Treasure Mile Casino Review
Treasure Mile Casino has a dubious reputation because, besides the advantages, the platform still has some significant disadvantages. Nevertheless, we have reviewed and analyzed every aspect of the platform, from the game library, support services to the available rewards.
Overall, they're all pretty good, although the payout process sometimes has a few hiccups. In particular, the processing time is quite long, and it can take up to 15 days. Therefore, if you want to be entertained at this platform, read some unbiased reviews below.
Engaging Game Library
Casino's products are powered by Saucify, Betsoft, and Rival. Unfortunately, compared to some other online casinos, the game library of Treasure Mile Casino is still not attractive enough. However, players will still enjoy titles in HD, with half of the games available on mobile devices. Alternatively, bettors can try out titles in the Instant Play format before making a final decision.
Slot Machine
Slots are the primary specialty with lots of flavors. This category includes bonus games, special bonus symbols, extras, scatter symbols, and animated symbols. Some slots also contain cumulative jackpots.
Bettors can choose to play either the classic 5-reel slots or the classic 3-reel slots. With quality put first, you won't be able to miss exciting titles like Diamond Dare slot, Mermaid Serenade slot, Alpha Squad slot, Double Trouble slot, and more.
Table Games
If you don't want to spin the reels, don't miss the table games category with Roulette, Craps, Baccarat, and Poker. This category is also highly rated for features and diverse themes. Therefore, you won't want to ignore Blackjack variations like Atlantic Blackjack, European Blackjack, Single Deck Blackjack, European Roulette, Baccarat, various scratch card games, etc. In addition, video poker is also available with multiple options, including Bonus Poker, Bonus Poker, etc.
Special Games
The site offers mostly Keno games in this category, and gamblers will be amazed at the wide selection on offer, including Powerball Keno, Captain Keno, Super Keno, etc. Unfortunately, this category does not have a free feature available.
Payment Methods with Some Facts Worth Noting
The casino supports many currencies and payment methods. However, availability will depend on the country of residence. The primary techniques offered include Visa, Mastercard, Skrill, EcoPayz, Neteller, Bitcoin, bank transfer, courier check, and GiroPay.
The deposit limit is set at $20, and all requests are processed instantly. Therefore, after the top-up, players can start playing immediately without having to wait. In addition, the casino does not charge any additional fees.
Cashout
For withdrawals, except for Visa and Mastercard, other methods are available. In addition, for e-wallets, the processing time is instant. Meanwhile, Bitcoin and Check couriers take place from 5 to 15 days, respectively.
The minimum withdrawal amount is $100, which is pretty high. The maximum is determined according to member status and can vary from $1,500 - $5,000 per week.
Besides, withdrawal transactions are subject to a fee of up to 30 USD. Among them, e-wallets are free, but other methods will require a transaction fee of $15 or $30.
Should You Join or Not?
The site was public in 2009 by Genesys Technology Group - a company that owns many casinos in the United States. Also, Genesys is not powered by RTG but rather Betsoft, Rival, and Saucify.
Gamblers can receive many promotions when participating in the casino since signing up with many other attractive side programs for existing players. However, as mentioned, this is a platform that has received quite a lot of negative reviews about dubious T&Cs and many players having problems with payments. Aside from these breakdowns, this casino is also a fascinating place to discover games.
Safety and Trustworthy Points
The casino has received a license to register in Curacao, one of the famous licensors in the industry. However, we do not appreciate the safety of this license because any platform can receive a Curacao eGaming Commission license without going through the same rigorous testing process as UKGC or Malta. However, as is known, GTG-owned casinos get this type of license.
All user information and data are encrypted with 128-bit SSL. In particular, the site also provides instructions on how to prevent forced gaming and lists all organizations that provide professional help. Thus, it can help players showing signs of gambling addiction avoid negative behaviors.
Also, the RTP rate is not shared publicly, so you should check the profit of each title from the paytable before you start playing.
Terms and Conditions
The platform has received ICRA (Internet Content Rating Association) certification, and any gambler under the age of 18 is not allowed to use the site. In addition, gamblers from the following countries are not welcome: Brazil, Croatia, Hungary, Ireland, Japan, Netherlands, Romania, Russia, Spain, United Kingdom, etc.
Web Design and Mobile App
The site has a vibrant, colorful interface and fun visuals with a Roaring '20s style. Right from the access, you can see a giant banner with a girl in a carnival costume. At the center is an offer to create an account. Alternatively, if English is not your language, you can change to French, Italian, or German.
Below the poster are the available games organized into categories. Keep scrolling down, and new promotions and tournaments are shown there.
For the mobile casino experience, players can directly play right on the Safari browser or Google Chrome via handheld devices. Despite the smaller screen, features and services are available in just a few swipes. Furthermore, gamblers can play all their favorite games on the go at any time.
Excellent Customer Support
A good casino should make sure to provide proper and professional support. Although there is no FAQs page, this is not a big deal as the platform has put a lot of effort into providing a quite enthusiastic and friendly staff.
We want to commend the support channels available. In addition, to live chat and email, the platform also provides a toll-free contact line to help with timely issues. Significantly, the support staff, through 3 channels, all work 365 days 24/7. Therefore, players will always be guaranteed to receive answers quickly and efficiently.
Here are some of our reviews after experimenting with available support channels:
- Email: This method is suitable for non-urgent matters. The support staff was accommodating even though the waiting time took almost 2 hours;
- Live chat: Probably the fastest and best support channel. Issues are resolved neatly in just 5 minutes, and the agent is also amiable;
- Phone: While issues can be resolved quickly, calling is not the best way to contact staff during weekends, especially holidays. However, the time to handle the problems is still relatively fast, and especially you can directly talk to the staff.
Welcome Bonus and Promotions
Treasure Mile Casino offers several attractive promotions, which newcomers and existing members can receive.
No Deposit Welcome Bonus - TREASURE
This bonus can be used immediately after completing the registration. Newcomers will be given 25 free spins for the Bucksy Malone Slot. The wagering requirement is 60x before withdrawing the bonus. In addition, this offer is not available for some countries, even if gamblers from these regions can participate in the platform. Therefore, you need to read the T&Cs carefully to check the list of restricted countries.
Welcome Bonus on Deposit - SHOWTIME
The casino rewards the first deposit of 200% up to $500, with a minimum top-up of $20. Additionally, gamblers will also get $25 free to use on any game. This bonus has a wagering requirement of 40x.
Besides the generous welcome bonuses, existing members can explore other programs in the Promotions category. In general, the platform is very generous when it comes to providing diverse rewards to retain players.
Bonuses
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Positives
- Provides top-notch customer service.
- Offer generous welcome bonuses.
- Quick payment.
- Uses SSL encryption technology to protect banking information and personal information of players.
- Dedication to providing the best customer service for players.
Negatives
- This casino is still young
