Recommended Casinos

Verdict

BetCruise Casino review was completed on November 16th, 2021. The reviews are given after we have experienced it ourselves. Therefore, all comments are not offensive or detrimental to any organization.

BetCruise Casino is not a good enough platform to experience. Upon review, we consider it to have unfair T&Cs for players. Furthermore, there are some complaints about the platform's winnings payout, especially since it has a daily €20,000 net win limit. Therefore, players cannot cash out more than this limit in 24 hours. As a result, it will be very detrimental, and it is best to look for a casino with a higher winning limit.

Positives

  • Competitive odds
  • Great customer support
  • Wide array of sports to bet on

Negatives

  • No live streaming
  • Slow payout complaints

Background of the Site

4.0

Betcruise is an online gaming portal that offers various gambling platforms, including online casinos, live casinos, and sportsbooks. The casino was founded in 2007 and is owned by Gamesys N.V.

It wasn't until 2017 that this was a significant milestone for the casino as it incorporated some new software providers to offer players a choice from over 2,000 titles. At the same time, the platform also launched a portfolio of fantasy sports, virtual sports, and poker.

Should You Trust this Casino?

BetCruise has received a Curacao license, which means it can meet basic industry standard requirements. This license also indicates that the casino offers gamblers a wide range of fair products, including sports, live games, lotteries, poker or bingo, etc.

In addition to the Curacao license, the casino has also registered with some organizations to check the fairness. Not only does this help protect gamblers from abuse, but it also ensures that there are no glitches or errors that could cause unexpected problems for both players and creators.

Furthermore, the platform also uses the latest SSL encryption software to keep data safe. It is also important to note that RTP is not publicly visible, so you need to contact the support team to know these metrics.

Unfair Terms and Conditions

Although it offers services to players from all over the world, some countries are still blacklisted in terms and conditions, including the United States and the United Kingdom.

Also, for accounts that have been inactive for a long time (more than 12 months), the casino will deduct the entire balance, and all funds will be deleted. Furthermore, you should note that the casino also limits the maximum winnings per bettor to €20,000/day, which is relatively low for high-rollers.

Layout and Mobile App

The first impression of the site is that it is well-designed and well-organized. In addition, you will not be bothered by advertising programs that can be annoying when navigating. In this way, the casino has kept everything clean and only focused on the main feature of sports betting.

Categories are neatly arranged and easy to navigate. Sports betting types account for the majority, so punters can search for favorite sports and betting easily. In general, you won't have to work hard to find any betting, thanks to being easily arranged and the ability to search for flexibility.

The site is designed exceptionally well in mobile casinos, providing everything on the desktop to make it easy to use on a smaller screen. So as soon as you visit the website, you can start enjoying the game on the table and sports betting without taking a lot of time waiting.

In addition, casinos also have an Android application that can be downloaded from the main platform. However, the browser version is still enough to meet all features without downloading the app.

Overview of Casino Library

3.0

One of the exciting things about the platform is next to the sportsbook, and it has an impressive casino category. Moreover, it also has skill games such as skill gambling, Chinese poker, ordinary poker, or betting on the financial market. Even players can have fun with lottery games, keno, bingo, craps, and scratch cards.

The Casino game list has a slot that takes up mostly with more than 450 titles. Most of them are provided by Elk Studios and NextGen Gaming. You can try your luck with popular titles like the Reef Encounter slot, Crazy Duck slot, Bake House slot, Big Game slot, and more.

In addition, the game list on the table is also worth trying. For example, you can find a new title like Pai Gow or some variants of Blackjack and Roulette.

Finally, if you are looking for a real thrilling feeling, you can join bettors from many parts of the world. Especially you can. Play with people who deal directly in a casino environment, where you can enjoy games like Russian Poker, Roulette, and Baccarat. 

Impressive Sportsbooks and Markets

BetCruise offers more than 30,000 betting markets with more than 40 sports, including football, tennis, basketball, volleyball, boxing, table tennis, MMA, golf, and more. In addition, gamblers can choose from various odds, including Hong Kong, Malay, or Indonesia. 

There are also many options for layout as modern and classic. Punters can even plan a bet on the calendar directly while confronting, and other statistics are available to study the form.

