Big Top Casino Review
It is difficult to know where Big Top Casino is in the online casino rankings, but it has many fun bingo games to explore. One area to be commended for here is customer support. With questionable promotional terms, the casino staff is available to answer any questions from disgruntled players. Users can contact the support team via email or live chat, the UK-based phone number phased out in 2020. There's also a helpful FAQ section that helps gamblers figure things out for themselves.
Many Fun Bingo Games
Big Top online casino has several Bingo game options, in 90 ball and 75 ball versions. Gamblers will be able to play bingo for free every day at 5 pm, and if you want to win some great jackpots, a guaranteed prize pool of up to £2,500 is guaranteed.
The games are provided by LeapFrog Gaming software or directly developed by Daub Alderney. The platform also offers scratch cards and Keno, and a variety of Table games are mainly variations of Roulette, Blackjack, and Poker.
In terms of jackpots, there are some huge progressive jackpots, with potentially life-changing prizes like in Blackbeard's Booty slot to win £44,000 or the Slots Of Bing slot for hefty sums of money £349,000.
Fast and Safe Banking Methods
Deposits and withdrawals can only be made in GBP, and there is a wide selection of methods available. The minimum deposit required is £10, and the casino accepts payments with regular cards or e-wallets like Neteller and Paypal. As with any reputable casino website, gamblers need to provide proof of UK address or residence, and with any standard set of terms and conditions, there are play requirements.
The minimum withdrawal amount is £20, and all withdrawal requests are processed within 48 hours (or 24 hours if gamblers move up to the higher levels of the VIP program). If the card is refunded, it may take an additional 3 to 5 days for the money to appear. However, if gamblers are using Neteller to withdraw funds, the casino guarantees that the withdrawal will appear in the account within 24 hours, or they will pay the gamblers an additional 10%.
The Platform Combines Classic and Modern Look
Big Top casino keeps things classic with an old school circus theme. The platform was first introduced in 2015 and is still going strong. The UK Gambling Commission has fully licensed the site.
The platform is fully encrypted using 128-bit SSL software and is under the strict protection of the management boards Alderney and the UK. The website offers players peace of mind in two essential areas: the security of personal information and the assurance that the games are run fairly.
If you are looking for bingo and slot machines, Big Top casino is the right choice. Big Top's circus theme is flashy without being frills or overdoing it. The site's logo is a chain of three tents with the words "Big Top" displayed in golden text on a pink banner.
The website is available in a mobile-friendly format and desktop browsers. However, to play bingo games, gamblers have to download an app open only to computers. This also affects gamblers' ability to choose promotional bonuses, as some of the tempting rewards are just for bingo. Therefore, gamblers on mobile devices will only be able to execute cash rewards.
Easy to Reach Customer Service
There are plenty of options for customer service contact if the gamblers have problems or questions. The casino offers troubleshooting services through Live Chat and Email. Phone service was phased out in mid-2020.
From experience, I have tried contacting the staff through both contact methods. Overall, they resolve issues fairly quickly through live chat. What I am satisfied with is that the answers are detailed and detailed. They also make sure that I understand the problem and have no further questions. Email support is taking longer but well worth the wait.
The site offers an extensive FAQ that answers many of the most common questions, so gamblers can get most questions answered without registration.
What Bonuses to Expect?
New gamblers can enjoy all the welcome offers on making eligible deposits. However, you should use extreme caution when accepting these bonuses, as they are somewhat misleading.
Bonuses are distributed in the form of Bonus Bucks or BBs. BB is for play purposes and cannot be withdrawn at any time, meaning gamblers will not be able to convert winnings into withdrawable cash instantly. Instead, real money players can only convert BB into money at the conversion rate as part of the casino's "Your Rewards" scheme.
For new players, BB cannot be converted. When you rank up to Bronze, Silver, and Gold, you will be able to exchange them, but at a BB rate. This is not the kind of welcome bonus that most players expect and doesn't offer any real value.
The site offers six levels for members to level up, giving gamers more incentive to play more often. After completing the novice level and moving up to bronze, bettors can unlock a second deposit bonus. At the next level, gamblers can start receiving reload rewards of up to 20% and more enormous birthday rewards and monthly status reviews. At the gold level, the reload bonus will increase by up to 25% and more on users’ birthday.
At the platinum level, not only is the withdrawal waiting time reduced from 48 to 24 hours, but gamblers are also given access to VIP promotions, personal VIP account management, as well as tournaments, and exclusive promotion. The diamond level offers a whopping 50% reload bonus, plus all the platinum level amenities.
- Enjoy free bingo daily at 5 pm
- Games corresponding to mobile devices
- Attractive loyalty program
- Fast withdrawals
- The recharge bonus is relatively small
- Gamblers need to download software to play bingo