Although BetVision casino has been around for more than six years, there are still many controversies surrounding the quality of service. After considering all the aspects, there is no denying what the site offers to gamblers, such as an attractive catalog of sportsbooks and casino games.
However, unfortunately, there are currently no welcome packages or VIP programs for new and existing users. At the same time, you should choose another platform for entertainment if you don't want to get frustrated when you need quick support.
Engaging Casino Games for Players
In addition to sportsbooks, the platform also offers an attractive betting portfolio for slots, jackpots, table games, and live casinos. The casino is especially committed to transparency and shows the RTP right on the website so that punters can make informed choices about the most profitable and suitable titles.
The casino has partnered with reputable brands such as Microgaming, Red Tiger, NextGen, Sigma Gaming, Multislot, etc.
Although the casino category does not offer a large amount, the products are high-quality with high graphics and exciting features.
With the majority of slots portfolio, you can't ignore famous titles like Ariana slot, Diamond Empire slot, Fortunes of Asgard slot, and more. In addition, some progressive jackpots promise valuable prizes such as the Mega Moolah slot, King Cashalot slot, Major Millions slot, etc.
For those who prefer table games, the casino also offers variations of Blackjack, Roulette, Baccarat, and Video Poker such as Aces and Faces, Deuces Wild, Jacks or Better, Baccarat Gold, Classic Blackjack, Mahjong Exchange, etc.
As for the live dealer games, the titles are mainly provided by Evolution Gaming. Hence, players will have the opportunity to interact with friendly dealers and other bettors via Live Baccarat, Live Blackjack, or Live Roulette.
Diverse Sports Betting Markets
The sportsbook section offers a wide range of different betting styles, including esports. For example, it offers matches like League of Legends, Dota 2, and Overwatch, etc., to keep punters in place, showing it's very focused on listening to the needs and preferences of most players.
In addition, there are over 18,000 events to choose from, and they can be made as either a one-time bet or a cumulative bet, which can span a variety of betting markets.
As for the main sports, there are many choices like horse racing, football, tennis, badminton, MMA, etc.
Besides, there is a large range of sports and markets about in-play betting with some exciting features. For example, the interface is divided into two separate sections.
Payment Methods and Limits
Note: We recommend that you are better to stay away from credit cards because this is a method that has been banned from some online casino platforms, including BetVision. Therefore, if you do not want to fall into bankruptcy or debt, using self-earned cash is a way to show responsibility to yourself and your family.
When it comes to payouts, the casino offers a variety of safe methods from traditional to modern, giving players a variety of options to top up and cash out.
For those using card payments, the minimum deposit is capped from £5 to £5,000. In contrast, modern methods like Neteller or Skrill have a minimum limit from £20.
Depending on the method, payouts from winnings can be subject to a daily transaction limit (00:00 - 23:59) or a single transaction of £30,000. However, it should be noted that payouts limits are specific to the payment service provider, and the casino does not have the right to determine these limits.
Highlights about the Site
BetVision casino launched in 2015 and is a UK bookmaker that prides itself on offering an extensive selection of sportsbooks and casino games. Impressively there are over 18,000 betting events available each week for sports punters. Especially gamblers, no matter what their budget, can still explore all casino games in demo mode.
Since its inception, the casino has provided quality services to more than 46 countries, but there are still some drawbacks that need to be overcome. For instance, there is currently no welcome bonus package or VIP programs. Furthermore, customer service needs to be improved since the waiting time seems to take forever.
Fully Licensed Casino
BetVision Casino is regulated by TGP Europe Ltd and has received a license regulated by the UK Gambling Commission, meaning users will always be protected and can rest easy knowing that the platform is not a scam. Besides, its sportsbook is also regulated by the Isle of Man Gambling Oversight Commission.
At the same time, the casino is also adjudicated by the Independent Betting Adjudication Service, which is committed to ensuring the company adheres to safe gaming rules to provide an acceptable level of fairness rather than winning potential.
In terms of data security, the casino always ensures that all transactions and information of gamblers are kept safe through SSL encryption technology.
Furthermore, the casino is also affiliated with BeGambleAware, GamStop, and GamCare to support users showing signs of gambling addiction.
Fair Terms and Conditions
BetVision Casino offers one-day winning limits for gamblers. Also, the platform does not accept any bets above and beyond these limits, specifically:
- Football: £50,000;
- Golf: £50,000;
- Other sports: £50,000;
- Fantasy sports: £10,000;
- Non-sports and special/novel bets: £5,000;
- Casino: £50,000;
- Live Casino: £50,000.
- Slots and other games: £50,000.
All limits are stated in British Pounds.
Besides, the casino reserves the right to terminate the account at any time without prior notice if there are signs of breaching obligations. After making the decision, the platform will send an email notification, and any winnings in the account will be refunded after deducting administrative fees.
Overall, after our review, we don't think the terms are excessive for gamblers. However, you should still learn the list of T&Cs before committing to any commitments after registering for an account.
Simple Design and User Interface
When you first visit the homepage, you will be surprised by its simplicity. Whether the category you choose is sportsbooks or casino games, everything is basic and easy to navigate.
The design combines black, dark gray, and red, creating a cozy feeling without causing discomfort when used for a long time.
As usual, the bottom of the page contains detailed information about the company, game providers, payment methods, T&Cs, etc. Therefore, new users will quickly get used to the website without spending much time.
Moreover, loading times are also fast and smooth no matter what device you use to play. The mobile features are similar to the desktop ones with fully integrated staking events.
Customer Service Needs to be Improved
When it comes to customer support, we have read many user complaints about the service.
First of all, the platform offers diverse support channels through live chat, email, and phone calls. We appreciate the effort to improve service quality as BetVision provides a 24/7 support channel via live chat. However, although quite helpful, the support agent was slow, and it took us up to an hour to get a response.
Besides, with more complicated issues, we have tried sending inquiries via email, and unfortunately, the waiting time took more than 24 hours.
In the end, we had high hopes for phone call support, and things still like reviews. No one answered after several attempts to contact the casino on the line provided (020 7347 5883).
Lack of Welcome Bonus or VIP Programs
Unfortunately, newcomers can't get any welcome bonus, which may be why many bettors don't choose BetVision as a place to have fun even though its features are good enough to try.
Although there is a Features page at the top of the homepage to showcase promotions, BetVision currently has no attractive offers listed for either new players or existing bettors.
In addition, unfortunately, the casino also does not have a VIP customer club, meaning that even if players are loyal to the casino, they will still not receive any incentives compared to when playing at other online betting platforms.