In addition, though impressive sportsbooks, there is still a unique portfolio that will be attracted to eSports with many events such as CS Go, DotA 2, Heroes of the Storm, League of Legends, Starcraft, etc.

Even the casino also provides betting into Sumo and bet on the winner at the Oscar-based movie. Not necessarily a sport, but indeed a great thing to try, especially for Hollywood movie fans.

Payment Methods and Withdrawal Terms 

4.0

BetCruise offers the most common ways with deposit and withdrawal, such as Ecopayz, Paysafecard, Neteller, Skrill, Wirecard, SpectroCoin, etc. 

In addition, the deposit is limited to the satisfactory level from €2 to €10,000 daily. However, sending money through Wirecard and Neteller can make a maximum of up to €1,000,000 daily.

Moreover, it should be noted that the available payment methods are defined by country and the monetary unit selected during the registration process.

Withdrawal processing requests are processed within 72 hours on average. However, before it can be processed, players must verify their identity. Suppose there is a discrepancy between the actual data and the data provided by the customer during the verification process. In that case, the casino reserves the right to refuse to pay the winnings.

In addition, BetCruise casino is not responsible for changes in payout amounts related to currency fluctuations (exchange rates). For withdrawal requests of €1,000 or more, the casino will pay a commission on the transfer and subsequent withdrawals. Otherwise, the user will pay a commission to the bank.

Furthermore, before placing the first payout, bettors must wager at least 50% of the payout as a deposit, to combat fraud and money laundering.

In addition, for security reasons, all withdrawal requests can only be processed for an account with no less than €5 that has been deposited using one of the personalized payment systems (except Paysafecard ).

Important note: you should not abuse credit card loans to gamble. Some reports say many gamblers have fallen into debt traps and are unable to pay. Therefore, you should know where to stop by avoiding using loans and playing with self-earned money.

Minimum deposit
$1
Withdrawal limits
Not Limited for USD

Welcome Bonus Packages

3.0

The casino welcome bonus is quite attractive. However, it is essential to note that the scale of incentives is divided into three different levels, specifically:

  • First deposit - 100% bonus of up to €300;
  • Second deposit - 75% bonuses of up to €300;
  • Third deposit - 125% bonus of up to €400;

The minimum deposit amount to receive a bonus is €10, and the maximum win is €1,000. It should be noted that all awards are charged in Euro.

To withdraw money, Players must meet 35x bet requests, and this is a fairly standard level. In addition, this welcome bonus can only be used on specific games provided by Betconstruct, Netent, ISoftBet, and Endorphina. Finally, the reward is only available 21 days after being activated.

Sportsbooks Welcome Bonus

New Sports Punters will have the opportunity to duplicate the total bank account with the welcome reward that the casinos bring to the Sportsbooks list. Just make the first deposit, and you will receive a 100% bonus of up to €100!

Bonus Terms and Conditions:

  • Minimum deposit amount € 25;
  • The minimum single system is 1.99;
  • Allow multiple bets.

In addition, this bonus is only available in some events such as Football, American Rugby, Baseball, Basketball, Beach Volleyball, Boxing, Formula 1, Futsal, Rugby Federation, Bi Leather, etc.

Customer Support Service 

2.0

There are two ways to contact customer support:

  • Live chat (24/7): Suitable for queries that are not too complicated;
  • Email: Suitable for complex questions and take a long time to resolve because users have to wait up to 24 hours to be resolved.

In general, through two support channels, the agent is very professional and dedicated. We tried both ways, and everything was answered quite thoughtfully, especially via live chat, the waiting time only took about 10 minutes.

Eduardo Ramos
Joined: 2 years ago
Score by Eduardo Ramos
Restricted
Write Review

Details

Website betcruise.com
Established 2007
Licenses Curacao
Platforms Android iOS Mobile Tablet Desktop
Softwares
Currencies
Loyalty club
Tournament
Type of odds American, Fraction odds, Decimal odds , Hong Kong odds, Malaysian odds, Asian Handicap
Products
Email [email protected]
Live chat
Address E-Commerce Park Vredenberg Unit E-02 Willemstad
Website language
Support language

Game Types

Free Slots
Roulette
Video Poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch Cards
Other games
Live Dealer
Sports Betting
eSports betting