MonacoSpins Casino Review
MonacoSpins casino review was completed on December 16th, 2021. All comments are based on the real experience of experts and are not intended to attack any organization.
This platform has a bad reputation because it is operating with fake licenses. We also found many complaints from other gamblers about the casino not paying out winnings or many accounts are being locked for no reason.
In addition, the platform also offers many T&Cs that are detrimental to users. Therefore, it is best to stay away from this site if you do not want to get in trouble like other players.
Partnering with +35 Studios to Bring +2,000 Casino Games
The casino has partnered with over 35 software providers to bring more than 2,000 games to its players.
The game catalog is divided into different genres: Slots, Table Games, Live Casino, Jackpots, Video Poker, Lottery, Fishing, etc. Therefore, users can easily choose according to their preferences without spending much time.
Some standout slot titles that are said to receive a lot of love at the platform are Ogre Empire slot, Sugar Pop 2 slot, Fruit Bat Crazy slot, Take The Bank slot, Spinfinity Man slot, Wolf Moon Rising slot, and more. Besides, the table games category will surprise you because currently, there is only one title for Blackjack.
As for Live Casino, although not too diverse, there are still some exclusive titles for users who register for a casino account. Overall, during the review process, we also tested a few titles and can say that the dealers are very friendly, and the quality of the graphics is also appreciated.
Available Payment Methods and Low Withdrawal Limits
Note: Although MonacoSpins casino accepts deposits via credit cards, wherever you play, it is advisable to stay away from this payment method. If you don't want to fall into a debt trap, it's best to gamble responsibly by playing with your own money.
For MonacoSpins casino deposits, the payment options are subject to change from time to time. Currently, the platform accepts deposits via Visa, Mastercard, ecoPayz, Neteller, Skrill, Bank Transfers, Paysafecard, Neosurf, etc.
In addition, the casino will charge a fee to process some top-ups. It will set the prescribed minimum deposit and maximum deposit amount from time to time.
The casino applies very low maximum withdrawal limits of €5,000/month and €1,500/time. If players cash out above the monthly threshold, payments will be made in installments.
Importantly, all deposits of €999.99 or less have a maximum withdrawal of 10x the deposit for the specific playing session. Once the withdrawal is approved, the casino will apply the 10x rule. The remaining amount is considered “Non-withdrawable” and removed from the balance.
Approval time for cash-out requests can take 15 - 18 business days. At the same time, players are subject to a fee of between €10 - €40 for a single withdrawal.
Highlights about the Casino
MonacoSpins casino is owned by PlayB Malta company and went public in 2019.
The platform's goal is to provide an enjoyable betting environment for all tastes. Currently, the casino is offering some generous bonuses with an unrivaled welcome bonus of up to €3,000 and free spins so that new players can feel comfortable getting to know the platform.
Furthermore, with over 2,000 games to choose from, players will easily find their favorite titles. Especially the exclusive live casino catalog, making it easy for gamblers to join and interact with friendly dealers.
However, unfortunately, this casino is not a safe platform to join!
Operating with A Fake License
We have carefully reviewed the license that MonacoSpins casino holds. As it said, the Curacao Gambling Authority has licensed the platform, but we believe it is operating with a fake license, or maybe the permit is no longer valid.
Also, during our review, we found many complaints from gamblers surrounding the casino not paying out winnings.
In addition, MonacoSpins said that the data collected is protected by the Data Protection Act of Malta law and concluded that players could have peace of mind while having fun. Still, operating with a fake license is unacceptable, and all the platform's efforts are pointless.
Unfair Terms and Conditions
Besides fake licenses, the casino also has a lot of unfair rules that can greatly affect the interests of players. Overall, after reviewing, we can say that MonacoSpins casino should not be added to your wishlist.
First of all, for inactive accounts for six months, the casino will deduct the monthly management fee every 30 days. Then, if no transactions are recorded for 12 months (whether logged in or not), the operator takes the entire balance in the account.
Besides, the platform limits the amount that can be won when playing for real money (no bonus) to €100.
Last but not least, the maximum withdrawal limit is €5,000 per month, and players are allowed to withdraw €1,500/time.
Eye-Catching Graphics and Layout
It is fair to say that the casino website has an eye-catching and attractive design with colorful cartoon graphics. In addition, the characters are designed in a caricature style that brings a sense of joy and excitement right from the time of access.
The main categories are also well laid out and easy to navigate. Moreover, besides English, the website can also be translated into Italian or German.
As for the mobile casino, the site has been well optimized for all devices. Therefore, no matter which operating system is used, players can easily access the casino without having to download apps.
Good Customer Support
Although MonacoSpins casino is not a good platform for entertainment, we will not deny the hard work from the support team.
First of all, the Contact us page has a very useful and detailed FAQs category. Most important questions are already answered and can save users time before contacting the casino.
There are three ways to contact the support agent: email, live chat, and skype. Almost every channel has the common advantage of fast support time with a professional team. However, the waiting time can take more than 24 hours for email.
Welcome Bonus Package for Newcomers
Quite a few incentives are being given, and the most prominent one is always the welcome bonus package. Specifically, newcomers will receive a 350% deposit bonus of up to €3,000 and 50 free spins after registering an account.
As usual, some accompanying T&Cs include:
- The minimum deposit amount is €20;
- Newcomers need to wager any deposit and bonus (unless otherwise stated) 45x before withdrawing;
- Wagering requirements must be fully met within 14 days;
- The maximum amount per bet is €10;
- Free spins will be automatically credited to the account in 24 hours.