Online Casino Reviews & Ratings 2025

Besides offering various channels of contacting the customer support team, an online casino has to prove that its staff are well-trained, professional, and are able to solve any player’s problem. Honestly, we appreciate casino sites whose customer team is approachable 24 hours a day and 7 days a week and honors all players’ private information.

You can refer to the 29 criteria that are used to evaluate a trusted casino to pick your favorite one.

How Online Casino Reviews Work

If you know what the key features that we utilize to review online casinos are, the following part will show you how our expert ratings are calculated.

• Trustworthiness and Fairness: 20%
• Game selection and Software: 20%
• Bonuses and Promotions: 10%
• Banking options and Withdrawal Time: 25%
• Customer Service: 25%

The Blacklisted Online Casinos

During our process of online casino review, our team finds that not all of them are worthy of a recommendation. To be precise, these casinos are not able to meet the 29 standard criteria that we have applied to evaluate an online casino in an honest and unbiased way. Trustworthiness, game selection, banking service, bonuses and promotions, and customer support are exactly what we have been focusing on throughout our transparent process. If an online casino does not satisfy even one of these stringent conditions relevant to these listed segments, we suggest you not waste your time and your money on it. Moreover, you can check these atrocious casinos in our latest blacklist here.

Why Trust CasinoMentor Reviews?

You can find a lot of online casino reviews out there, but it is apparent that many reviews on the internet are out of date and no longer useful for players to base on when taking an online casino into consideration. We can make sure that our reviews are authentically unique with continually updated and reliable information. Therefore, by keeping reading our source of refined information, you will not miss out on any important changes or notifications from online casinos.

• 300+ online casinos are reviewed with strict conditions and tested with the most advanced tools.
• More than 10,000 free casino games are tested manually by 100+ local testers to ensure fairness among gamblers.
• 500+ bonuses are checked on a monthly basis.

How We Rate and Review an Online Casino

Meet the Team Behind Our Online Casino Reviews

A whole lot of online casino reviews that you are reading are conducted by our professional team of more than 20 experts and about 100 local testers over the world. By carefully combining their own knowledge and experience relevant to the business, collecting and verifying a bundle of feedback from real players, our team ensures all the reviews are honest, reliable, and continually updated to inform players of the latest knowledge at first hand. Let’s meet our team!

Mohammad bin Salman works as the head of casino regulations and compliance. His main responsibility is to check and verify if a casino is holding a proper license, able to meet the industry standards, and seriously comply with the strict rules and regulations.

Eduardo Muthu is our casino game expert responsible for providing players with respective knowledge and experience on the casino games’ quality and gaming software providers. You can also find a lot of tips and useful strategies regarding casino games performed by Ramos on our site.

Tommy Henson is one of the founders of CasinoMentor. Working as the head of player experience ratings, Henson spends almost all his time to focus on real players’ experience and feedback. Besides, he is also responsible for manually testing gambling experience on the browser and app to see if players’ overall experience is easy and enjoyable from signing up to cashing out.

Tom Barley thoughtfully looks into the bonuses and promotions offered by online casinos. What’s more, he shares his real-life experience and knowledge of the playthrough requirements that players have to meet before being able to cash their winnings out.

Edwin Ramirez assumes his position as the head of casino security checks and banking. All security and banking related problems are cared for by Ramiez. He primarily concentrates on testing if an online casino is safe and secure and highly honor players’ sensitive data.

Edward Taylor is our content leader who takes the responsibility of censoring, verifying, and updating information on a regular basis. He makes sure that any review presented on our site is informative, reliable, and exact.