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Expert Verdict

Tropezia Palace casino review was completed on December 20th, 2021. All comments are based on the experience and research of experts, not intended to attack any organization.

After reviewing, we appreciate the reputation of the Tropezia Palace platform because it has many years of experience in the industry. First of all, there is no denying the efforts it brings to players, such as the quality game library provided by reputable brands. At the same time, the supported payment methods are not diverse but always ensure security and safety.

However, the casino still has many shortcomings that need to be overcome, such as slow withdrawal processing times and the customer help center is not available 24/7. Therefore, you need to look closer at the reviews below before making a final decision.

Positives

  • The casino is online since 2010
  • Good selection of game providers
  • Wide range of selection of games including a wide variety of live dealer games

Negatives

  • Live chat support is not available 24/7
  • Not all payment methods are available for all countries

Highlights of the Casino

4.0

Tropezia Palace casino was launched in 2010 and is managed by Fitzgerald Industries Group. This retro-inspired platform offers casino games from top studios like Netent, Microgaming, Betsoft, Rival Gaming, NextGen, etc. From table games, video poker to slots are available to satisfy every player's needs and preferences.

Moreover, since its launch, the platform has met the needs of many players worldwide. While US or Canadian cash gamblers are not accepted, users from other countries will enjoy high-quality bonuses and services.

Fully Certified License

Tropezia Palace casino has received a certificate of full operation from the Curacao Regulatory Authority. So far, there have been no major complaints about the platform showing signs of defrauding users.

Furthermore, it uses industry-standard security protocols, such as 128-bit SSL encryption technology, to ensure the security of gamblers' banking and personal information. At the same time, every transaction is done in a completely secure environment.

In addition, the casino says it does not transfer users' information to any third parties as there is dedicated fraud prevention and security team that oversees all aspects of operations at the platform.

Mostly Fair Terms and Conditions

Fortunately, we did not find T&Cs that are not transparent or show signs of unfairness to the players. However, you are always encouraged to read the fine print carefully before committing to the casino.

First of all, it should be noted that the withdrawal limit offered by the casino is relatively low at €9,500/month, and any withdrawals will be charged €5.

Also, unlike other platforms, for accounts that have been inactive for six months, the casino may apply a monthly management fee of €5 until the accounts are active again or there is no balance left. 

Gambling on the Go and Casino Layout

While the website is user-friendly when accessed from a PC or laptop, the casino is not well optimized for use on mobile phones and tablets. When accessed, it is simply a scaled-down version of the desktop version, so all the menus and buttons are small and hard to press. Also, it's almost impossible to read anything on the web page because the font is so tiny.

However, we do not deny the effort put in by the operator in designing a complete and attractive website. Although the graphics are pretty classic, the layout and design are impressive. In addition, besides English, the casino website can also be translated into Finnish and Norwegian.

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Only +800 Games Available

3.0

Tropezia Palace casino has many games to choose from, so they can be filtered by categories like Slots, Blackjack, Poker, Roulette, Keno, and other games.

The games are not too diverse, but they are provided by various reputable studios such as BetSoft, NetEnt, Microgaming, Rival Gaming, etc.

The game library has over 800 titles to choose from, but it still promises to bring the top entertainment moments for players. In addition, there are many slot machines with great prizes waiting for users to discover.

Slots dominate with the latest 3D releases to classic games so players can find their favorite titles. For example, you cannot ignore some titles such as Heist slot, Merlin's Millions slot, Venetian Rose slot, Crocodopolis slot, Hot Ink slot, and more.

There are around 40 jackpots available, like the Mega Moolah slot or Dark Knight slot, with an average progressive win of about €3 million. There are also other jackpots in titles like Sun of Egypt 2 slot, Dragon Reels slot, Miner Donkey Trouble slot, etc.

In addition, the casino also has a rich portfolio of table games with different variations such as Blackjack, Roulette, Craps, Baccarat, Caribbean Stud Poker, Pai Gow Poker, Casino Hold'em, Keno, Lotto, etc.

Payment Methods and Withdrawal Fee 

3.0

Note: If you don't want to fall into a debt trap, stop using the credit card payment service. This is also a way to help you not rely on the loan and know when to stop.

Tropezia Palace casino does not accept cash payments to accounts, and players must use any payment method supported at the platform for safety.

The minimum deposit allowed is €10, and the standard maximum allowed for a first deposit is €1,000. If you want to top-up more than the maximum allowed, you can contact customer support for personalized service.

In addition, the maximum cashout per month is €9,500, while the minimum is €100. Plus, a processing fee of €5 accompanies all withdrawals. 

We did not find a specific withdrawal processing time frame stated by the casino. However, the average processing time is between 3 - 5 days after looking at the reviews.

Minimum deposit
€/$/£10
Minimum withdrawal
€/$/£100
Withdrawal limits
€/$/£10000 per month
Withdrawal pending time

e-Wallets: 24-48 hours

Card Payments: Not offered

Bank Transfers: 5-10 days

Welcome Bonus and other On-going Promotions

4.0

To give newcomers a warm welcome, Tropezia Palace casino offers a fantastic Welcome Bonus that can double the first deposit up to €100.

This is a 100% deposit bonus on all first deposits, meaning that if newbies deposit €50, the account balance will increase to €100, and a €100 deposit will provide an account balance of €200. A minimum €10 betting requirement applies, but there is no withdrawal limit on winnings. In addition, new players must meet the 20x wagering requirement before withdrawing their winnings.

Besides the welcome package, the casino also offers other special promotions, such as the Happy Hour Bonus. Specifically, players can bet a 50% cumulative deposit match on all deposits made from Friday to Sunday. The bonus value is €100, and standard wagering requirements apply.

Furthermore, female players can enjoy a 40% match bonus every Wednesday when depositing between 7 pm and 11 pm CET with a maximum bonus of €100. In addition, male users can claim a bonus equivalent of 40% on deposits made within the same timeframe every Tuesday.

Customer Support Not Working 24/7

4.0

The casino offers customer support through email and lives chat. At the same time, besides English, agents can communicate in languages ​​such as French, Swedish, Finnish, and Norwegian.

There's also a helpful FAQ page, but this section will only cover the basics, answering simple problems.

If you need to contact support, you can fill out a form or email [email protected] In addition, urgent situations can be addressed via live chat. However, it should be noted that this channel is not available 24/7.

Although there is a "Call" tab in the Help box, when you click it, it just directs you to the live chat facility and email address.

Eduardo Ramos
Joined: 2 years ago
Score by Eduardo Ramos
Restricted
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Details

Website tropeziapalace.com
Established 2010
Licenses Curacao
Platforms Mobile Tablet Desktop
Softwares
Min. Deposit 10
Min. Withdrawal 100
Currencies
Loyalty club
Tournament
Products
Email [email protected]
Live chat
Website language
Support language
Support hour 10:00 AM to 10:00 PM (CET)
Restricted Countries

Game Types

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting