailing exchange rate.
The average deposit starts from €5; it can be high depending on each method. However, it should be noted that for bonuses, you must deposit a minimum of €10.
As for withdrawals, there is no big hurdle as the casino supports multi-methods through credit cards, e-wallets, and even cryptocurrencies. Also, any withdrawal requests are processed within two days or so, depending on the payment channel, additional account checking, and public holidays. It should be noted that before being allowed to withdraw funds, you must verify your identity by providing legal identification.
The withdrawal limit set by the casino is €10,000 for 24 hours and up to €50,000 in 30 days. However, if a withdrawal of more than €50,000 is desired, the casino reserves the right to split the payment into monthly installments until the total amount is paid off. Except for progressive jackpot wins, which will be paid out in full.
Last but not least, you should not use credit cards for your gambling needs. Some platforms have banned punters from playing with borrowed money to avoid unfortunate consequences later. Therefore, it is best to avoid this method if you do not want to regret it.
About the Casino
Casino360 offers comprehensive gaming and betting experience as it offers exciting betting opportunities, including pre-match sports betting, live betting, live tables, slots, games desktops, etc., and all running smoothly on one easy-to-use platform.
The casino owner - Mediasoft Technologies N.V., has also worked hard to provide a platform suitable for all players by offering multi-languages, including English, Turkish and German. However, the website is still limited to providing services to Spain, France, Netherlands, Curacao, United States, United Kingdom, etc.
How Safe Is the Platform?
The casino is licensed in Curacao, and we were not able to find any certificates that prove the legitimacy of the license, but there is still no evidence or reports of this operator cheating. In addition, the platform has partnered with most of the reputable software vendors who have tested the RNG by independent agencies. Therefore, it can be concluded that the casino does not directly affect the outcome.
Furthermore, all data is encrypted and stored securely on the server. The platform also uses a firewall that prevents any breaches by hackers and scammers.
At the same time, the platform is committed to protecting gamblers by providing a safe and responsible entertainment environment by dedicating a page to help those who show signs of negative betting. The platform also offers a self-limiting tool, which can be set up by contacting customer care. In addition, there is detailed information on organizations that can support responsible gambling and prevent access by minors.
Unfair Terms and Conditions
Unfortunately, after our review, we found that Casino360 has several unfair Terms and Conditions that can significantly disadvantage bettors to the casino's players.
First, it has a total daily win limit of €100,000, which means the total winnings cannot be higher than this in 24 hours. This means that you will not receive an amount exceeding the allowable limit. This is a vast and unfair disadvantage. Therefore, you should consider it, and it is best to look for a platform with higher limits.
In addition, if a player is suspected of cheating, the casino will lock the account and deduct the entire balance without notice. Similarly, acts that are considered professional betting are prohibited, and stakes will be refunded.
Web Design and Mobile Gambling
Players will be greeted by graphics that combine a dark purple background with neon green icons, contributing to the appeal of players' tastes. The website is also easy to navigate, and you can use the top bar to switch between sections or check your account profile via the sidebar on the left.
All game categories are also well organized, accompanied by icons that hint at the contents. The only downside is that there is no dedicated category for progressive jackpot games, making them quite challenging to find.
Other than that, the mobile casino is quite similar to the desktop version. Everything is well adjusted for the smaller screen. While it can take a few minutes to get used to, the mobile-optimized site is pretty solid, meaning you don't need to download any apps.
Finally, the significant advantage of a mobile casino is that it allows demo play, and registration is straightforward. In addition, every game offers instant access through categories, and you'll see all the top sports matches listed.
Lack of Customer Support Channel
Unfortunately, the casino does not support players via live chat, so you can only contact the dealer through the available online form. Also, there aren't any business hours listed, so you won't know how long to wait for an answer.
Therefore, the lack of a support channel will affect the entertainment process, especially when you need to be resolved quickly when facing significant problems. Thus, Casino360 casino must improve this aspect if it wants to develop its service.
Welcome Bonus Packages
Casino360 offers newbies two welcome bonuses for casino games and sportsbooks, including:
- Casino Welcome Bonus: Get a match deposit bonus up to €600;
- Sportsbook Welcome Bonus: Get a 100% match deposit bonus up to €75.
Sports betting offers are limited to the first deposit, while the casino offer is split into the first three payouts. Each of which doubles the value of the deposit up to €200.
Both offers are subject to terms and conditions. For the casino welcome bonus, a minimum deposit of €10 is required, and there is a wagering requirement of 25x. In addition, newcomers will have 14 days to respond to requests.
Similarly, the sportsbook welcome bonus requires a minimum deposit of €10 with a wagering requirement of 7x. Eligible bets must have odds of 1.7 or higher, and free bets do not count towards this requirement. Since activation, the offer will be available for 30 days.
